Letter To Bike Shops

TXDirt
Posts
7786
Joined
7/29/2015
Location
Plano, TX US
3/24/2017 11:02am
Bfogg217 wrote:
Says he has this huge "inventory," two of everything but still has to go to the shop because he doesn't have what he needs. You can't...
Says he has this huge "inventory," two of everything but still has to go to the shop because he doesn't have what he needs. You can't even stock your own damn garage for the one model of bike you have but you shit on the dealer for not having parts for one of the probably 30-40 models they have. Use your MBA to really asses what you're saying man. What do you even get from posting stuff like that? That shop isn't going to suddenly change their business model because you posted about them on Vital.
Rob357 wrote:
I still have more of a YZ85 inventory than ANY ONE of the Yamaha dealers in new england.

Isn't that a head scratcher!!!!
But even you don't carry all the common parts. But you keep an inventory of parts you claim. Just stop already.
three9zero
Posts
1454
Joined
9/26/2010
Location
Kamloops B.C CA
3/24/2017 11:03am Edited Date/Time 3/24/2017 11:08am
I once worked at a dealer that had been in business for almost 50 years, when they moved out of their old building into a new one we literally threw out $ 250 000 dollars worth of obsolete parts and accessories that had been on Ebay etc for a year or 5, as it was not worth even moving the massive pile of crap/re stocking it ect into the new building. I've been in the industry myself for 20 years and work as a sales manager at a midsized dealer that sells about 600 units a year. A good parts manager that gives a shit about his job will stock what is needed and the high turn over items like tubes/tires/plugs/oils etc, but not go overboard

To the original poster, mini race bikes and the parts and gear sales that go with them will perhaps will make up 1% if less of a dealers total revenue. A dealer will make more money on a watercraft./boat winterization in the service department that he will one selling a mini bike and a set of gear FYI. As a moto head I was totally shocked once I learned more about "the biz" how small motocross really is, and how small of a part of your business it is. I have customers come in and spend $ 30 000+++ on a turbo side by side and pay list price, spend $ 6000 on accessories and $ 2000 worth of labour to install them, then I have mini dad customers who want their kids bike for cost and 20% off accessories LMAO. I LOVE motocross and my customers, but dealers are stocking what sells and what makes them money. I will tell you though that I have tires for your kids bike, levers, tubes, 4 differnt types of 2 stroke pre mix, and plugs, grips, spare bars, chains and dozens of sprockets hanging on the parts wall at my shop right now though...
I also sell 100X more kids riding gear to the local BMX club(that my son and I belong to) than we do to mini motocross racers.
NorcalVet
Posts
640
Joined
9/6/2007
Location
Nor-cal, CA US
3/24/2017 11:06am
Two stroke; I always keep extra 1-3 spark plugs in my tool box / glove box
- their cheap so why not buy a couple spares, set the gap. Put 'em back in the box

4 stroke: no need. Maybe after 50-60 hrs on my RMZ. I priced around/ found one online because I wanted to have a spare/replacement....and they were expensive( $20-40 difference between vendors). So I only bought one (kept my old one as a spare)
rick's mx
Posts
10
Joined
8/15/2012
Location
Oskaloosa, IA US
3/24/2017 11:11am
I own a motorcycle shop in a small Iowa town pop.11,000. Been open almost ten years and I'm the only one here, no employees. Here is an example of some of the stuff I stock
.
Offroad helmets-106
Street bike helmets-80-90
Goggles 70-80 pair
Gloves nearly 100 pair
Chain -47 boxes of different sizes and grades
Riding boots from size 9-13
Oil filters for every make and model offroad and street
Air filters for nearly every atc atv side by side and dirtbike
Spark plugs for almost every streetbike offroad and snowmobiles
Front and rear sprockets for most 125-450 dirt bikes and atvs
Every inner tube irc and drag specialties offers. Min of 3 of each size. 10-20 of popular sizes.
Clutch cables-more than 70
Complete line of oils and lubricants.
Batteries-200+
Wheel bearing kits-100+
Carb kits-100+
Many other items-grips,tires, gear bags,tools,fuel jugs,tear offs,etc etc etc.
Total 10,000-15,000 items.4000 different skus.
If a small shop like mine can stock this much, there is no reason a larger dealership can't unless they don't want to.
Just my opinion.

