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It was Mr Lamborghini that told Enzo Ferrari how to fix his transmission (Lamborghini at the time was the best farm tractor manufacturer in Italy)
Ferrari blew him off and didn’t change anything….
Exactly what I did. This is how you get the reputation as a dealership that backs what they sell which draws loyal buyers. Ive paid more for a bike before because the dealershi wasxran by good people. Everyone bitching about there's no warranty bullshit can fuck off with that stupidity these aren't the 4k 125s of the 90s early 00's. These are 10-13k machines after taxes. I've NEVRER had a oem not take care of us after i pestered them to death over it. This is a dealership that got his 24k and and 2 others money and have told them to piss off and left it at that. Heres your paper weight back. Thats not a good look for the dealr or OEM. First and foremost first year bikes I get it things happen and they may not have the updated parts if thats what's needed but at least replace the parts that are bad for now. As a business owner its call doing good business.
Also to the gentlemen whos running the fb tf page, you mentioned in your Facebook TF page this thread and its all bullshit. Dude just because you have your blinders on and want to glaze triumph that everything's hunky dorry doesn't mean it is. Just because one or 2 guys have gotten a dealership to do something doesn't mean there's not a host of people that arent having issues. Just like kawi had tranny issues and everyone came up with excuses about it last year and what do we have this year a recall. I'm glad not everyone's having an issue. Its a really good bike. Buts its got some first year bugs.
Sometimes I think bad news with the internet can breed more bad news. Maybe, not giving a true example of all the facts.
And before Enzo died he praised him for being a brilliant engineer. Far too late but he finally did.
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This is true on many things, not just dirt bikes. The good thing for us is this site. Literally a customer of dirt bikes, dirt bike parts, dirt bike engine builders etc. can be hurt in the pocket book and reputation far greater than just handling a situation the right way by this very website. I've seen it happen on numerous occasions. From engine builders to sellers on the bazaar, to even this. You mess with customers of motocross, and they come here on Vital and tell everyone. Soon the pages mount and everyone see's for themselves.
It kills your reputation and future sales. Both things are very hard to earn back. Just do the right thing. Our moto community is worldwide, yet small. We're a strong community
I agree I hv a pal that hit false neutral long time ago on his 96 yz250. I bought him a card & saw him in the hospital. He’s paralyzed he was yelling sell your bike . I went riding when I left . But how can we hv all these problems with the new bikes ? When motorcycles hv been around since 1867.
What a disasterous business decision by Triumph if all these reports are true.
When entering a new market like they have done, you have to get these kind of issues right. A design flaw on their first go at it? Not surprising to anyone i would imagine, and most people would be ok with it if the manufacturer would handle it the right way. But to turn a blind eye to the issue like this will kill any kind of momentum they have gained in the offroad market.
Rickys coming with his tool box full of vise grips, hammers and orange gasket maker…screetch coming along for the warranty explanation….
Seems not too long ago when Beta was gaining popularity here in the states they were having crank bearing issues. If I remember right Beta was pretty quick to cover the cost to the dealers to replace them. If it is a manufacturer issue then Triumph needs to step up.
What sucks is that the dealers are the ones who will take the hit because of customers who are not happy. The off-road industry tries to model itself off of the automotive but the scale is so small in comparison that a situation like this can kill a dealer.
Triumph needs to step up, if they aren’t going to it doesn’t bode well for customer loyalty, dealership loyalty, and sales down the road. No bueno
I'm sure you have a source for that...
I rode the 250 and 450 today at a demo ride. Rode the 250 first and loved it, felt immediately comfortable. Cornered amazing and suspension was stiff since it was new, but felt fine. Rode the 450 next and immediately didn't feel comfy, hated the clutch, I'm sure it could get set up better with time but the rear end felt high, got it into a deep rut and it tracked pretty well coming out of it though. It was really hard to get into neutral, and it randomly popped into neutral from 2nd gear while I was riding it once. My friend who doesn't read this board had pretty similar opinions.
It's good to see the Factory team gearboxes are holding together, at least for two motos.
Well done Triumph.
Just because the OP says it does not mean its true. Do Triumphs have a problem ? maybe, but are the dealers telling the customers to "fuck off" I doubt, that is just the OPs estrogen level getting too high so she posts with emotion and I bet she doesn't even own a Triumph😂
Saw this one yesterday from a local shop on facebook talked with him and he's heard of a few besides the bikes he's working on that a local dealer told these riders to get fucked. So that's a couple more bikes on top of the bikes I already mentioned. Look i get it theres first year issues. But its getting a little sad like with kawi last year.
Now that I realize you’re reasonably local to me, where do all these Triumph owners that you know ride? In my time owning one (little over a year, I’d argue I’m the first one in the area) I’ve only ever seen 4 of them that aren’t mine. 3 250s and 1 450…so I’d like to know where these 8 owners ride because it certainly isn’t any tracks that I frequent.
Also another question, is their selling dealer the big KTM dealer from the northwest suburbs? Because if so that also helps to explain why the dealer is saying they can’t do anything..
Oh no there’s definitely issues with the 450 trans, but OP claiming that triumph corporate is saying tough luck is the part I think they’re incorrect about. But now that I realize their location I have a feeling I know what dealer it is and let’s just say they’re not exactly the pinnacle of customer service…gave me the run around about arrival date on the 250 I was going to purchase from them to the point where I said screw them and purchased from a dealer 2 hours further each way.
Pit Row
Is this what happened to Keefer’s bike at Loretta’s?
I think they have a fix for it hitting false neutral. I race for a triumph team in Canada and my team mate has had issues with it popping out of gear. They were able to get a part from triumph for the shift mechanism and he hasn’t had an issue since. I raced the 450 as well without the new part and it didn’t hit neutral for me luckily but I stayed in one gear essentially both moto’s. But shifting a few times into the race I was lucky it didn’t do that to me. Great bike, lots of potential. I’m sure they will clean up the issues with these bikes.
please give details on what parts exactly they changed out
could you giv some detail on what we are seeing here? I have the 450 but only 3 hrs on it and it does shift a bit notchy. I want to get ahead of this before I distroy something.
Yes it was the Detent wheel
This was a problem on rmz250’s we put a stiffer detent spring from a 450 on it. An aftermarket company came out with a detent arm and spring that eliminated the issue. The photos above wear on the drum which can be caused simply by a weak detent spring or arm not engaging. Hope it’s a simple fix.
Ask those of us who own a 24/25 Kawasaki ZX6R how that’s going.. we’re in the same boat unfortunately.
Incorrect. The fix for the ZX-6Rs has been out for weeks now. Call your dealer (or find another one if they make you wait too long).
Anyone hear an update about these?
Old Suzuki 250f had just lazy spring that was easy fix for gearbox problem. Maybe similar could help
There seems to be a bit more than that involved unfortunately.
There’s a new service bulletin to update the shift star and clutch hub to the 2026 MY spec. Triumph clearly recognized the issues and were working on a fix…sure seems like the “warranty claim rejections” were the work of shoddy dealers rather than Triumph corporate.
Pick a good dealer that’s willing to actually work for your business and you may have a better experience🤔
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