My sincere apologies to everyone...

JW381
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JW381 5/24/2010 9:11am
5/24/2010 9:11am
Shenzi wrote:
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful...
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful. We had video but no sound. No shit, ain't that better than no video and no sound at all?! 2 years ago there was nothing at all, it's crazy what we get nowadays with all the pre and post shows and the live motos, how can people be so ungrateful and cry-babbies like that.

My buddies and I had great video feed all races long, just no sound. It was awesome for us to be able to watch racing, on a saturday afternoon while having drinks with the wives by the lake. Actually the lack of sound wasn't an issue with the women around Smile We watched the races, enjoyed it, knew exactly what was happening and went on to have a great saturday evening, happy to have been able to watch MX live.

Thanks for the efforts and for providing us with the chance to watch MX live and free. when it's free I don't really feel the right to bitch and moan like some spoiled pre-school children.
That's what I'm saying! I love the pre and post shows, almost more than the TV coverage, due to the camera angles and the "at the event feeling" you get from them.

Watching the first motos, with or without audio, was still more exciting than the little re-cap they do before showing the second motos, and especially better than a 1 week delay!

I couldn't believe how much bitching and moaning there was on this little space of internet, so I just turned my head and walked away.

Don't sweat it DC. I'm confident you'll get it all fixed.
Crossup
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Crossup 5/24/2010 9:15am
5/24/2010 9:15am
Compared with waiting for six months for Carlsbad to play (with no DVR), its all good DC.
robkinuk
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robkinuk 5/24/2010 9:51am
5/24/2010 9:51am Edited Date/Time 4/17/2016 11:04pm
Davey, Thanks for explaining it. As RupertX said online "we never got these complaints about the internet in the 1970's!WinkSmile I was sat outside in the garden here in England ,beautiful evening, barbie going, cold one in hand enjoying what we had and chatting to friends online at the same time. Again RupX elloquently summed it up, "it was like 1943 us all huddling around the radio gram listening for news of important events in a far away land" Thanks for everything you are doing for MX and for having "the balls" to come on here and explain it all, rather than issuing some lame press release. It looked great and I'm sure will only get better!Smile
tombugg
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tombugg 5/24/2010 10:26am
5/24/2010 10:26am
Stand up post Davey! Sometimes you can actually use a failure to build a better customer relationship. You have done that here. We all (those with any brains) appreciate your efforts. While watching that was a bit frustrating at times at least we got to watch it (most of it) for free..

Thanx!

The Shop

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Brad Nemeth 5/24/2010 10:46am
5/24/2010 10:46am
Yeah. I remember when I use to sit at my computer all day and hit refresh for text updates, and I thought that was so badass haha. I can deal with no sound. Does anybody know where the archived race videos are going to be posted this year?
Tbteam
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Tbteam 5/24/2010 12:22pm
5/24/2010 12:22pm
That's the LAST TIME I pay these ridiculous fees for the races and then get no sound!!!

Wait a minute...
the_wood109
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the_wood109 5/24/2010 12:23pm
5/24/2010 12:23pm
DC,

The AMA livewire problem is not new. This isn't the first time...in fact it happens pretty often with the live timing. The AMA guys could start by not having all of their servers on one line. Its a pretty easy way to improve the situation there.

The audio thing with the webcast wasn't too bad. Although it has happened before, I'm glad I still got to watch the motos. I just pumped some tunes and all was well there. Hopefully speed and Alli get that sorted out.

Overall, it wasn't quite as bad as some people make it out to be. I'm glad to hear that it is acknowledged and changes are being made.
jock
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jock 5/24/2010 1:58pm
5/24/2010 1:58pm
While I was a bit upset over getting out of bed at 1.30am Sunday morning, and not being
able to watch the livewire or find practice results, being able to watch the 1st moto's live,
even without the audio was great.
To see the 2nd 450 moto live here in Australia was awsome. Cool

KTMRACER732 5/24/2010 2:38pm
5/24/2010 2:38pm
Live motocross was sick sound or not, I was happy with the coverage and well aren't we all used to waiting on watching the next day anyways, how was this any different. Great job Davey, I know you guys will get the kinks worked out. Thanks for all you do in the sport.
motokid40
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motokid40 5/24/2010 2:45pm
5/24/2010 2:45pm
Thanks DC for once again clarifying things right away
Rooster
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Rooster 5/24/2010 2:46pm
5/24/2010 2:46pm
That wasn't a denial of service attack. That was just all of us repeatedly hitting the refresh button on our browsers.
gsxrcr28
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gsxrcr28 5/24/2010 3:09pm
5/24/2010 3:09pm
Yea sound would have been nice, but I was just glad to be watching live MX.