The Shop

RyanD797
Posts
371
Joined
7/17/2012
Location
Shoreline, WA US
Fantasy
3/24/2017 11:17am
Steadman wrote:
**PLEASE READ** I was having a conversation the other week with a fellow employee (whom ironically has just lost his job after 16 years working here...
**PLEASE READ**

I was having a conversation the other week with a fellow employee (whom ironically has just lost his job after 16 years working here because of decreasing sales)

"Remember when we used to stock, full top ends, all suspension bearings and seals, cables, levers gaskets, plastic kits, moto gear etc etc ?" "What happened?" "The internet happened."

Over time we were forced to stop stocking certain items because they longer sold or sold so few it made no sense to stock anymore. I believe most smaller dealers are faced with these challenges.

No doubt there are shit dealers out there who don't try hard to win your business. I get that. If we don't have it I can normally get it within one to two days. I always encourage our customers to call in with their needs. Saves them one trip down to the shop.

For those that think most of these online places stock EVERYTHING well that is just foolish. Most have to order from the supplier just like the dealer and can ship it out within a day or two granted I know some of the giant places like (Rocky Mountain MC) are massive and stock probably millions.

It drives me nuts when people come in here and crap on dealers when likely they (the customer) are likely a part of the problem. customer A buys 90% of stuff online, is in a pinch runs down to the dealer they haven't been in for 10 months expecting the world. Again I know not all dealers are equal, but man there are those of us who are fighting hard every single day to keep our jobs and keep the doors open.
That last paragraph is pretty much it.

I would even bet some of the dealers stop carrying mx parts and supplies purposely to keep those guys from coming in. Not only do they want the part instantly they want a discount on it after they just got done telling you about their new exhaust system they just bought online from someone else.

I had a shop for a while, stocked all those basics you speak of. Would have customers come in ask about an exhaust system, we'd look it up in the Parts Unlimited catalog. Of course the retail price is shown in the catalog, the customer automatically goes into the I can get it online for this much. Because it would help me fill orders and I'm trying to build a customer base, I would match the price. Most of the time it was $10-20 over cost, sometimes it was cost. Look it up to see which warehouse its available in. I can have it here in 2 days if I order by 2pm. Same customer comes in to by some handlebars a month later, starts talking about his new exhaust. It didn't fit quite right, he had to bend tabs to get it bolted up. Couldn't get the place he ordered it from to help him out or offer replacement in the case of the wrong part sent. Has nothing to do with his bent sub-frame and mechanical inclination. That's no good I say, if I hadn't gotten it for you and something was wrong, I could have had it replaced for you. I would have even helped him get it bolted on. This guy wasn't even one of the bad customers. He was actually a multiple repeat customer that even though I didn't make much money off the guy, it was entertaining to listen to his perception on riding/buying parts/etc.

He then needs a discount on the handlebars, I took $5 off. Shop didn't make it.

I don't ever want to have to deal with retail public again.
DYE
Posts
238
Joined
2/23/2016
Location
KY US
3/24/2017 11:19am Edited Date/Time 3/24/2017 11:22am
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm really in a bind. Dealerships are ridiculous. I was trying to find a spark plug on a saturday (rmatv is closed) and called 2 dealerships. Neither of them even had a spark plug Unsure
Sixeightone
Posts
362
Joined
3/8/2014
Location
Central, CT US
3/24/2017 11:34am
The stupid is strong in this thread. The uneducated telling the educated they are wrong.

What this boils down to is the OP will never be happy at any dealer he goes to because he is constantly burned.

Hindsight the dealers are super happy that you will not becoming into their dealerships anymore. I can promise you your ignorance will never help you. Your Piss Poor attitude that I have read on this thread is outstanding. I am very happy to not claim you as one of our customers. People like you are what make what's left of this awesome sport crappy!

