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Agreed.
The Stark DTC model has seen too many hiccups in the US, although we don't see these stories coming from Europe but thatight just be because there's more American on this site.
For the price of a Varg I would want to pick it up and drive it home myself.
And send some free stuff with it like a complete gear kit, or at least Anton's magical axe.
😉
Is that worse than the people who hate them and have never even ridden one??
If You are referring to me as a Stark fanboy, I'm an electric powersports fanboy that literally sleeps 3 feet away from my mother who has dementia so that she doesn't forget she's unable to walk by herself and fall again. If not for the need for me to be so hands on with helping her, and my past list of injuries I would have a Varg.
Sunday , she was alone for not even 5 minutes while I was taking a shit and she fell, and I spent the day at the ER . broken collarbone and concern of brain bleed , so I've been happy that she has woken up each day. And is somehow more clear after the hit to her head.
I take care of her for all but 6 hours a day alone.
A good day for her is when she's able to operate a spoon and feed herself without making too much of a mess.
That's what keeping me from riding period. What is stopping you from trying one?
Glad he got his money back.
At this point I don't understand why people still order online and not from a local dealer.
There are multiple dealers around me that are selling them for $10999.00 Some in NH a state without sales tax.
I just don't like to see people pile on without at least considering that there could be some sort of legit reason. Not trying to say that Stark is even close to perfect, or that this case was handled well. If You see any of my posts outside of Stark related stuff, I often will post plausible reasons for somebody or a brand that is being trashed for what may be causing the problem . If I have some sort of experience I think may be somewhat relevant.
Can You imagine how much I would write about a Varg if I owned one and was able to ride it regularly? I have been posting and reading on a desktop with a triple monitor setup. I was on my phone the other day and Holy moly do my posts look long when viewing on a phone.
Sorry for the long mostly unrelated post .
https://starkfuture.com/store
Lots of dealers click to find the one closest to you
The Shop
Free shipping: VITALMX
DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
Luxon 4-Post Bar Mounts
$189.95 - $239.95
The fact you used that to make your point is absolutely shameful. As someone who's dealt with similar family matters, GTFO. Seriously.
That's a good question. Their delivery system sucks, unreliable estimates and some unacceptable issues like yours. Good to see you got your money back.
Some dealers don't apply any extra fees over the DTC price, plus at least you can sit on the bike and possibly schedule a demo ride, also no need to send any money before you get the bike.
You can see dealers stock directly from the Stark website: https://starkfuture.com/store
although you may find it easier to check inventory using either Motohunt or Cycletrader websites.
Hammertime Motorsports is indeed the closest Stark dealer from you, next is Zeigler Motorsports in Kalamazoo, MI, about 150 miles with another 6 bikes in inventory.
I agree they should have done something like that and I'm surprised they didn't.
At the very least they need to fix whatever hiccup caused them to think the bike was delivered. And have a faster way to rule out fraud if that was the worry on Starks end.
I know nobody seems to care why they didn't do that. I would like to know more of what caused the issue to go on for so long and not just guesses of why.
It hurts them to have funds and not deliver the bike more than the relatively small amount of money they get from the bike sale benefits them. Small to them, not the people buying the bikes. Even if there were 100 cases of that happening its still a drop in the bucket compared to the amount of money they have gotten from loans and investors. I've seen maybe 5 people post about delays like that, mostly earlier on. The bad publicity hurts them way more. Anton built up a large online parts and gear shop and understands customer service. So I find it hard to believe its intentional by design. And as somebody who sells stuff online I would be interested in the why behind these cases.
Knowing the why, could also help potential customers avoid purchasing if they were at a higher risk for an issue for whatever reason.
Sorry to interrupt the hate and trash Stark fest.
Question is how much cheaper is it to order direct versus buying at a dealer?
No tax or set up the only difference?
Credit card high interest or dealer financing?
If you title it the state is going to hit you with tax either way
Just explaining the real life reason. Not anything more or less. Guess I'm just a horrible person for being to open about life.
Its just that simple. I can not afford to not be able to help her. She helped me through all my injuries and its my time to do the same.
