Tire changing fees.... crooks!

RockyRider
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347
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3/10/2016
Location
Nor Cal, CA US
4/14/2023 9:29am
JK BRO wrote:
I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me...

I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me $42.50 for a single fkn tire change. He said they would drop $10 if I bought the tire there but I had my own tire.

Meaningless to say I purchase a new TC250 at the same shop a couple years back and usually bring them my business but man this gave me a bad vibe.

Is this the standard pricing now or am I getting hosed?

This is unrelated, but I work in Chico and live in placer county and do bike work on the side. Motors, suspension, etc and tire changes for $20 Cool Feel free to PM if you want work done in the future

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JK BRO
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Oroville, CA US
Fantasy
4/14/2023 9:32am
endurox wrote:
At 42.50 that the shop charges is probably break even for them.  Worked at a street bike dealership for 24 years. Most people were more interested...

At 42.50 that the shop charges is probably break even for them.  Worked at a street bike dealership for 24 years. Most people were more interested in the job done right than the price. There is more than just changing the tires such as a quick look at the brakes, wheel bearing seals needing lubed or splines on an old airhead etc. Then there is the tire recycle fee and what ever else California charges these days that take office personal time resources.

Understandable, I kept my tire saving them the recycle fee but I wouldn't have expected a price adjustment as it's still a base service.

piscokid
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Location
OH US
4/14/2023 9:52am
JK BRO wrote:
I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me...

I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me $42.50 for a single fkn tire change. He said they would drop $10 if I bought the tire there but I had my own tire.

Meaningless to say I purchase a new TC250 at the same shop a couple years back and usually bring them my business but man this gave me a bad vibe.

Is this the standard pricing now or am I getting hosed?

When the boy was racing 50's  I would have paid that all day long.  My God those things were tough to change....

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bigsal
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Location
CO US
4/14/2023 10:07am

 The OP's labor price seemed actually fair in todays world considering he didnt buy the tire there, many shops wont mount a tire purchased online and no diners will cook you eggs for breakfast that you brought in. I've spent 20+ years a shop mechanic in my youth and always have a full race shop at home. I can mount any tire in minutes and my buddies sometimes bring them all at once $25 each while they wait. Tire changing 101, using big truck tire spoons 1) break bead both sides and spay a dash of lube WD40 on beads. 2) tire on floor w/cardboard remove tire on both sides with rim in the middle. 3) vavle stem down hold tire up and push rim out with your foot. 4) insert tube in new tire barley inflate just to hold in new tire 5) lube bead/ mount tire onto rim (over rim lock 1st with valve stem lined up with hole on rim) 6) insert valve stem, lube bead then starting at rim lock walk the tire onto rim, inflate to set bead. 6) set tire PSI, tighten rim lock, remove nut holding vavle stem in place wallah! in a few minutes you have a new tire mounted. Taught to me by my buddy Bruce working with him at Vickery Yamaha Denver 1978 , (I was still in high school). Good day.

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The Shop

Falcon
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Location
Menifee, CA US
4/14/2023 10:17am
We almost quit doing tires on wheels all together if it wasn't in for another service due to customers with your mindset.  "Not a fan of...

We almost quit doing tires on wheels all together if it wasn't in for another service due to customers with your mindset. 

"Not a fan of the price? No worries we have a sale on spoons in parts, grab 2 tubes while you're at it."

*4 tubes.

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Titan1
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Lehi, UT US
4/14/2023 10:27am

If I ran a dealership, I’d to tires cheaper if they bought them in on the bike…use it as a loss leader and up-sell on anything else I can find wrong/worn/broken on their bike.

 

“hey…we noticed your brake pads, bearings, grips, levers, plastics, chain/sprockets, clutch, levers, spokes, rims, fork seals, whatever else I could find need to be replaced…while we’ve got it here we can take care of that for you for a 10% discount.  Want us to hook you up?”

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4/14/2023 10:37am
Titan1 wrote:
If I ran a dealership, I’d to tires cheaper if they bought them in on the bike…use it as a loss leader and up-sell on anything...

