Stark Orders and Payments

skidsteer16
Posts
2125
Joined
4/1/2008
Location
Lakewood, CO US
10/21/2023 10:52am
That sucks about the missing phone. If You did not already, I would read through the manual and the rest of the setup process  ,so You...

That sucks about the missing phone. If You did not already, I would read through the manual and the rest of the setup process  ,so You can check to make sure there is not anything else missing or damaged. Just to take an inventory of the items that come in the box.    

Have You tried calling any local Varg dealers to see if there is anything that they could do?  It couldn't hurt to try. 

I wonder if the shipping Co. was worried you would reject the delivery since the crate was damaged and they did not want to drive it out to you to have You reject it?  Hope that everything else is all there and Stark gets You riding soon. 

Yeah, everything else seems to be there although I haven't broken it down yet, building it when I get home from work today.  I did call the local dealer and they have no idea when they'll get any parts for them, they just have their demo bikes for now.

First world problems here...  I'm not gonna lose sleep over it, it's just unfortunate.   I'm sure when I'm putting this smokin hot bike together later and marveling over the engineering and quality I won't be thinking much about the phone/display. 

1
Beagle
Posts
696
Joined
8/3/2023
Location
Toulouse FR
10/21/2023 1:06pm

Just crazy kiwis doing their thing Woohoo

 

 

6
2
10/21/2023 1:57pm
That sucks about the missing phone. If You did not already, I would read through the manual and the rest of the setup process  ,so You...

That sucks about the missing phone. If You did not already, I would read through the manual and the rest of the setup process  ,so You can check to make sure there is not anything else missing or damaged. Just to take an inventory of the items that come in the box.    

Have You tried calling any local Varg dealers to see if there is anything that they could do?  It couldn't hurt to try. 

I wonder if the shipping Co. was worried you would reject the delivery since the crate was damaged and they did not want to drive it out to you to have You reject it?  Hope that everything else is all there and Stark gets You riding soon. 

Yeah, everything else seems to be there although I haven't broken it down yet, building it when I get home from work today.  I did call...

Yeah, everything else seems to be there although I haven't broken it down yet, building it when I get home from work today.  I did call the local dealer and they have no idea when they'll get any parts for them, they just have their demo bikes for now.

First world problems here...  I'm not gonna lose sleep over it, it's just unfortunate.   I'm sure when I'm putting this smokin hot bike together later and marveling over the engineering and quality I won't be thinking much about the phone/display. 

It still is annoying to have that happen.  I guess it will be good to find out how responsive Stark is for regular customers who have a bike in their hands. So far it seems like any issues get resolved quickly. But as more bikes are out in the wild, I imagine that might be harder to do. Please post back with your experience.   

And for the Varg deniers ,I'm   not saying that I expect Vargs to all have  issues. Just never know what can happen outside of Starks control. Or in life in general. Stuff like this damaged packing and missing item.   

2
10/21/2023 5:45pm
Toste wrote:
I wonder if Honda brass would consider buying into Stark as they have done with Montesa? Especially since Stark has aspirations to make several different models...

I wonder if Honda brass would consider buying into Stark as they have done with Montesa? Especially since Stark has aspirations to make several different models beyond the purpose built Varg. It seems like that would be faster and simpler than trying to play catch up with their own homegrown tech.

Beagle wrote:
Tortelli mentions that the end goal for Stark's CEO is to diversify and become a super large company offering all kind of motorcycles, like Honda. Also...

Tortelli mentions that the end goal for Stark's CEO is to diversify and become a super large company offering all kind of motorcycles, like Honda.

Also, found Eicher motors (Royal Enfield...) bought 10% of Stark for 50 million euros but who knows?

Eicher  has announced they will have an electric street bike coming out in a couple years. And When Stark sold that piece of the company...

Eicher  has announced they will have an electric street bike coming out in a couple years. And When Stark sold that piece of the company . Anton said that Eicher  was going to help them scale up production as a part of that agreement.  Both with the funds and  planning. And that Stark would  help them with electrofing some of their lineup. 

That stuff about Honda and Stark is interesting. Honda has already partnered with an outside company to build their electric playbike. I think that longterm Honda will want to produce their own motors and components.  Since they have such a wide range of vehicles and products, Honda would be one of the last companies I would expect to have a 3rd party power system. Maybe for a short time. But I see Honda as one of the brands that would benefit most from making their own motors and batteries. 

Honda could benefit from licensing Stark's patents.

5

The Shop

Bearuno
Posts
4212
Joined
6/28/2014
Location
AU
10/21/2023 11:46pm Edited Date/Time 10/21/2023 11:47pm
Beagle wrote:
Just crazy kiwis doing their thing     

Just crazy kiwis doing their thing Woohoo

 

 

 Bloody Hell,  I hope Starks KYBs have a Lot of the chrome fork tube showing when fully bottomed!