Good Day Rob, continue ranting like a 5 year old. I hope every single part you need is discontinued or not available.
pmshortt2
Posts
653
Joined
8/17/2016
Location
VA US
3/24/2017 11:35am
Speaking of old dusty inventory, I have bought a couple random aftermarket items for my 97 yz125 off of eBay from smaller powersports dealers around the country (Maryland powersports, etc) anyways when I got the item, i could tell the package was very old and had been in "the back" for some years lol. I honestly felt good about buying it. They were probably like "finally that set of 97 yz125 footpegs is out of here" Laughing local shops seriously do need to get with the online business though. Anyone know of any good local dealers in Virginia? Wouldn't mind finding a good shop. I live on the coast so commonwealth powersports is kind of far. Dry
hvaughn88
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8361
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Location
Conway, AR US
3/24/2017 11:36am
This thread tells me I need to be getting in the spark plug business Laughing Laughing
Steadman
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680
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11/23/2014
Location
CA
3/24/2017 11:37am
DYE wrote:
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm...
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm really in a bind. Dealerships are ridiculous. I was trying to find a spark plug on a saturday (rmatv is closed) and called 2 dealerships. Neither of them even had a spark plug Unsure
This is a perfect example of one of the points I have been trying to make. People who buy 98% of their parts and such online (and I'm not blaming you btw) but expect the dealers who have been losing business hand over fist, whom locally you do not purchase from, who can no longer afford to keep all items in stock to have it when they are in a pinch.

Now I'm assuming you ride a KTM and I'm assuming the two dealers were both KTM dealers who didn't have the specific plug that they take? If so that is just horribly run shop. If it was a Honda dealer for example..well you really can't hold it against them. KTM's use NGK plugs specific to that brand.
braaap707
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317
Joined
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Location
Charlton City, MA US
3/24/2017 11:39am
The stupid is strong in this thread. The uneducated telling the educated they are wrong. What this boils down to is the OP will never be...
The stupid is strong in this thread. The uneducated telling the educated they are wrong.

What this boils down to is the OP will never be happy at any dealer he goes to because he is constantly burned.

Hindsight the dealers are super happy that you will not becoming into their dealerships anymore. I can promise you your ignorance will never help you. Your Piss Poor attitude that I have read on this thread is outstanding. I am very happy to not claim you as one of our customers. People like you are what make what's left of this awesome sport crappy!

Good Day Rob, continue ranting like a 5 year old. I hope every single part you need is discontinued or not available.
This X10
HonDawg17
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3748
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Location
Louisville, KY US
Fantasy
3/24/2017 11:42am
This OP guy's photo says it all. I might be Negative Nate, but this guys a loser.
HonDawg17
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3748
Joined
2/8/2014
Location
Louisville, KY US
Fantasy
3/24/2017 11:45am
The stupid is strong in this thread. The uneducated telling the educated they are wrong. What this boils down to is the OP will never be...
The stupid is strong in this thread. The uneducated telling the educated they are wrong.

What this boils down to is the OP will never be happy at any dealer he goes to because he is constantly burned.

Hindsight the dealers are super happy that you will not becoming into their dealerships anymore. I can promise you your ignorance will never help you. Your Piss Poor attitude that I have read on this thread is outstanding. I am very happy to not claim you as one of our customers. People like you are what make what's left of this awesome sport crappy!

Good Day Rob, continue ranting like a 5 year old. I hope every single part you need is discontinued or not available.
braaap707 wrote:
This X10
X20 MORE
Canadad
Posts
192
Joined
12/5/2012
Location
CA
3/24/2017 11:55am
This thread is about a business model that is no longer working. Its not about calling each other stupid uneducated, uninformed, homeschooled yada yada. The internet has dramatically changed commerce. Prior to the internet we relied on our local dealer to "look up" parts as we did not have the tools to do it ourselves. Fast forward 20 years and the same tools available at the dealer are now at my fingertips. The average Joe did not even consider shipping things to the house like we do today (shipping to a residential address was frowned upon). Today I can look up my own parts, order them and in most cases have them shipped to me for free the next day. If you are clinging to the old parts business model of ordering parts once a week with no online presence, you do so at your own risk.

