Triumph took less than an hour to turn down my buy back request on my 25 450 RC

moto839
Posts
91
Joined
2/11/2021
Location
Amity, OR, USA
Edited Date/Time 9/8/2026 6:28pm

I submitted a formal request to Triumph, got a case #, they assigned a guy named Sean to review it, within an hour he basically told me FO and "Ride Safe", on top of the Cylinder head Recall and the Clutch and Trans issue mine has coolant seepingIMG 4624 %283%29.jpeg?VersionId=pcDL2F out the side of the cylinder, How could they make such a pile and send it out to market.  My bad for buying one but I thought they looked good. 13 hours on the bike.

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9
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9/8/2026 6:50pm

It’s crazy the amount of issues these bike are having. I hate to hear you got the short end. 

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Smuffers
Posts
291
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4/24/2025
Location
Central, NJ, USA
Fantasy
9/8/2026 7:37pm

Is there a crack in this area? I've never seen coolant just seep through a cylinder, wtf is happening here?

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NSP139
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Location
Temecula, CA, USA
9/8/2026 8:06pm
Smuffers wrote:

Is there a crack in this area? I've never seen coolant just seep through a cylinder, wtf is happening here?

Definitely looks like a porosity hole in the cylinder bad casting the fact that Triumph doesn't back any of this is crazy I guess they don't plan on being around for very long!

32
9/8/2026 8:22pm Edited Date/Time 9/8/2026 8:22pm

Sorry for your loss.

IMO, 

There might not be many bad bikes sold, but there is enough bad reports to sway buyers to other brands.

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1

The Shop

MXRalph
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Location
Sacramento, CA, USA
9/8/2026 8:44pm

I’ll be more likely to buy a Kove than a Triumph.

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Madkiwi
Posts
331
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8/20/2018
Location
Auckland, NZ
9/8/2026 8:48pm

What ratshit support. Not great from a brand trying to launch in to a new market.

I wonder if a tiny spot of JB Weld might keep you up and running, or even a proper TIG weld?

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rdbs505
Posts
124
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7/20/2019
Location
Conroe, TX, USA
9/8/2026 9:08pm

Sorry to hear about this. With build quality and customer service like that I won't be buying one that's for sure. 

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kpiper
Posts
2517
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3/20/2019
Location
USA
9/8/2026 9:37pm

Seen this on another brand. You can weld it.

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Timo
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Location
Wichita, KS, USA
9/8/2026 9:49pm

Never buy the first year model!

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Larry450
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192
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12/29/2016
Location
ZW
9/8/2026 10:06pm
MXRalph wrote:

I’ll be more likely to buy a Kove than a Triumph.

Yep. Imagine if zxmoto or kove were having same amount issues as triumph. They would be done.

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Electro21
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Location
Dumfries, VA, USA
Fantasy
9/8/2026 10:17pm
Timo wrote:

Never buy the first year model!

I always say the same thing then my dumbass bought a Ducati. Luckily I can't ride too much, so hopefully the first model problems aren't as bad. lol

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RaceFan
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357
Joined
1/9/2014
Location
GB
9/8/2026 10:57pm Edited Date/Time 9/8/2026 11:23pm

This isn’t acceptable for a new bike that is being pitched as a premium product.

Saw Triumph have started putting out a video series on their off-road range and its inception and wondered why nobody has posted it on Vital. They’re not doing themselves any favours with this sort of service despite how well they’ve done competing in races.

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mx_563
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2230
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4/1/2008
Location
USA
9/9/2026 1:27am

I hadn't been paying much attention to Triumphs to be honest. But I noticed a local intermediate recently switched from Triumph to Fantic mid season. He was parked next to me at the races last weekend so I asked him about it. He said he and 4 friends went in together and got a great deal buying 5 Triumphs from a dealer in Slovakia. Every one of the bikes took a dump in some way, shape or form within a year. Engine cases cracking, clutch basket failure, cracked rear hub, etc etc. Dude said the bike was a dream to ride but it was a pile of shit reliability-wise. 

He said he went with the Fantic because it's like a lighter Yamaha with an Akropovic exhaust & GET electronics out of the box. There's a couple of Fantic's racing my local series out here in Silesia. 

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Sc2
Posts
417
Joined
6/4/2018
Location
GB
9/9/2026 2:17am

First thing to do if your the manufacturer : hold your hands up if there is a problem

Second thing to do: is then fix it under warranty, simple as that 

The Internet makes the world a small place, They should take a leaf out of Beta book, I remember seeing on the net when they had issues, and addressed the issues even with a bunch of hours on the bike, then people was saying how great they dealt with it. 

 

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djr
Posts
156
Joined
1/18/2015
Location
GB
9/9/2026 2:38am

If they refused to buy back the bike , did they offer to repair it instead ?

I can sort of understand triumph not wanting to buy back a used bike ( they are in the business of selling new bikes, not the business of buying used bikes) but I would have expected them to do something about a repair.

Moto 839, did you ask for a buy back only ? 

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Tyler D
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Location
La, CA, USA
9/9/2026 2:40am

theyre probbaly too busyt making sure their new 800cc moto2 motor wont implode on the world stage to care about this stuff. 

1
philG
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11180
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5/12/2012
Location
GB
9/9/2026 3:18am

Are they prepared to replace the cylinder? 