The KYBs I've dealt with, at full bottoming, leave just few Millimeters of the chromed leg from the axle lug showing . 

Those clamps look to be say, at least 20mm in width / height, and Not 'lipping' over to also clamp on the lugs. They even seem to have been fitted with part of the leg showing, between the clamp and lugs. 

 Unless those KYBs are different to all the recent ones I've worked on, , and / or they've a travel reducer that limits the bottoming of the fork ( that they chose not to show, for brevity?) , but, if not, those clamps are going to really give the upper legs an impact. 

Hey, it might have been a rushed / not edited to show correct fitment part of the video, but I so often see so many f**k ups with so many 'trick' things. 

1
Broseph
Posts
1084
Joined
4/28/2018
Location
Stevenson, WA US
10/22/2023 10:42am
Less than ideal delivery update for my bike.  And to note, none of this is really Stark's fault so put the axes away trolls.  Shipping company...

Less than ideal delivery update for my bike.  And to note, none of this is really Stark's fault so put the axes away trolls. 

Shipping company sent me a message Friday 10.13 to schedule delivery.  I scheduled it for this past Thursday 10.19 as they only had full day delivery windows available and that was the only day I could take off work.  I took off work and then proceeded to look out my windows like an excited school kid...only to be pretty damn dissapointed when it never showed.    I took off work for no reason and never recieved any kind of message/call about the delivery, so that sucked.  

Worked from home Friday again as I was hopeful it would arrive, assuming it would be placed on the next days route.  I called the shipping company Cross Country Freight Solutions mid-morning.  Central dispatch lady could not figure out what happened (which worried me), and then proceeded to put me on a 25+ min. hold while she tried to get ahold of the local distribution center.  She finally came back and said she couldn't get ahold of anyone but the lady she left a message with was great and would call me back. She told me if I wanted the shipment before the weekend I should plan to take a truck/trailer to the distribution center and pick it up as the delivery was not currently on a truck. 

So I rented a uhaul trailer for $20 and headed to CCFS in Commerce City, CO which is a heavy industrial part of Denver... no big deal, just not quite as "glamorous" as receiving a new crate to my house. 

When they brought the bike/crate out of the warehouse to load, the box was pretty damn beat up, especially around the bottom. It was so beat up I could easily peer inside at each lower corner enough to examine it.  Everything is packaged fairly well away from the extends of the box with pretty decent protection measures so I took a bunch of pics of the box, left some notes on the delivery slip and loaded up. 

I had my buddy come over to help muscle the 371 lb. crate out of the trailer and into my garage and witness my child-like excitement while unboxing my bike, almost 2 years after ordering.   My initial impression as I started to uncover everything and remove protective foam was just excitement and amazement in the fit and finish and attention to detail.  The components look and feel exceptionally well built, and everything is just so compact and minimalistic which from an aesthetic view I really dig. 

Now back to the not so fun part, I opened the PDF of the manual to actually follow directions for once, and proceeded to discover that step one was not going to be possible...  because the box containing the Stark phone was nowhere to be found.    ...wonderful. 

After looking at some unboxing videos online and the pictures in the manual it became more clear to me how compromised the lower frame of my crate was, missing an entire level of 1x4 framing, and several cross supports, one of which I believe the phone box should've been fastened to. 

So yeah, kinda took the wind out of the excitement sails again.  Not that the phone was by any means what I was most excited about on this thing... but still, it's a pretty cool piece of the overall kit,  and I wanted to ride tomorrow and have the options to play around with all the settings/data. 

I emailed support last evening but they are M-F so we'll see what kind of response I get Monday I guess.  

 

IMG 0521 0

image-20231021095927-1

 

Man that sucks. Is the bike ridable without the phone?

Beagle
Posts
696
Joined
8/3/2023
Location
Toulouse FR
10/22/2023 12:39pm

Jayden Archer is pretty happy with the Varg, it's already a weapon of choice for FMX

 

 

3
4
10/22/2023 10:48pm

Just walked into my Local Honda/Husq dealership and there were 2 Starks on display! nice looking bike the guys at the shop said they can get me one by January.

2
2
ktmracer726
Posts
119
Joined
11/23/2009
Location
Gagetown, MI US
Fantasy
288th
10/23/2023 9:50am

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

4
10/23/2023 11:32am
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

Not great news, But at least it is communicating and letting people know the reason. Still a bummer for the people waiting. Thanks for posting that info.

Beagle
Posts
696
Joined
8/3/2023
Location
Toulouse FR
10/23/2023 12:21pm

What a bummer.

So it's easier to sell all over Europe than it is to sell in every state in the US? And to think it's not even a road bike, what fresh hell is this?