For those of you with dealerships with manufacturer requirements of stocking $XXX,000 in parts and the increasing costs of warehousing them, I do not envy you....it cannot be easy to operate in this new world.
three9zero
Posts
1454
Joined
9/26/2010
Location
Kamloops B.C CA
3/24/2017 12:05pm
Canadad wrote:
This thread is about a business model that is no longer working. Its not about calling each other stupid uneducated, uninformed, homeschooled yada yada. The internet...
This thread is about a business model that is no longer working. Its not about calling each other stupid uneducated, uninformed, homeschooled yada yada. The internet has dramatically changed commerce. Prior to the internet we relied on our local dealer to "look up" parts as we did not have the tools to do it ourselves. Fast forward 20 years and the same tools available at the dealer are now at my fingertips. The average Joe did not even consider shipping things to the house like we do today (shipping to a residential address was frowned upon). Today I can look up my own parts, order them and in most cases have them shipped to me for free the next day. If you are clinging to the old parts business model of ordering parts once a week with no online presence, you do so at your own risk.

For those of you with dealerships with manufacturer requirements of stocking $XXX,000 in parts and the increasing costs of warehousing them, I do not envy you....it cannot be easy to operate in this new world.
The money is in new/used sales, service, warranty, financing, and time of purchase installed accessories and soft goods. thats it.........Online retailers buy at larger volume and we can not compete with their pricing, their price is sometimes lower than our cost....
DYE
Posts
238
Joined
2/23/2016
Location
KY US
3/24/2017 12:13pm
DYE wrote:
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm...
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm really in a bind. Dealerships are ridiculous. I was trying to find a spark plug on a saturday (rmatv is closed) and called 2 dealerships. Neither of them even had a spark plug Unsure
Steadman wrote:
This is a perfect example of one of the points I have been trying to make. People who buy 98% of their parts and such online...
This is a perfect example of one of the points I have been trying to make. People who buy 98% of their parts and such online (and I'm not blaming you btw) but expect the dealers who have been losing business hand over fist, whom locally you do not purchase from, who can no longer afford to keep all items in stock to have it when they are in a pinch.

Now I'm assuming you ride a KTM and I'm assuming the two dealers were both KTM dealers who didn't have the specific plug that they take? If so that is just horribly run shop. If it was a Honda dealer for example..well you really can't hold it against them. KTM's use NGK plugs specific to that brand.
One was a KTM dealer the other Yamaha/Kawasaki. I am not blaming the dealer really, I understand that dirt bikes are bad business and they are in business to make money. I have been racing for several years now have tried to support local shops on several occasions. I even made it a point starting out the year a few times to only buy local and not give money to the "big guys". After about a month it is just bad business for me as well. Cost more. Parts take longer to get there meaning I usually don't have them by the weekend. And this is coming from a guy racing on a shoe string budget. I literally have a 2nd job (mowing business) to support my riding/racing trips and parts. Its just not practical on both ends really, theirs or mine.

Another thing that bugs me. Like mentioned above, I don't have a ton of money to throw at this hobby, but some of my friends do. One of my racing buddies has bought 6 new bikes for him and his son in the last 2 years. He walked in a dealership (didnt wait for 15 min without talking to anyone and leave Grinning ) and told them "I want to buy these two bikes, whats the best deal you can do." This guy is not a haggler either, if they would have came down any, or just been nice to him he would have bought them. But they told him, "Price is what it says on the tag". He said they just treated him like he was in their way. He called a friend that knew the owner. His friend called back and said, "I'm sorry man he said they really don't care about your business. They can sell 400 (I cant remember the exact number but it seemed exaggerated) sxs this month they don't need to sell you a bike."
TeamGreen
Posts
36914
Joined
11/25/2008
Location
Thru-out, CA US
3/24/2017 12:22pm
Joe Schmoe wrote:
Ride Sat/Sun Clean/Inspect bike Sun (Monday if Im lazy) Tuesday order parts 48 hours later... Thursday parts arrive (RMATV or Motosport) Friday evening install them. Repeat...
Ride Sat/Sun
Clean/Inspect bike Sun (Monday if Im lazy)
Tuesday order parts
48 hours later...
Thursday parts arrive (RMATV or Motosport)
Friday evening install them.
Repeat.

