RMATV Once Again

captmoto
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captmoto
Comes through. I needed a top subframe piece for a Husky and got an OE seat for less than the price of a cover and foam and they were both in stock. I ordered Wednesday night and had them on my porch Saturday morning. I must be living in a zone that works for shipping.
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GForce MMG 10/3/2021 12:02pm
10/3/2021 12:02pm
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over $20,000 with them. Everything came in 3 days. Unfortunately they only ship fedex to my area. FedEx 3 day is now 13-16 days because everything sits in Chicago for 7-10 days. Oh well we had a good run and there are other options for the same price and still 3 day delivery. Even went to a dealership for the 1st time in years and ordered Oem parts. They had them in 2 days and the price was only $4 more than rmatv.
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PNWRider
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Stanwood, WA, USA
PNWRider 10/3/2021 12:05pm
10/3/2021 12:05pm
GForce MMG wrote:
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over...
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over $20,000 with them. Everything came in 3 days. Unfortunately they only ship fedex to my area. FedEx 3 day is now 13-16 days because everything sits in Chicago for 7-10 days. Oh well we had a good run and there are other options for the same price and still 3 day delivery. Even went to a dealership for the 1st time in years and ordered Oem parts. They had them in 2 days and the price was only $4 more than rmatv.
FedEx sucks. Can’t stand them.
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walent215
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Ridgecrest, CA, USA
walent215 10/3/2021 12:33pm
10/3/2021 12:33pm
Rmatv has been stellar for 20 years …
This plandemic has definitely put a chink in their armor
Shipping is not as reliable and staffing issues have been exposed with some minor “issues” I’ve experienced as of late . …
Although they have been resolved , not without alot of time spent on the phone and much delay . Not game changing , but just enough to keep customers waiting longer than I’d like to . We have good customers so that helps .
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Wiscomx
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West Bend, WI, USA
Wiscomx 10/3/2021 12:39pm
10/3/2021 12:39pm
I think more of it lies with fed ex then rocky mountain, I think we were all spoiled with them for the longest time.
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lostboy819 10/3/2021 12:52pm
10/3/2021 12:52pm
GForce MMG wrote:
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over...
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over $20,000 with them. Everything came in 3 days. Unfortunately they only ship fedex to my area. FedEx 3 day is now 13-16 days because everything sits in Chicago for 7-10 days. Oh well we had a good run and there are other options for the same price and still 3 day delivery. Even went to a dealership for the 1st time in years and ordered Oem parts. They had them in 2 days and the price was only $4 more than rmatv.
PNWRider wrote:
FedEx sucks. Can’t stand them.
And Fedex is gonna get WAY worse during peak. If you want it by Xmas you better ship it by Halloween. Pinch
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SCC
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Los Angeles, CA, USA
SCC 10/3/2021 12:58pm
10/3/2021 12:58pm Edited Date/Time 10/3/2021 1:02pm
Wiscomx wrote:
I think more of it lies with fed ex then rocky mountain, I think we were all spoiled with them for the longest time.
You are correct but RMATV chooses to use fedex exclusively so in the end its on them. Amazon kicks their ass on most mx items. Other online retailers use UPS and deliver on time. It’s all on RMATV to drop fedex.
mx317
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mx317 10/3/2021 1:03pm
10/3/2021 1:03pm
Wiscomx wrote:
I think more of it lies with fed ex then rocky mountain, I think we were all spoiled with them for the longest time.
SCC wrote:
You are correct but RMATV chooses to use fedex exclusively so in the end its on them. Amazon kicks their ass on most mx items. Other...
You are correct but RMATV chooses to use fedex exclusively so in the end its on them. Amazon kicks their ass on most mx items. Other online retailers use UPS and deliver on time. It’s all on RMATV to drop fedex.
Not exclusive on FedEx. I got an order this week USPS.
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GForce MMG 10/3/2021 1:11pm
10/3/2021 1:11pm Edited Date/Time 10/3/2021 1:14pm
Wiscomx wrote:
I think more of it lies with fed ex then rocky mountain, I think we were all spoiled with them for the longest time.
SCC wrote:
You are correct but RMATV chooses to use fedex exclusively so in the end its on them. Amazon kicks their ass on most mx items. Other...
You are correct but RMATV chooses to use fedex exclusively so in the end its on them. Amazon kicks their ass on most mx items. Other online retailers use UPS and deliver on time. It’s all on RMATV to drop fedex.
mx317 wrote:
Not exclusive on FedEx. I got an order this week USPS.
That is only on small items that for me ship from Utah so 7-10 days. RMATV will only ship fedex for tires, helmets, etc. Actually anything RMATV ships to me via usps from Utah arrives 7 days earlier than from Kentucky even though its 1000+ miles further away. They need to eliminate fedex.
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mx317
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mx317 10/3/2021 1:19pm
10/3/2021 1:19pm
I don’t care for FedEx either, but I get 1-2 days from Ky and 3-4 from Utah. I’m in Tn.
GForce MMG 10/3/2021 1:33pm
10/3/2021 1:33pm
mx317 wrote:
I don’t care for FedEx either, but I get 1-2 days from Ky and 3-4 from Utah. I’m in Tn.
Yes is all depends on your location now. If your order goes fedex through Chicago its 2 weeks from RMATV and they will not let you pay extra to ship UPS.
mxracer666
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NE Iowa, IA, USA
mxracer666 10/3/2021 2:54pm
10/3/2021 2:54pm
UPS has priced themselves out of the market , years ago. Stupid expensive.
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APLMAN99
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Tualatin, OR, USA
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APLMAN99 10/3/2021 3:02pm
10/3/2021 3:02pm
Placed 6 orders with RMATV over the last 3-4 months. 3 business day (free) delivery for 5 of them. Had 1 of them get hung up in SLC for 3 days and it ended up being 6 business days to deliver. Not the end of the world for me, though.

