Triumph TF450 transmission updates.

My buddy grabbed a '23 300sx when they first came out. It blew up on him with almost no hours and they took the whole bike off his hands. He has an amazing relationship with his dealership and buy a new bike every 30hrs. I dont know if it was KTM or the dealership that took the bike back

Around '77-'78 Yamaha had a crank problem on the 125s, I worked part time replacing cranks after school.

I was doing new crate bikes, but the mechanics were doing recalls.

Yamaha does it right too. They just don't have to very often. 

Always thought mx bikes were sold “as is” and was very rare to get a warranty repair unless it was a recall. The exception is Beta, I’m scared of their electrical issues but have heard multiple stuff them warranty bikes with 80-100 hours, often giving brand new crate engines

Yeah na for sure. The dealerships have way more power dealing with manufactures than a single consumer that probably couldn’t even find the correct phone number to reach someone who would care, let alone be able to help. 

Contractually, the manufacturers probably are not required to replace anything, but it's good business.

If it was only happening to a few people within the first few miles, then it wouldn't cost them much to fix the problem and they'd probably gain some sales from the gains to their reputation.

If it was happening to a lot of bikes, then they may not be legally liable, but not taking care of a major design flaw would cost them far more in sales than the cost of a recall.  I can't imagine anyone reading this thread would want to buy one before they, at minimum, fix the problem in next batch of bikes.

Arent they using copy of 2019 KTM motor that should be bullet proof?

Some dealers have more pull than others. I worked with a guy who sucked mud up the breather hose on a new 2022 ktm 250sxf and ktm covered it. There was mud/sand in the oil. 

I also had one of the higher volume ktm dealers tell me they had managed to get ktm to cover the plastic oil pump gear failure at 100 hours on one bike. 

I do wonder with ktm’s financial issues if they will stop covering manufacturing defects. 

I used to think kawi was good about covering early failures, but it sounds like there are issues with the cranks on the 2025 kx250 at very low hours that they are not covering. 

What would you do if you bought a brand new car and the transmission blew after 1000 miles?  Leave it in your driveway and call Hyundai for help, or have it TOWED TO THE DEALERSHIP TO HAVE IT FIXED?  

Please help me understand how that’s a stupid option. 

The car has a warranty. I would take it to the dealership and tell them to fix the transmission and anything else they find wrong under warranty. They will tear through the car, find all kinds of stuff wrong but that probably doesn't really need fixing, do all the work, and invoice the manufacturer.

And who is going to pay for it ? the manufacture covers under their warranty and pays the dealer to fix it. How can you even think that the dealers should eat the costs on  triumph transmission issues? 

Interesting topic, one of the LBS has been offering this "LIFETIME Warranty" I don't have experience with them but almost bought my son's bike from them fall of '24

https://www.tooelevalleymotorsports.com/Lifetime-Limited-Warranty

People like you are the reason manufactures will not sell straight to customers. 🤣

Here's Triumphs off road warranty. the race bikes are 1 month from of date warranty registration. 

Make sure that all your owner information is entered in the Owner’s Handbook that is provided with the motorcycle.

1. Maintain maximum protection under warranty by ensuring your motorcycle is serviced in accordance with the recommendations of the scheduled maintenance chart in the Owner’s Handbook.

2. If you should sell your motorcycle, ensure this book together with the other relevant documents are passed to the new owner. Please advise the new owner that they can notify Triumph of the change of ownership by contacting their local Triumph dealer.

3. All new Triumph TF-X series motorcycles are covered by a 1 (one) month unlimited mileage warranty, commencing from the date of first warranty registration.

4. All new Triumph TF-E series motorcycles are covered by a 6 (six) month unlimited mileage warranty, commencing from the date of first registration.

5. Within the warranty period, TRIUMPH MOTORCYCLES LIMITED warrant the new Triumph motorcycle detailed in the Owner’s Handbook to be free from any defect in materials used in the manufacture, and/or workmanship at the time of its manufacture.

6. Any part found to be defective during this period will be repaired or replaced at the discretion of TRIUMPH MOTORCYCLES LIMITED by an authorized Triumph dealer. Any part replaced under the warranty will be covered for the remaining period of the motorcycle warranty.

7. Any parts replaced under warranty must be returned to TRIUMPH MOTORCYCLES LIMITED by the dealer/distributor and will become the property of Triumph Motorcycles Ltd.

8. Triumph may, at its discretion, make any repairs or replacement of defective parts falling outside the warranty, but such work shall not be deemed to be any admission of liability. Triumph will bear labor charges for work carried out under the warranty.

9. The warranty may be transferred to subsequent owners for the balance of the remaining warranty period.

10. Conditions & Exclusions

 a. The motorcycle must not have been misused[1], inadequately or incorrectly serviced or maintained.