Never step foot in a dealer and deal with some hotheaded douchebag kid behind a counter who knows it all, or some crotchety old man who has been traumatized by years of dealing with powersports people.
bultokid wrote:
LOL, last time went in shop I use to frequent some rude,dipshit moron with an attitude gave me bunch of crap for a plug...... Me: Give...
LOL, last time went in shop I use to frequent some rude,dipshit moron with an attitude gave me bunch of crap for a plug......

Me: Give me 2 B8ES please
DS: For what bike...smart ass attitude
Me: I just need 2 B8ES is all
DS: For what bike...getting pissed
Me: I just need 2 B8ES please, I already know what I need
DS: For what bike....now just flat out rude
Me: Ok, then, I need a plug for a 1975 Bultaco 250 Pursang.....
DS: Uh...uh..I don't know I can't find it
Me: No shit....peace..out

Never spent a dime in there again....the shop is no longer around



The GOOD shops and there are many, have been around for years and built a rapport with customers ( Sales 101 ) Those guys I'll drop coin with and don't mind paying more....hey we all got to eat.
Remember when your local shop had boxes of plugs on the shelf?

Good Tiimes
Rob357
Posts
38
Joined
3/17/2017
Location
NH US
3/24/2017 12:24pm
The same thing is eating up the gun industry. People can buy ammo cheaper online than anywhere in bricks-n-mortar. Guns can be purchased at the best prices and the dealers are only needed for the transfers.

Gun dealers aren't all butt-hurt like a lot of this thread's parts dudes.
LappedU
Posts
494
Joined
2/24/2011
Location
Beverly Hills, CA US
3/24/2017 12:33pm
We recently got back into R/C car racing and it's the same shit with parts, So I just stock up on the most commonly broken or worn parts, get free shipping and 50.00 off for every 250.00 I spend, these local dealers shit in they're own nest, fuck em! order online and save!
Rob357
Posts
38
Joined
3/17/2017
Location
NH US
3/24/2017 12:39pm
LappedU wrote:
We recently got back into R/C car racing and it's the same shit with parts, So I just stock up on the most commonly broken or...
We recently got back into R/C car racing and it's the same shit with parts, So I just stock up on the most commonly broken or worn parts, get free shipping and 50.00 off for every 250.00 I spend, these local dealers shit in they're own nest, fuck em! order online and save!
AMEN!!!!!

Back to my original question.

"Why do you dealers maintain parts departments when you so viciously defend your position of carrying nothing?"

Next time you guys have to tell someone "no....but I can order it fer ya." Maybe you'll consider some change!
Steadman
Posts
680
Joined
11/23/2014
Location
CA
3/24/2017 12:44pm
DYE wrote:
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm...
I'm one of the lucky ones. RMATV is 40 minutes from my house. Parts are there next day or I can drive up there if I'm really in a bind. Dealerships are ridiculous. I was trying to find a spark plug on a saturday (rmatv is closed) and called 2 dealerships. Neither of them even had a spark plug Unsure
Steadman wrote:
This is a perfect example of one of the points I have been trying to make. People who buy 98% of their parts and such online...
This is a perfect example of one of the points I have been trying to make. People who buy 98% of their parts and such online (and I'm not blaming you btw) but expect the dealers who have been losing business hand over fist, whom locally you do not purchase from, who can no longer afford to keep all items in stock to have it when they are in a pinch.