If I ran a dealership, I’d to tires cheaper if they bought them in on the bike…use it as a loss leader and up-sell on anything else I can find wrong/worn/broken on their bike.

 

“hey…we noticed your brake pads, bearings, grips, levers, plastics, chain/sprockets, clutch, levers, spokes, rims, fork seals, whatever else I could find need to be replaced…while we’ve got it here we can take care of that for you for a 10% discount.  Want us to hook you up?”

And the guy replies “thanks, it’s ok I can replace the brake pads and bits myself.”

and you e made a loss.. brilliant business. 

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mxracin
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Location
Reno, NV US
4/14/2023 10:45am
JK BRO wrote:
I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me...

I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me $42.50 for a single fkn tire change. He said they would drop $10 if I bought the tire there but I had my own tire.

Meaningless to say I purchase a new TC250 at the same shop a couple years back and usually bring them my business but man this gave me a bad vibe.

Is this the standard pricing now or am I getting hosed?

The real question is. Do you work for free? While seems expensive, it's really not that bad. 

Titan1
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Location
Lehi, UT US
4/14/2023 10:53am
Titan1 wrote:
If I ran a dealership, I’d to tires cheaper if they bought them in on the bike…use it as a loss leader and up-sell on anything...

If I ran a dealership, I’d to tires cheaper if they bought them in on the bike…use it as a loss leader and up-sell on anything else I can find wrong/worn/broken on their bike.

 

“hey…we noticed your brake pads, bearings, grips, levers, plastics, chain/sprockets, clutch, levers, spokes, rims, fork seals, whatever else I could find need to be replaced…while we’ve got it here we can take care of that for you for a 10% discount.  Want us to hook you up?”

And the guy replies “thanks, it’s ok I can replace the brake pads and bits myself.”

and you e made a loss.. brilliant business. 

First, I didn’t say I’d do them at a loss…just cheaper if they brought them in on the bike than if they brought in the wheel…but even doing them at a small loss I wouldn’t sweat it…

and I’m sure some will decline any additional work…No doubt about that…some might do it themselves but buy the pads while they are there…some will buy the pads and have us install them.

Cant sell anything if you can’t get people in the door…if cheap tire changes get people in the door, all the better.  It increases the chances they’ll buy something else while they are here.  

Costco sells their rotisserie chickens at a loss to get people on the store…true, not everyone that comes in buys anything else, and  true, they do lose money on those customers…but enough people come in buy a chicken and other things to make it worth their while to sell the chickens at a loss.  It’s the same proven business principal.

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Moto_Geek
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Golden, CO US
4/14/2023 10:59am

I have notice shop labor prices are up as well. Don't feel to bad, even us connected industry folks and friends with local shops don't get BRO DEALS anymore. Maybe trade but that's even becoming less of a practice. For bringing in your own tire, that's about 30 min. of work. Seems reasonable to me. I would of even tipped the tech $10 if I saw who did it. Only way to save on any luxury of service anymore is to do them yourself. 

3
JG463
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Stillwater, OK US
4/14/2023 11:03am
mattyhamz2 wrote:
Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire...

Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire from the shop where I worked. $15 if you brought your own tire and $30 if you brought the entire bike… Thank God I made $10 an hour to learn how to change tires in less than 10 minutes. No way in hell can I justify paying someone that much money for a tire change off the bike.

The shop I worked for sold tires for no more than $10 above our cost(usually only $5 above) because the owners were racers and had kids that raced so they did everything they could to help riders and racers out. They wanted to give the best customer service they could and the best pricing to bring people back! We outsold every other shop in the area because of it and it brought people in to spend money on other stuff while they waited for us to throw their new tire on. Problem now is that these shops are focusing on profit on each item sold, rather than customer service and return customers that equal more business…

Is this shop still in business? With the same owners you worked for? 

4/14/2023 11:16am

So what I get from this post is. This guy bought a bike from a shop and feels entitled to paying either nothing or next to nothing for someone performing a labor act. Obviously someone doesn't realize how a business functions and employees do not work for free. 

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JG463
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Stillwater, OK US
4/14/2023 11:29am

For the dealerships I ran/run we incentivize our customers to have us install it as opposed to punishing them for purchasing the tire elsewhere. 