 1 Misuse includes any use not in accordance with the recommendations made in the 'how to ride the motorcycle' section of the Owner’s Handbook and any use contrary to the warnings given in that same handbook. In addition, misuse will include, but not be limited to, any use of the motorcycle which does not constitute normal use.

 b. The motorcycle must have been serviced as detailed in the manufacturer’s service maintenance schedule, at the intervals specified in the Owner’s Handbook and the service log completed accordingly.

11. The warranty does not cover:

 a. Defects caused by faulty adjustment, or repairs and alterations performed by a NON-AUTHORIZED Triumph dealer are not covered by this warranty.

 b. Defects caused by the use of parts and accessories not authorized by TRIUMPH MOTORCYCLES LIMITED are not covered by this warranty.

 c. The cost of removal and replacement of parts and accessories, unless supplied as original equipment, or recommended by TRIUMPH MOTORCYCLES LIMITED.

 d. The cost of transportation of the motorcycle to or from the authorized Triumph dealer, or expenses incurred while the motorcycle is unable to be ridden due to warranty repairs.

 e. Normal servicing and normal service items, such as spark plugs, oil and air filters are not covered by this warranty. Similarly, items which are expected to wear as part of their normal function such as tires, bulbs, chains, brake pads, pistons/piston rings, transmission gear dogs and clutch plates are also excluded, unless there is a manufacturing defect.

 f. Defects to the front fork oil seals as they are subject to wear and tear, including but not limited to damage caused by stone chips to the inner fork tubes.

 g. Seats, luggage, paint, chrome, polished aluminum items, or trim deterioration or fading caused by normal wear and tear, exposure, or lack of correct maintenance.

 h. Motorcycles used on a commercial basis.

 i. Defects which have not been reported to an authorized dealer within ten days of discovery of the defect.

 j. Motorcycles which have been inadequately lubricated, or for which the wrong fuel or lubricant has been used.

 k. Damages due to water submersion and/or foreign material ingestion.

12. Should a warranty claim become necessary, Triumph Motorcycles and its authorized dealers shall not be liable for loss of use, inconvenience, lost time, commercial losses or other incidental or consequential damages.

13. This warranty shall be governed by and construed in accordance with the laws of the United States of America, save that in the event of any material conflict or inconsistency between such application to this warranty of the laws of the United States of America and local statutory rights that would otherwise be applicable to Triumph customers (dealerships or consumers) purchasing Triumph products in another country, those local statutory rights shall take precedence.

The competent courts of the United States shall have primary authority to settle any questions, claims or disputes which may arise under or in connection with this warranty, save that to the extent that any such issue arising requires the consideration and interpretation of applicable local statutory rights applicable to a customer purchasing Triumph products in another country, the customer may seek to take proceedings in any competent court of that country.

14. Any statement, condition, representation, description, or warranty otherwise contained in any catalog, advertisement or other publication shall not be construed as enlarging, varying or overriding anything contained herein.

15. Triumph Motorcycles reserve the right to make alterations or improvements without notification to any model or motorcycle without obligation to do so to motorcycles already sold.

16. This warranty does not affect your statutory rights.

The British have always been known for bad teeth and bad electrical systems. What makes you think they could build a reliable transmission?

I guess our post here are lost in translation. I would not expect the dealership to eat the cost. But I would expect the dealership to fix the problem and work with the manufacturer to obtain parts and cost recovery. 

I would not take a new bike with minimal hours to my local mom and pop repair shop for an issue that “seems” like it should be covered by the manufacturer. If these issues are in fact happening Triumph should be covering the cost of the parts and the labor to fix said issue. Just my opinion. Flame away my friend. 

Who said anything about a mom and pop shop??? Of course you would take it to a Triumph dealer. You just keep digging that hole. 

The big british book of gears

I'm confused I thought these bikes were built in Thailand I thought they were pretty good at Tranny's🤷‍♂️ Oh wait 🤯 lol

Similar experience here as a former tech and service manager. We would have limited our financial exposure given the situation, but would have made a real attempt at making things right for the customer. Triumph has impressed me so far, so I hate to hear this is happening. I’ve personally witnessed multiple jap manufactures in denial, so it’s not a rare event unfortunately. 

Your dumb and your reading comprehension sucks. 

That must be it. 🤣

Replacing the bad parts with the exact same bad parts won't really help long term.  They need to come out with updated parts before they start fixing them.  I hope they step up and help the customers.

Not exactly how that works, dealers do not just invoice manufcaturers and fix a bunch of things because they want to, but yes, very different since the car has a warranty.  I am not suggesting Triumph should not take some ownership here, but they do not have to.  Competition use bikes do not carry a warranty. 

I wonder what % of parts are made in England? Doesn’t the bike say Made in Thailand on the head tube?

They had to use Lucas for SOME parts to make it a British bike😂.  Guess they chose transmission.

When you think about it, do you not think that RC would have not had test bike issues also? Yet somehow it carried over to production. Not a good look 👎