Now I'm assuming you ride a KTM and I'm assuming the two dealers were both KTM dealers who didn't have the specific plug that they take? If so that is just horribly run shop. If it was a Honda dealer for example..well you really can't hold it against them. KTM's use NGK plugs specific to that brand.
DYE wrote:
One was a KTM dealer the other Yamaha/Kawasaki. I am not blaming the dealer really, I understand that dirt bikes are bad business and they are...
One was a KTM dealer the other Yamaha/Kawasaki. I am not blaming the dealer really, I understand that dirt bikes are bad business and they are in business to make money. I have been racing for several years now have tried to support local shops on several occasions. I even made it a point starting out the year a few times to only buy local and not give money to the "big guys". After about a month it is just bad business for me as well. Cost more. Parts take longer to get there meaning I usually don't have them by the weekend. And this is coming from a guy racing on a shoe string budget. I literally have a 2nd job (mowing business) to support my riding/racing trips and parts. Its just not practical on both ends really, theirs or mine.

Another thing that bugs me. Like mentioned above, I don't have a ton of money to throw at this hobby, but some of my friends do. One of my racing buddies has bought 6 new bikes for him and his son in the last 2 years. He walked in a dealership (didnt wait for 15 min without talking to anyone and leave Grinning ) and told them "I want to buy these two bikes, whats the best deal you can do." This guy is not a haggler either, if they would have came down any, or just been nice to him he would have bought them. But they told him, "Price is what it says on the tag". He said they just treated him like he was in their way. He called a friend that knew the owner. His friend called back and said, "I'm sorry man he said they really don't care about your business. They can sell 400 (I cant remember the exact number but it seemed exaggerated) sxs this month they don't need to sell you a bike."
At least you gave it a shot man. I can appreciate that. Some dealers don't have to or don't want to work for it I guess. Really bad that the KTM dealer didn't have spark plugs.
We certainly try though! I always tell my customers let me know what online price you are looking at and I'll try and match it. I understand we can't have all the business buy we'd certainly like some of it!

Raw deal on on your buddy trying to buy some bikes. It seems some, not all, of the bigger dealer lack the personal service sometimes. I come from a ma and pa type shop were every customer matters.
hvaughn88
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8361
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Location
Conway, AR US
3/24/2017 12:49pm
The shear amount of anger this dude is displaying makes me think this is a joke. There's no way this should piss someone off this much.
Rob357
Posts
38
Joined
3/17/2017
Location
NH US
3/24/2017 12:56pm Edited Date/Time 3/24/2017 12:58pm
The stupid is strong in this thread. The uneducated telling the educated they are wrong. What this boils down to is the OP will never be...
The stupid is strong in this thread. The uneducated telling the educated they are wrong.

What this boils down to is the OP will never be happy at any dealer he goes to because he is constantly burned.

Hindsight the dealers are super happy that you will not becoming into their dealerships anymore. I can promise you your ignorance will never help you. Your Piss Poor attitude that I have read on this thread is outstanding. I am very happy to not claim you as one of our customers. People like you are what make what's left of this awesome sport crappy!

Good Day Rob, continue ranting like a 5 year old. I hope every single part you need is discontinued or not available.
So I brought up a topic that is not supposed to ever be mentioned. Cool.

And You'd never know if I were a customer (type) of yours, because we don't complain. We just quietly go away disgusted and don''t return.

The fact that you are hostile toward someone pointing out that some change is due AND opportunity abounds illustrates. plenty to me about your shop.

I hope every single part you need is discontinued or not available.


Naw....I just go to Partzilla and can get everything I could ever need.
3/24/2017 12:56pm
Steadman wrote:
Ok that gives myself and others an idea of where you are coming from then. Like I said before, not all shops are equal. A little...
Ok that gives myself and others an idea of where you are coming from then. Like I said before, not all shops are equal. A little common courtesy BOTH ways can go a long ways sometimes. It's a fragile, challenging industry.
Like I mentioned before, internet sales have created this shit storm of supply and demand (or lack thereof) within dealer showrooms.
Rob357 wrote:
I am courtious to ALL bike shop people. They are brothers in bikes after all. Its funny this whole "Internet Thing" conversation has not come up...
I am courtious to ALL bike shop people. They are brothers in bikes after all.