For example, tire changes are advertised for $60 (1/2hr labor). Flat fee. But, if the tire(s) are purchased from us then its $40. 

Really it's the same thing but a better way to look at it to encourage our customers to keep doing business with us. The few dollars you may save online are not as big of a deal while maintaining a positive interaction instead of a "punishment" as stated above. 

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TAUTOG
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Mohrsville, PA US
4/14/2023 11:42am
JK BRO wrote:

I appreciate all the recommendations and links fellas. I'm going to pick up some tire irons and go at it myself next round.

APLMAN99 wrote:

What do you think would have been a fair price?  I'm honestly curious.  

JK BRO wrote:
To be honest it was in the nickel/dime of the price. At an even $40 I probably wouldn't have though much about it.  Keep in mind...

To be honest it was in the nickel/dime of the price. At an even $40 I probably wouldn't have though much about it. 

Keep in mind I take majority of my business to this dealership regarding my bikes. I buy their $28/qt of motorex oil. I bought my TC250 there at a higher price when I could have went to PCP and got it cheaper. I've purchased tires from them in the past, ETC.

I'm not against businesses making money but I'm also a customer who keeps them in business. All I ask is for a fair price and to not be charged that extra 2.50 just because.

Either way no worries, I've moved on. Looking forward to riding some sand tomorrow.

 

You're really bitchin about two dollars and 50 fucking cents. Don't come to my shop lol

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5
sumdood
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San Clemente, CA US
Fantasy
4/14/2023 11:44am
mattyhamz2 wrote:
Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire...

Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire from the shop where I worked. $15 if you brought your own tire and $30 if you brought the entire bike… Thank God I made $10 an hour to learn how to change tires in less than 10 minutes. No way in hell can I justify paying someone that much money for a tire change off the bike.

The shop I worked for sold tires for no more than $10 above our cost(usually only $5 above) because the owners were racers and had kids that raced so they did everything they could to help riders and racers out. They wanted to give the best customer service they could and the best pricing to bring people back! We outsold every other shop in the area because of it and it brought people in to spend money on other stuff while they waited for us to throw their new tire on. Problem now is that these shops are focusing on profit on each item sold, rather than customer service and return customers that equal more business…

JG463 wrote:

Is this shop still in business? With the same owners you worked for? 

When I was first starting out I went to a business class. One of their pamphlets had a cartoon that stuck with me. It was 2 homeless guys getting warm over a trash can fire, the caption was "Back when I was in business we always had the lowest prices"

 

9
FreshTopEnd
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Location
Sacramento, CA US
4/14/2023 12:22pm

I've never paid anyone to mount tires since I got my first bike in 73 (I definitely would for street bikes tires if I street biked).  That said, I have a problem sometimes paying someone to do what I can do, and frankly it makes my life harder than it needs to be and a lot of things don't get done as soon as they should be. It's taken me 65 years to grasp that there's only so much time and money can buy some of the little you have in your life back.

Maybe a better way to look at it is as a classic economics question: not is this guy cheating me, but do I want to spend this money on this and buy time for something else, or do it myself and buy something else with the money?  The right answer is individual (as is the shop's decision whether to aborb cost for good will).

Apart from good irons, I'd note that mechanix wear gloves are a godsend when changing tires to save knuckles and pinched fingers.  

6
JG463
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Location
Stillwater, OK US
4/14/2023 1:16pm
mattyhamz2 wrote:
Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire...

Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire from the shop where I worked. $15 if you brought your own tire and $30 if you brought the entire bike… Thank God I made $10 an hour to learn how to change tires in less than 10 minutes. No way in hell can I justify paying someone that much money for a tire change off the bike.

The shop I worked for sold tires for no more than $10 above our cost(usually only $5 above) because the owners were racers and had kids that raced so they did everything they could to help riders and racers out. They wanted to give the best customer service they could and the best pricing to bring people back! We outsold every other shop in the area because of it and it brought people in to spend money on other stuff while they waited for us to throw their new tire on. Problem now is that these shops are focusing on profit on each item sold, rather than customer service and return customers that equal more business…

JG463 wrote:

Is this shop still in business? With the same owners you worked for? 

sumdood wrote:
When I was first starting out I went to a business class. One of their pamphlets had a cartoon that stuck with me. It was 2...