I did have to return a jacket because I bought a size too big. They only had 1 left of the smaller size, and they held it until my return got there in 4 days so I was pretty pleased with that.
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Moto520
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Schaumburg, IL, USA
Moto520 10/3/2021 3:37pm
10/3/2021 3:37pm
I ordere a tire Monday morning and it was at my door by Tuesday. I live in Chicagoland.
Langhammx 10/3/2021 3:49pm
10/3/2021 3:49pm
Zero issues in the FedEx shipping times for me (So Cal). Sometimes it’s 2 days on my doorstep.
I’d be kinda frustrated if FedEx was stalling my stuff too, so I can understand that.
Rocky Mountain has become my go to, for the stuff I don’t have connections for.
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Chris_Buehler
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PORTLAND, CT, USA
Chris_Buehler 10/3/2021 3:55pm
10/3/2021 3:55pm
GForce MMG wrote:
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over...
Your spot on that you are in a zone that works for buying from RMATV. Was a loyal customer for past 10 years and spent over $20,000 with them. Everything came in 3 days. Unfortunately they only ship fedex to my area. FedEx 3 day is now 13-16 days because everything sits in Chicago for 7-10 days. Oh well we had a good run and there are other options for the same price and still 3 day delivery. Even went to a dealership for the 1st time in years and ordered Oem parts. They had them in 2 days and the price was only $4 more than rmatv.
PNWRider wrote:
FedEx sucks. Can’t stand them.
The worst!
2
captmoto
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captmoto 10/3/2021 4:38pm
10/3/2021 4:38pm
I was getting RMATV orders through On Trac which a lot of people hated but I never had any hang ups with them. This last order was FedEx so I guess that is good news.
I ordered some stuff from Uline that came next day through UPS.
Interesting times.

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APLMAN99
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APLMAN99 10/3/2021 5:03pm
10/3/2021 5:03pm
captmoto wrote:
I was getting RMATV orders through On Trac which a lot of people hated but I never had any hang ups with them. This last order...
I was getting RMATV orders through On Trac which a lot of people hated but I never had any hang ups with them. This last order was FedEx so I guess that is good news.
I ordered some stuff from Uline that came next day through UPS.
Interesting times.
My ULine orders are always next day also, but their prices are outrageous (comparatively) and they seem to have distribution centers all over the place.

I only really order from them when it’s a small order or my regular vendors have delays, though.