1
Dimblewambie
Posts
1520
Joined
1/28/2017
Location
Murrieta, CA US
10/23/2023 12:50pm Edited Date/Time 10/23/2023 12:52pm
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

dam thats crazy…

 

also sounds pretty made up as there have been multiple orders delivered to CA that I’m aware of. Not sure what state you’re in. IMG 2198

1
1
Josh422
Posts
862
Joined
4/29/2008
Location
Joshougal, WA US
10/23/2023 12:53pm
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

I got this as well. My estimate ship date is mid November. They also won’t let me prepay until requested. I’ve asked if I can ship to a different state that they’ve already sent to, waiting to hear back.

rider41
Posts
98
Joined
1/14/2009
Location
Mytown, CA US
10/23/2023 1:02pm

I received the same email. My first thought was it must be just California. 

1
10/23/2023 1:20pm
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

dam thats crazy…     also sounds pretty made up as there have been multiple orders delivered to CA that I’m aware of. Not sure what...

dam thats crazy…

 

also sounds pretty made up as there have been multiple orders delivered to CA that I’m aware of. Not sure what state you’re in. IMG 2198

There could be a certain number of bikes that after You have X amount you now have to meet a certain regulation or file another form.  

1
10/23/2023 4:32pm
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

That may explain why Stark is advertising on Linkedin to add to their legal department...

image-20231024103133-1

1
10/23/2023 4:34pm
Beagle wrote:
What a bummer. So it's easier to sell all over Europe than it is to sell in every state in the US? And to think it's...

What a bummer.

So it's easier to sell all over Europe than it is to sell in every state in the US? And to think it's not even a road bike, what fresh hell is this?

It is, CE certification covers all of Europe, the US as a hodgepodge of regulations.

3
10/23/2023 4:36pm
Today's update...   Dear Customers, we understand the frustration caused by another delay on your order, and we sincerely apologize.  Unfortunately, we are facing some unforeseen...

Today's update...

 

Dear Customers,

we understand the frustration caused by another delay on your order, and we sincerely apologize. 

Unfortunately, we are facing some unforeseen regulatory handling delays in some states among them yours. 

These delays are beyond our control and are tied to state and government regulations where timeframes are sadly not according to their indications. 

We are very close to start delivering in your area and will give you an update again in 3 weeks. We appreciate your patience and understanding. 
 
You can reach us at any time
via SMS or WhatsApp at: +34 672 36 88 46
via eMail, at: sales@starkfuture.com

Best regards, 

Stark Future Sales & Support Team

dam thats crazy…     also sounds pretty made up as there have been multiple orders delivered to CA that I’m aware of. Not sure what...

dam thats crazy…

 

also sounds pretty made up as there have been multiple orders delivered to CA that I’m aware of. Not sure what state you’re in. IMG 2198

His profile say MI

1
1
early
Posts
8451
Joined
2/13/2013
Location
University Heights, OH US
Fantasy
2278th
10/23/2023 6:44pm

Dealers

Vehicle dealers and real-estate agents are some of the biggest lobbying groups in the US. 

Yes it is dumb.

10
10/23/2023 6:58pm
jlv148 wrote:

Who does the law protect?

early wrote:

Dealers

Vehicle dealers and real-estate agents are some of the biggest lobbying groups in the US. 

Yes it is dumb.

Business before citizens, the American way!

5
1
10/23/2023 9:53pm
early wrote:

Dealers

Vehicle dealers and real-estate agents are some of the biggest lobbying groups in the US. 

Yes it is dumb.

I will say the direct to customer Tesla buying experience was amazing, and hope to never have to buy another vehicle from a dealer (although it doesn’t look promising for buying a truck any time soon with that model).  

4
2
number six
Posts
281
Joined
2/27/2019
Location
efnli77643qrv, FM US
10/23/2023 10:44pm

Screen Shot 2023-10-24 at 1.38.12 AM 'Limited access' is pretty much code for ; Tesla is exempt 

I believe this is a 20-21 map, may differ in some states currently.   

Still pretty weird given that a Stark Varg is a non-licensable machine.  

JM485
Posts
5441
Joined
10/1/2013
Location
Davis, CA US
10/23/2023 11:00pm Edited Date/Time 10/23/2023 11:00pm
number six wrote:
'Limited access' is pretty much code for ; Tesla is exempt  I believe this is a 20-21 map, may differ in some states currently.    Still...

Screen Shot 2023-10-24 at 1.38.12 AM 'Limited access' is pretty much code for ; Tesla is exempt 

I believe this is a 20-21 map, may differ in some states currently.   

Still pretty weird given that a Stark Varg is a non-licensable machine.  

I don't think this is the issue because a friend of mine in Colorado received the same message, and based on that map it should not be a problem there.