Its funny this whole "Internet Thing" conversation has not come up before now, given that this forum in ON the internet.

I hate to see good business (or really ANY business) go neglected, and this is one very very neglected business sector.

If bricks and mortar sales was doing its proper job, the internet would have had a very hard time taking our business. "Buy my bike's parts over the internet??? NO WAY!"

But the conditions of the market were ripe for being picked to death. I'm beginning to think the patient has died, and just not hit the floor yet.
jsmx97 wrote:
Rob, I read your post and I can see your stand point. In my experience growing up racing and dealing with many different shops/dealers, times have...
Rob, I read your post and I can see your stand point. In my experience growing up racing and dealing with many different shops/dealers, times have certainly changed. Now a days many seem to have less in stock, longer ordering times, less knowledgeable staff, etc.

Not all fall into this group...


I own a shop/dealer called ST.HILAIRE MOTORSPORTS up the road from you in Barrington, NH. Maybe you've heard of us. I grew up racing NESC and like a few others that have posted here, I know the grind. I do my very best to stock the necessities (brake pads, tires, tubes, rim strips, rim locks, levers, bars, chains, some sprockets, grips, throttle tubes, all fluids, gear, helmets, goggles, tear offs, etc.), and would be glad to have your business not only when you are in a bind, but all the time. You have to find the right place, and I PROMISE they will make you happy- whether that be us, or a different shop in the area. There are still good ones out there, like mine, that understand we need to earn your business in a day in age where it is so easy to click a mouse to purchase items. I love this business and don't intend to go anywhere anytime soon, but we also know we need to do whatever we can to bring more business into the store than online.

If I don't have something you're looking for, it is generally not a common item, and I make my best effort to get it next day... and if it is over $150 I ship to you for free so you never leave your house.

Either way I hope this doesn't seem like as much of an advertising plug, as a plead for you to not give up on local dealers. Us good ones need guys like you!
Any chance you might work your way out to California Tongue
ga_pike
Posts
2650
Joined
7/14/2011
Location
Valdosta, GA US
3/24/2017 12:56pm Edited Date/Time 3/24/2017 12:57pm
Hey, remember that time that I wanted to post a picture of a bear but instead I posted a picture of a goat and then when I saw it I blamed the forum because I didn't verify my picture before I posted it?
Bfogg217
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73
Joined
1/23/2017
Location
Springdale, AR US
3/24/2017 1:02pm
hvaughn88 wrote:
The shear amount of anger this dude is displaying makes me think this is a joke. There's no way this should piss someone off this much.
He's lack of ability to see the other side of the coin is baffling. Sorry every dealership in America can't stock every part for a YZ85. Heaven forbid he just buy his parts online, be happy with the transaction and not feel the raging urge to try and start a mob movement against dealerships who don't stock YZ85 parts.
HonDawg17
Posts
3748
Joined
2/8/2014
Location
Louisville, KY US
Fantasy
3/24/2017 1:17pm
Rob357 wrote:
So I brought up a topic that is not supposed to ever be mentioned. Cool. And You'd never know if I were a customer (type) of...
So I brought up a topic that is not supposed to ever be mentioned. Cool.

And You'd never know if I were a customer (type) of yours, because we don't complain. We just quietly go away disgusted and don''t return.

The fact that you are hostile toward someone pointing out that some change is due AND opportunity abounds illustrates. plenty to me about your shop.

I hope every single part you need is discontinued or not available.