Thanks Davey.
disbanded
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disbanded 5/24/2010 3:19pm
5/24/2010 3:19pm
Welcome to Soundgate, President DC
ClassCClairVoyant 5/24/2010 4:08pm
5/24/2010 4:08pm
Wow! A lot of ass kissing goin' on here. Ok, so we all love Davey but the fact is that the Internet broadcasts don't work a lot of the time. Then, the TV broadcast only does the last moto. According to DC we have a terrific TV package and it is doing wonders for the sport. In fact, they are rearraging the racing program to accomodate the broadcasts. They've been able to fit both motos into a one hour broadcast for years but now for some reason it just can't be done. So now with the new improved program we get a usually disfunctional Internet broadcast of the first moto and only the second moto on TV.

Now my opinion: The whole thing sucks. It is not an improvement and is worse than what we had before...
WhipMeister
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WhipMeister 5/24/2010 5:41pm
5/24/2010 5:41pm
I could always dust off the Whip It! web site.
ocscottie
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ocscottie 5/24/2010 6:42pm
5/24/2010 6:42pm
WhipMeister wrote:
I could always dust off the Whip It! web site.
Jess, dude i still have an old file cabinet in the garage that has tons of pages printed out from Whip It!
oldx
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oldx 5/24/2010 6:55pm
5/24/2010 6:55pm
Internet show sucked
ktm764
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ktm764 5/24/2010 7:23pm
5/24/2010 7:23pm
Don't worry about it DC, messed up coverage is better then no coverage at all.

Pit Row

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knobby101
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knobby101 5/24/2010 8:45pm
5/24/2010 8:45pm
Cool DC.. but the scoring issue is a constent problem with the AMA / SX... please make sure that the person with there finger on the buttom doesn't fall asleep!!.. thanks again for stepping up!
leakypipe23 5/25/2010 12:14am
5/25/2010 12:14am
Just run it through Chat Roulette next time. The only problem would be finding the video amidst the hundreds of old men beating their meat.
redrider400
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redrider400 5/25/2010 12:34am
5/25/2010 12:34am
Hey DC, no worries. Just think about 10 years ago, just hearing it on the internet was not available. Keep doing what you are doing. Shit happens.
Ddavis
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Ddavis 5/25/2010 12:44am
5/25/2010 12:44am Edited Date/Time 4/17/2016 11:05pm
Everybody was acting like MXSports & DC planned the technical difficulties. Although its always nice having live timing and video/audio. I still enjoyed the coverage I saw, little frusterating.. but understandable. Hope freestone is a success, we all know it'll be a great race!
BobbyM
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BobbyM 5/25/2010 12:46am
5/25/2010 12:46am
DC wrote:
I can't tell you all how sorry I am that we had technical problems just as the first national of the series was starting. It was...
I can't tell you all how sorry I am that we had technical problems just as the first national of the series was starting. It was two-fold, and MX Sports and our partners at the AMA and Alli take full responsibility for the problems.

First, the TV truck had a sound issue that was not resolved with the internet server and the sound never came on right. I have no doubt that we ruined a good couple of hours of everyone's Saturday afternoons, and I apologize for that. There were people working on fixing it right up until the TV shows started, and then it got sorted and everything looked and worked great on SPEED. I have asked the TV production people to get us the archived first moto as soon as possible this morning to post -- the first 250 moto was amazing and we blew it but not getting the sound right.

The second problem is going to take a little more time. Our servers in Colorado suffered a "denial of services" overload that crashed the whole system, taking the online timing and scoring with it. This is the same server that carries timing and scoring for supercross and it's never had a problem before. A lot of people working on not only finding out what happened and securing the system, but that doesn't change the lack of information that went out on Saturday, and I apologize for that as well.

What's most disappointing is that all of the riders and all of the teams, as well as the Dirt Diggers and the whole motocross industry that's involved in the series worked very hard to put on a great show, and it was a truly epic race. The fact that our most core fans couldn't see it online and then couldn't find the results is unacceptable, and we are going to do all we can to make sure it never happens again.

Again, I apologize and MX Sports takes full responsibility in allowing this to happen at such a critical moment -- the start of what promises to be a fantastic motocross season. I am really sorry we let everyone down with these problems.

DC
MX Sports
DC....DOS issues very often are hacker implemented . Can you confirm or deny this possibility? I wonder who would want the MX Sports web cast to crash at the 1st nat mx race? hmm....

Live and learn DC and get plan "B" locked and loaded for the rest of the nats.
shmoo
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shmoo 5/25/2010 1:40am
5/25/2010 1:40am
DoctorJD wrote:
I did my own color commentary. I was pretty good actually. Look, you get what you pay for. I'd be much more pissed had I paid...
I did my own color commentary.