That's porosity, it should have been pressure tested as a minimum, and if it passed, with that level of leak i dont think that would fail. 

Bars Leaks would sort it.  

On large castings i have worked on in the past , resin sealing is an acceptable rework, but you would never do it on anything this small, as its not worth the effort. 

 

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yak651
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8999
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8/26/2006
Location
Appleton, WI, USA
Fantasy
9/9/2026 4:01am

It’s crazy the amount of issues these bike are having. I hate to hear you got the short end. 

Especially considering see at most one of them at the track vs 50-75 of other brands each

vdrsnk04
Posts
2293
Joined
9/5/2018
Location
USA
9/9/2026 4:27am
Smuffers wrote:

Is there a crack in this area? I've never seen coolant just seep through a cylinder, wtf is happening here?

NSP139 wrote:
Definitely looks like a porosity hole in the cylinder bad casting the fact that Triumph doesn't back any of this is crazy I guess they don't...

Definitely looks like a porosity hole in the cylinder bad casting the fact that Triumph doesn't back any of this is crazy I guess they don't plan on being around for very long!

Do they come with a warranty?

2
sandman768
Posts
8223
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3/21/2014
Location
Saratoga Springs, NY, USA
9/9/2026 5:46am

Getting it repaired and sell it…move on….the manufacturers who been in this game for years often have issues, leap of faith to think Triumph would not have teething issues in the first few years….

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moto839
Posts
91
Joined
2/11/2021
Location
Amity, OR, USA
9/9/2026 6:06am

The bike is at the dealership now but they seem to be having trouble getting the parts, I explained to them that the cylinder needs replaced along with the other stuff they have admitted is wrong with it.  I am in Texas for work but I live in Oregon.  I have a trip back to Oregon planned in 2 weeks and was planning to Race at Washougal, Albany Oregon and Eugene Oregon but now have no bike so that adds to my frustration.  I looked back at photos I took and the leaking started at the 2-3 hour mark but it was so small I didn't notice it until I blew up the photo.  The bike looks good and I liked the suspension but the motor is shit.   

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Electro21
Posts
2165
Joined
6/11/2008
Location
Dumfries, VA, USA
Fantasy
9/9/2026 7:35am

Man, what bummer. Feel bad for the issues you’ve had. I liked the Triumph’s, but hate hearing this. 

bluesmoke
Posts
247
Joined
1/30/2023
Location
Lakeworth, TX, USA
9/9/2026 7:36am
Tyler D wrote:

theyre probbaly too busyt making sure their new 800cc moto2 motor wont implode on the world stage to care about this stuff. 

Thats a possibility. 

1
MC943
Posts
189
Joined
3/2/2023
Location
Glendale, CA, USA
9/9/2026 8:26am
moto839 wrote:
I submitted a formal request to Triumph, got a case #, they assigned a guy named Sean to review it, within an hour he basically told...

I submitted a formal request to Triumph, got a case #, they assigned a guy named Sean to review it, within an hour he basically told me FO and "Ride Safe", on top of the Cylinder head Recall and the Clutch and Trans issue mine has coolant seepingIMG 4624 %283%29.jpeg?VersionId=pcDL2F out the side of the cylinder, How could they make such a pile and send it out to market.  My bad for buying one but I thought they looked good. 13 hours on the bike.

Dude , why did U buy Triumph? There is so many other nice bikes proven already. Not smart ! 

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ShellyMX
Posts
1115
Joined
3/22/2026
Location
Smyrna, GA, USA
9/9/2026 8:38am

 Man, this really sucks and I’m sorry it happened to you. As one poster above asked is there any kind of warranty?

1
BoxcarWilly
Posts
1253
Joined
10/5/2023
Location
Thunder Bay, ON, CA
9/9/2026 8:40am

Did they offer any form of warranty? No bike brand is going to buy back any bike, let alone a two model year old used one. 

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moto839
Posts
91
Joined
2/11/2021
Location
Amity, OR, USA
9/9/2026 8:43am

The bike is recalled!   IMG 4631 4

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moto839
Posts
91
Joined
2/11/2021
Location
Amity, OR, USA
9/9/2026 8:50am

I know I shouldn't have bought it but its a good looking bike!!!!!!  Only has 13 hours on it, raced it once and almost went over the bars when it popped out of gear on a jump face...I Don't want it anymore!!IMG 5954 2

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8
9/9/2026 9:26am
moto839 wrote:
I know I shouldn't have bought it but its a good looking bike!!!!!!  Only has 13 hours on it, raced it once and almost went over...

I know I shouldn't have bought it but its a good looking bike!!!!!!  Only has 13 hours on it, raced it once and almost went over the bars when it popped out of gear on a jump face...I Don't want it anymore!!IMG 5954 2

500 twostroke swap that bad dog. 

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kage173
Posts
3076
Joined
11/27/2015
Location
USA
9/9/2026 9:42am

OP don't listen to the " you should've known crowd". Triumph has been in business for over 100 years. They are one of the most globally recognized motorcycle companies in history. They have a worldwide dealer and service network. And, they invested heavily in developing this bike and proving it at the highest level.

The idea that you should've known that they would make a bIke that couldn't last 10 hours and wouldn't support it is wrong.  

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