Naw....I just go to Partzilla and can get everything I could ever need.
You don't complain? You quietly go away? What the hell is the point of this entire thread then?
kaptkaos
Posts
1087
Joined
11/17/2015
Location
Miami, FL US
3/24/2017 1:32pm
Canadad wrote:
This thread is about a business model that is no longer working. Its not about calling each other stupid uneducated, uninformed, homeschooled yada yada. The internet...
This thread is about a business model that is no longer working. Its not about calling each other stupid uneducated, uninformed, homeschooled yada yada. The internet has dramatically changed commerce. Prior to the internet we relied on our local dealer to "look up" parts as we did not have the tools to do it ourselves. Fast forward 20 years and the same tools available at the dealer are now at my fingertips. The average Joe did not even consider shipping things to the house like we do today (shipping to a residential address was frowned upon). Today I can look up my own parts, order them and in most cases have them shipped to me for free the next day. If you are clinging to the old parts business model of ordering parts once a week with no online presence, you do so at your own risk.

For those of you with dealerships with manufacturer requirements of stocking $XXX,000 in parts and the increasing costs of warehousing them, I do not envy you....it cannot be easy to operate in this new world.
Dont forget where you are, this is Vitalmx, home of the VITARD. People here are not capable of exchanging ideas without resorting to insults and personal attacks. Many on here think their opinion is the only one that is right. This is mostly a time wasting site while at work. You would think they should be out training like the Aldon Baker boys all day, and resting all night rather than working on their typing skills.
dmm698
Posts
955
Joined
6/24/2015
Location
NY US
3/24/2017 1:42pm Edited Date/Time 3/24/2017 1:43pm
I buy stuff online, and from local dealers. Unfortunately my local dealers are both like a 20 minute drive with traffic.

If im making an order online i'll stock up on some random oil and stuff but i've come to realize the local dealers are super similar on price. I basically only intentionally buy tires online now.
GOOD DEALER : Ordered a gas cap on a monday morning because I somehow broke it racing on sunday. They're closed wens. Thursday they hadnt called me , so I followed up. Luckily I have another bike so it wasnt the end of the world. Cap wasnt in, neither was the brake pedal. Called Friday to say the parts were in. Went down to pick up the brake lever, and the gas cap. Gas cap never came in. They didnt know why.

At this point I was ready to just give up on using local dealers. Instead, without me even asking, they knew I was racing most every weekend, they promptly pulled a gas cap off of a brand new unit they had for sale on the floor (and was actually the only kx450 they had on the floor), and filled my parts order with it. In return I purchased a bunch of oil and other stuff I truely didnt need at the time, and I typically go there for everything except tires now.

The local race series are killing off local guys without even realizing it. Everytime I go race and come home to a 10$ rocky mountain atv mc gift card in the mail, what am I supposed to do? Just throw it out? i'll end up with a stack of them and in the end its taking money out of the local guys cash register.
TeamGreen
Posts
36914
Joined
11/25/2008
Location
Thru-out, CA US
3/24/2017 2:51pm
rick's mx wrote:
I own a motorcycle shop in a small Iowa town pop.11,000. Been open almost ten years and I'm the only one here, no employees. Here is...
I own a motorcycle shop in a small Iowa town pop.11,000. Been open almost ten years and I'm the only one here, no employees. Here is an example of some of the stuff I stock
.
Offroad helmets-106
Street bike helmets-80-90
Goggles 70-80 pair
Gloves nearly 100 pair
Chain -47 boxes of different sizes and grades
Riding boots from size 9-13
Oil filters for every make and model offroad and street
Air filters for nearly every atc atv side by side and dirtbike
Spark plugs for almost every streetbike offroad and snowmobiles
Front and rear sprockets for most 125-450 dirt bikes and atvs
Every inner tube irc and drag specialties offers. Min of 3 of each size. 10-20 of popular sizes.
Clutch cables-more than 70
Complete line of oils and lubricants.
Batteries-200+
Wheel bearing kits-100+
Carb kits-100+
Many other items-grips,tires, gear bags,tools,fuel jugs,tear offs,etc etc etc.
Total 10,000-15,000 items.4000 different skus.
If a small shop like mine can stock this much, there is no reason a larger dealership can't unless they don't want to.
Just my opinion.
Name and Address, please?

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