I had a Grainger order a few weeks ago that ended up being shipped from 4 different distribution centers to fill the whole thing. All arrived relatively quick, but it was a mess for our receiving clerk. At least 5 items had quantities that arrived in 3 different shipments (example: 12 from of Part A, 3 from location A, 2 from location B, 7 from location C). I guess it’s sort of great that their fulfillment software can do that sort of thing, though!
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Hammer 663s
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Hammer 663s 10/3/2021 7:49pm
10/3/2021 7:49pm
FedEx in Portland is a shit show. Several of my recent orders (various retailers) have spent a week+ “in transit” from the troutdale distro warehouse. 2-3 weeks to get to me from SoCal. Ridiculous.
1
TeamGreen
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Thru-out, CA, USA
TeamGreen 10/3/2021 8:01pm
10/3/2021 8:01pm
Ya know, I haven't had ANY delivery problems with RMATVMC...ever.

Recently got a set of their Tusk DSport Adventure tires for my ADV bike: AMAZING tires! I say this in an "off-road sense". On-road they're fine...but, they're DIRT oriented tires. PERIOD. They REALLY did their homework on these tires.

The price should embarrass all the "big brands", too.
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resetjet
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Tampa, FL, USA
resetjet 10/4/2021 5:43am
10/4/2021 5:43am
Been a shit show for me. I wont order from them anymore as they only do fedex on east coast. They do usps on small items if you pay for it. I would gladly pay whatever it is to use ups but they wont do it. Fedex ground is contractors thats the root of the problem. i have a biz and we have been waiting 30-60 days for fedex packages. Some never arrive. they have ceased to function in our area.
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cse
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cse 10/4/2021 7:31am
10/4/2021 7:31am
Tonynz wrote:
We are stuffed here in NZ now if something is shipped to us by USPS from USA.
https://www.stuff.co.nz/business/industries/126562992/covid19-usps-stop…
This is a mess. We ship quite a bit of product to Australia and New Zealand and USPS First Class is the only economical choice. USPS suspended service to 22 countries, if you follow the link you supplied you can see the list. Not sure how Australia and New Zealand ended up with that crowd.
TeamGreen
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TeamGreen 10/4/2021 9:03am
10/4/2021 9:03am
resetjet wrote:
Been a shit show for me. I wont order from them anymore as they only do fedex on east coast. They do usps on small items...
Been a shit show for me. I wont order from them anymore as they only do fedex on east coast. They do usps on small items if you pay for it. I would gladly pay whatever it is to use ups but they wont do it. Fedex ground is contractors thats the root of the problem. i have a biz and we have been waiting 30-60 days for fedex packages. Some never arrive. they have ceased to function in our area.
Damn

That SUCKS.

You'd think they'd find a way to resolve this: I can't believe that haven't tried USPS or others? I know you and you're no fool. Bummed that they haven't figured this out.
Moto520
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Moto520 10/4/2021 9:11am
10/4/2021 9:11am
The beauty of Rocky Mountain is that i don't have to have extra shit in my personal inventory in case i break something. Back in the day we would have to buy extra parts that we would or wouldn't use. I keep my personal inventory lower because i know i can get the stuff in a couple of days. Good stuff!!!!!
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SCC
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SCC 10/4/2021 9:16am
10/4/2021 9:16am Edited Date/Time 10/4/2021 9:24am
RMATV is fully aware they are losing customers due their own policy of fedex only and they dgaf. I know how Blake Baggett feels now. The bigger they are the harder they fall.
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byke
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Auburn, CA, USA
byke 10/4/2021 10:11am
10/4/2021 10:11am
FedEx is pretty good here. I use them frequently for work. Problem is, the quality of services are very regional, and the businesses like RMATVMC using these delivery services need to implement a method of allowing their customers to create a blacklist for the delivery services that suck in their area. We Just don't have the technology yet.
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GForce MMG 10/4/2021 11:16am
10/4/2021 11:16am
It’s obvious there are specific states that fedex does not work for. Wisconsin is 10 days via fedex 3 states away. The question is why RMATV will not allow customers to select alternative shipping options for these pockets of fedex black holes?
suspensionguy 10/4/2021 9:52pm
10/4/2021 9:52pm
On-trac delivers my RM orders, has for years now. Just had a package show up Friday from RM via On-trac. They don’t track the package well but if i order on Sunday or Monday I always have it by the weekend.
Hammer 663s
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Forest Grove, OR, USA
Hammer 663s 10/5/2021 12:43pm
10/5/2021 12:43pm
I just ordered some parts yesterday. Some shipped via OnTrac, some of it shipped Fedex. We will see which gets here first. I got OnTrac for the win.

Hammer 663s

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