When I was first starting out I went to a business class. One of their pamphlets had a cartoon that stuck with me. It was 2 homeless guys getting warm over a trash can fire, the caption was "Back when I was in business we always had the lowest prices"

 

Yes! That is my point. Thank you for the cartoon analogy. Good stuff!

1
4/14/2023 1:40pm
mattyhamz2 wrote:
Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire...

Man, not too long ago it was $10(free when we ran specials) to change a tire if you brought just the wheel and bought the tire from the shop where I worked. $15 if you brought your own tire and $30 if you brought the entire bike… Thank God I made $10 an hour to learn how to change tires in less than 10 minutes. No way in hell can I justify paying someone that much money for a tire change off the bike.

The shop I worked for sold tires for no more than $10 above our cost(usually only $5 above) because the owners were racers and had kids that raced so they did everything they could to help riders and racers out. They wanted to give the best customer service they could and the best pricing to bring people back! We outsold every other shop in the area because of it and it brought people in to spend money on other stuff while they waited for us to throw their new tire on. Problem now is that these shops are focusing on profit on each item sold, rather than customer service and return customers that equal more business…

JG463 wrote:

Is this shop still in business? With the same owners you worked for? 

Shop is still in business, but new owner as they made the old owner an offer he couldn’t refuse. Original owner started it in 90 or 91 and sold it in 15 or 16 I believe. Shop even had a race team with Suzuki support in the mid to late 90’s.

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Dave v3.0
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Ozark, AL US
4/14/2023 3:02pm

I've been changing my own tires since I started racing in 1971.  Back then my tire irons of choice were flat blade screwdrivers.  When I was feeling like I needed some extra help, like a stand, we would go behind the grocery store and pick up those free tire stands that used to hold milk.  Damn things were useful for lots of things in the garage, too.Cool

Tire changing was just one of the many things you used to have to know to be a successful racer.  There are a lot of lost arts these days.  Setting points, perfecting jetting, shimming transmissions (I just finished doing a complete Ossa Phantom bottom endBlink), blueprinting porting, rebuilding your own suspension, etc.  Most of those I don't miss, but I had to know how to do them.

These days, at 63, I have one of those fancy Tusk stands and honest to God tire irons.  The right tools make a BIG difference if you already know the technique.  I learned technique changing out "rim saver" Barum 6 ply tires in the 70's that used red rubber tubes.  I grew up in the era of 4 minute tire changes for the ISDT being the aspirational standard.

These days, I move a little slower, but my intolerance for paying for things that I know I can do for myself still keeps me from farming out the work.  I don't blame a shop for charging whatever they want for the work they do.  You are paying for their knowledge, their labor, and their facility.  If the cost is too high, you can always gain the knowledge, put in the labor, and use your own facility.

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1
4/14/2023 3:27pm

This guy gets it  👆 !  I am your age Dave , and I sure did not have the luxury of paying to change my tube or tire. Can’t think of the number of times that I cut the tube with my Flat Blade “tire Irons”.LOL

4/14/2023 3:37pm Edited Date/Time 4/14/2023 6:09pm

I don't agree with the OP calling the dealership crooks, But I do believe he like the rest of us is feeling "sticker shock" on what we are paying now. for most goods and services. I went trough the Wendys drive thru at the Denver airport  and got the Baconator meal large sized and it was $16 Pinch and the automatic car wash by my house is $22 for the daddy mac of washes.  Now the OP said he will buy some good tire irons to do it himself which is smart. We all have our limit on what we just wont pay and what we think is excessive, even if its the going rate. 

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Dave v3.0
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Ozark, AL US
4/14/2023 4:19pm
This guy gets it  👆 !  I am your age Dave , and I sure did not have the luxury of paying to change my tube...

This guy gets it  👆 !  I am your age Dave , and I sure did not have the luxury of paying to change my tube or tire. Can’t think of the number of times that I cut the tube with my Flat Blade “tire Irons”.LOL

Hey, Don! 