 

I've never even heard of laws prohibiting the sale of a vehicle directly to the consumer, that's the biggest load of BS I've ever seen.

Charper732
Posts
698
Joined
6/24/2015
Location
Scottdale, GA US
10/24/2023 2:01pm Edited Date/Time 10/24/2023 2:14pm

Update: My bike actually arrived a few weeks ago. I have been out of town, so I have yet to actually take it out of the crate. I believe its the first or one of the first customer bikes in Georgia. It was apart of the shipment that got air freighted. 

While I didn't quite believe the email they just sent. The call I just got from the local dealer here that has 3 demo bikes, appears their regulatory issues might be true.  The dealer was  calling to ask if I wanted a bike as Stark just informed them that production slots just became available and delivery should be before the end of the year.... if that is actually true, that is WILD. This is coming from a sales manager at this dealer so take that with a grain of salt, but they were required half of the purchase price now to order it. 

I really hope that isn't true. If they actually start selling bikes via dealer before all the preorders get filled there are gonna be people out side their factory with pitch forks. lol

1
1
Charper732
Posts
698
Joined
6/24/2015
Location
Scottdale, GA US
10/24/2023 2:31pm
number six wrote:
'Limited access' is pretty much code for ; Tesla is exempt  I believe this is a 20-21 map, may differ in some states currently.    Still...

Screen Shot 2023-10-24 at 1.38.12 AM 'Limited access' is pretty much code for ; Tesla is exempt 

I believe this is a 20-21 map, may differ in some states currently.   

Still pretty weird given that a Stark Varg is a non-licensable machine.  

JM485 wrote:
I don't think this is the issue because a friend of mine in Colorado received the same message, and based on that map it should not...

I don't think this is the issue because a friend of mine in Colorado received the same message, and based on that map it should not be a problem there.

 

I've never even heard of laws prohibiting the sale of a vehicle directly to the consumer, that's the biggest load of BS I've ever seen.

The laws barring direct to consumer vehicle sales was based on the notion that the manufacture would be competing for sales against franchised dealers...which is a pretty dumb reason imo. 

Tesla lobbied HARD to get laws amended. As shown here: https://www.wispolitics.com/wp-content/uploads/2021/08/State-Laws-on-Di…

Many states have bans on direct customer sales, but then have been amended to specifically allow Tesla to do it. 

The reason Tesla lobbied for it so hard is because there is another law stating that a manufactures must supply parts and repair information to dealers who sell the product...

1
wfopete
Posts
384
Joined
7/27/2015
Location
Dover, AR US
10/25/2023 3:14am

In Arkansas, laws protecting dealers are pretty stiff.  Dealers are allowed territories and if one encroaches on another in any way shape or form it can get pissy.   I've even had dealers butt heads because one showed up at a race outside their territory with a dealer logo on their pickup truck 

On the Stark dealer map I've noticed their are no Stark dealers in Arkansas.  

MxAddic
Posts
2963
Joined
11/24/2022
Location
NY US
10/25/2023 6:10am
Charper732 wrote:
Update: My bike actually arrived a few weeks ago. I have been out of town, so I have yet to actually take it out of the...

Update: My bike actually arrived a few weeks ago. I have been out of town, so I have yet to actually take it out of the crate. I believe its the first or one of the first customer bikes in Georgia. It was apart of the shipment that got air freighted. 

While I didn't quite believe the email they just sent. The call I just got from the local dealer here that has 3 demo bikes, appears their regulatory issues might be true.  The dealer was  calling to ask if I wanted a bike as Stark just informed them that production slots just became available and delivery should be before the end of the year.... if that is actually true, that is WILD. This is coming from a sales manager at this dealer so take that with a grain of salt, but they were required half of the purchase price now to order it. 

I really hope that isn't true. If they actually start selling bikes via dealer before all the preorders get filled there are gonna be people out side their factory with pitch forks. lol

What do you mean if? They already are. It could be the best bike ever built but I wouldn’t buy a pencil from these clowns.

1
6
10/25/2023 6:11am
wfopete wrote:
In Arkansas, laws protecting dealers are pretty stiff.  Dealers are allowed territories and if one encroaches on another in any way shape or form it can...

In Arkansas, laws protecting dealers are pretty stiff.  Dealers are allowed territories and if one encroaches on another in any way shape or form it can get pissy.   I've even had dealers butt heads because one showed up at a race outside their territory with a dealer logo on their pickup truck 

On the Stark dealer map I've noticed their are no Stark dealers in Arkansas.  

It must be great to own the politicians, so you can have a monopoly!

I'm surprised no body has challenged the laws, they would breach Federal anti trust laws.

1
2

Post a reply to: Stark Orders and Payments

The Latest