I was pretty good actually.

Look, you get what you pay for. I'd be much more pissed had I paid good money for that.

Actually, I come from the old-school where you didn't know who won a race until Cycle News came out a few days later. Then, in the late 80's early 90's you could call these 900-numbers to get race results. Disappointing? Yes. But I have a hard time building-up any indignation over the fact that I had to watch a LIVE motocross event without sound.



The Rock wrote:
Well said.....my sentiments EXACTLY!
x2
Whitey
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Whitey 5/25/2010 2:35am
5/25/2010 2:35am
DC,

The LIVE feed to Australia for the second 450 Moto was perfect, now we just got to work on getting the 250 Moto LIVE too....
TMV
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TMV 5/25/2010 2:51am
5/25/2010 2:51am
Shenzi wrote:
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful...
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful. We had video but no sound. No shit, ain't that better than no video and no sound at all?! 2 years ago there was nothing at all, it's crazy what we get nowadays with all the pre and post shows and the live motos, how can people be so ungrateful and cry-babbies like that.

My buddies and I had great video feed all races long, just no sound. It was awesome for us to be able to watch racing, on a saturday afternoon while having drinks with the wives by the lake. Actually the lack of sound wasn't an issue with the women around Smile We watched the races, enjoyed it, knew exactly what was happening and went on to have a great saturday evening, happy to have been able to watch MX live.

Thanks for the efforts and for providing us with the chance to watch MX live and free. when it's free I don't really feel the right to bitch and moan like some spoiled pre-school children.
X 2

Thanks DC and really looking forward to seeing the 2 first motos againWink
Ddavis
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Ddavis 5/25/2010 3:18am
5/25/2010 3:18am
Shenzi wrote:
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful...
DC, Dude, so there were some technical issues, so things were not perfect but what the heck how can adults be so spoiled and so ungrateful. We had video but no sound. No shit, ain't that better than no video and no sound at all?! 2 years ago there was nothing at all, it's crazy what we get nowadays with all the pre and post shows and the live motos, how can people be so ungrateful and cry-babbies like that.

My buddies and I had great video feed all races long, just no sound. It was awesome for us to be able to watch racing, on a saturday afternoon while having drinks with the wives by the lake. Actually the lack of sound wasn't an issue with the women around Smile We watched the races, enjoyed it, knew exactly what was happening and went on to have a great saturday evening, happy to have been able to watch MX live.

Thanks for the efforts and for providing us with the chance to watch MX live and free. when it's free I don't really feel the right to bitch and moan like some spoiled pre-school children.
TMV wrote:
X 2

Thanks DC and really looking forward to seeing the 2 first motos againWink
Exactly!
rileymx
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rileymx 5/25/2010 6:12am
5/25/2010 6:12am Edited Date/Time 4/17/2016 11:05pm
even if DC is a mx man and has the guts to faceup the problems, which makes us fans all like him and find dificult to blame him for whatever.............the fact is that i expected that in america this technology things would be much more controled.......lots of things keep happening that looks really bad in an national sport organization, more so when it has world wide interest.....i cant forget the duck or die jump in GH...........
you cant blame only one person, but i guess you cant also forget everything just because someone tha you like keeps facing it and asking for apologies.......
so i get surprized by how can the americans take all this mistakes, even when they see better in other part in the world, and keep defending the organizations that cant be up to the task.......
DC
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DC 5/25/2010 6:47am
5/25/2010 6:47am
Riley, I didn't build the Glen Helen track, nor did I place the banner structure, but I did stop practice after three laps to make a change and prevent any harm to the riders. As for the internet, you said it best: I am an mx man, not a tech engineer. But I take responsibility for the mistakes of this series, and I fix them as fast as I can.

DC
MX Sports

chadwik74
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chadwik74 5/25/2010 7:32am
5/25/2010 7:32am
rileymx wrote:
even if DC is a mx man and has the guts to faceup the problems, which makes us fans all like him and find dificult to...
even if DC is a mx man and has the guts to faceup the problems, which makes us fans all like him and find dificult to blame him for whatever.............the fact is that i expected that in america this technology things would be much more controled.......lots of things keep happening that looks really bad in an national sport organization, more so when it has world wide interest.....i cant forget the duck or die jump in GH...........
you cant blame only one person, but i guess you cant also forget everything just because someone tha you like keeps facing it and asking for apologies.......
so i get surprized by how can the americans take all this mistakes, even when they see better in other part in the world, and keep defending the organizations that cant be up to the task.......
You sir...are a idiot! He never invented the sport, he's only trying to make it better for the fans! And I think they are doing a pretty damn good job.

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