It just prepared us for life with Maicos.Laughing

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4/14/2023 4:20pm

    My buddy was half owner of a Yamaha / Honda dealer in Massachusetts. The year was 1972.

      Young kid comes in and steals 2 spark plugs from dispenser on countertop. I notice, and so does my buddy , yet he says nothing to the kid. After the other customers clear out , I ask him why he let the kid leave without paying for the plugs . He tells me that the kids Dad purchases one or two new MX bikes a year for the kid. They also buy assorted parts ( no internet ) , oils and occasional clothing. The Dad also has a younger son that will be of riding age soon. He was quite sure that he would make up the $5.00 many times over in the coming years, so why drive a customer away over short money. 

soresammy
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Red Hook, NY US
4/14/2023 4:27pm
JK BRO wrote:
It looks like most agree with this price so I'm not going to argue that. I can just take my business elsewhere which is what I'll...

It looks like most agree with this price so I'm not going to argue that. I can just take my business elsewhere which is what I'll do.

I will say that working at Big O in my youth we were given 1.5hrs of shop time for 4 passenger tires with mount/balance. I find it hard to believe it takes a dirt bike shop .5hrs to change a tire on a unmounted wheel.

"I'll take my business elsewhere " OK Karen. God, I'm shocked they don't say $100 just to keep you away. You are not our kind.

1
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Jeremy A.K.
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North Tonawanda, NY US
4/14/2023 4:37pm

7i7p9f

 LoL

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1
ktmwoods
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Location
abilene, TX US
4/14/2023 5:25pm
valveless wrote:
My local shop is free mount if you buy the tire from them. It forces you to buy from them. I can not order one anywhere...

My local shop is free mount if you buy the tire from them. It forces you to buy from them. I can not order one anywhere and pay for the mount cheaper than buying from them with the free mount.

^^^
This. Some shop owners play victim, some capitalize on an opportunity. Hell, I’d advertise this free mounting w / tire purchase all day long if I were a shop owner. Foot traffic = incremental sales. Anything that puts a customer inside your doors is an opportunity to upsell, and knowing moto people, they can’t ever just buy one thing. 

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Taotech
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Fuquay Varina, NC US
4/14/2023 5:51pm

I been standing on cement every day for 37 years fixing other peoples stuff.  No end in sight.  I'm always burried.  Try walking a mile in someone else's shoes before you call them a crook. 

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SEEMEFIRST
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Location
Arlington, TX US
4/14/2023 6:21pm

I didn't read through this, but if you can't change a tire, $50.00 is cheap.

Dammit boy, it's a freaking tire.

It ain't that hard. 

2
wwdiii
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League City, TX US
4/14/2023 6:33pm
JK BRO wrote:
I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me...

I'm not one to rant about prices but I went to my local shop yesterday in Chico, CA and got a tire changed. It cost me $42.50 for a single fkn tire change. He said they would drop $10 if I bought the tire there but I had my own tire.

Meaningless to say I purchase a new TC250 at the same shop a couple years back and usually bring them my business but man this gave me a bad vibe.

Is this the standard pricing now or am I getting hosed?

RockyRider wrote:
This is unrelated, but I work in Chico and live in placer county and do bike work on the side. Motors, suspension, etc and tire changes...

This is unrelated, but I work in Chico and live in placer county and do bike work on the side. Motors, suspension, etc and tire changes for $20 Cool Feel free to PM if you want work done in the future

If you lived  in Houston, you couldn’t a day off.

2
joneal621
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Paso Robles, CA US
4/14/2023 6:51pm

Murphy’s oil soap ( it’s a gel comes in a bucket) one bucket will last your entire riding life and you will still have leftover to mix with water and clean all your household wood work. 2 long handle spoons, I use a pit bike tire as a stand and my knees to keep the bead in the “drop zone” of the rim. 10 minutes top to take off the bike mount new tube and tire and back on bike ready to run. Even with snow on the ground I sweat my ass off every time.

Post a reply to: Tire changing fees.... crooks!

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