The point being that I love Moto, but love my mother more than anything. I'm not comfortable with the risk of regular riding one or really anything right now. The Varg being the only bike I've enjoyed riding as much as I did, more fun than I have had on any bike in a very longtime. And the only one that I was willing to take that risk, for a short test ride since she has relied on me. . So I read about and research electric MX bikes to somewhat satisfy that want. I am not mad that I am caring for her, I'm thrilled I'm able to . Its not an excuse , I'm not blaming her, its just that I made the discission because of my past injuries and the risk of being injured and unable to help her. Sorry if You read into it in a way I never considered.
Sorry to disappoint You. Should I have made up a reason for not owning one?
You're absolutely doing the right thing, and I commend you for that. Period. No doubt.
Just not a way to make a point about an electric motorcycle/manufacturer opinion, but that's just MY opinion.
Blessing in disguise? You sent $12.5k, but can't you get them for $10k now?
I'm not using it as a point or excuse . Just explaining a choice I made. Its not as simple as just not having a Varg, and I felt like making it clear why.
It is one of many sacrifices I'm making, as I'm sure You know if You have done anything similar.
My past history of injuries factors into why just as much. If not for my past history of getting hurt on an MX bike so often, I may not have as much of a concern about being injured. I have an EMTB that I got before my mom broke her hip. Planning on riding and getting into shape and if I avoided injury on the MTB for a year or so, I was going to get a Varg , convert my RMZ450 or buy similar electric bike depending on what was available.
But after her hip that changed. I was a pretty good MTB rider at one point and figured that risk of injury was low enough to risk back then. I've been helping her for 4 or so years now. With the last year becoming more and more hands on with her needing more.
Do a lot of people title MX bikes? most racers just have the certificate of origin don't they? I have never tried to title any of my MX bikes, in MA it is only possible for vehicles used on the streets .
I know lots of racers who buy bikes in NH to avoid sales tax. Some states do have laws on the books that require You to voluntarily send them the appropriate amount of sales tax if You buy something out of state, in a state without sales tax . No matter what it is. I imagine that's difficult to enforce and most people don't even know its a law that I have told about it.
Been watching this thread with interest as I like electric bikes and Starks. Thought I'd share my timeline on my Enduro (Stark EX) order:
Quick summary: Stark sent me weekly updates, missed their delivery date by about a month or so. Local dealer didn't have any more information about delivery until bike was about one week from delivery. Bike was ready to pickup two days ago but I was out of town.
Stark support has always been great, but they could do a better job of predicting their delivery timeline. Seems like the hold up is receiving the order from the trans-Atlantic boat shipping and getting through customs. Can't be an easy thing to predict but probably better to predict a longer time frame and surprise customers with an earlier delivery vs a late delivery surprise.
For a new-ish company, I would give them a B on delivery process. I've had friends order Ford Super Dutys and they get zero information until truck shows up at the dealer. This is from a company that's been building vehicles for a century.
Details:
Order Date : 01/23/2025; paid in full
Estimated Delivery Date at initial order : 03/21/2025 (going from memory)
Email Update : 02/05/2025
Stark is in production; gives "serial number" but not VIN; Estimated delivery date 04/10/2025
Email Update : 03/07/205
Your Stark is packed. Estimated delivery date 04/15/2025
Email Updates: 03/14, 03/21
Estimated delivery date 04/15/2025
Email Updates: 03/28, 04/04, 04/11
Estimated delivery date 04/18/2025
I call local dealer who it's getting deliverd to on 04/25; they do not know
04/26 - email Stark support; They inform me deliver date has been updated to 06/02/2025
05/06/2025 - receive phone call from Ehlo (the delivery company that Stark uses; said it will be delivered in next week or so)
~05/14/2025 - call dealer; they can see tracking number for Stark and it's about 500 miles away with ETA in a few days
05/20/2025 - dealer calls me and says Stark is ready to pickup
Is there lots of opinions flying? Sure, but the OP also had loads of “real world information” (in your words) with a completely unacceptable customer experience at the end of the day.
All companies have problems, it happens. What matters to show how good of a corporation they are is how they resolve the issue and take care of the customer. For OP, they completely dropped the ball in that sense, like beyond the degree of “ya that’s bad” and into the territory of “completely unacceptable”
Pit Row
Awesome ! Glad to hear the good news.
Hey Muddy, sounds like you should put that glass down and have some rest. The guy shared his story, that's all.
Cleanup on aisle 5 - Drunk posting level exceeding forum limit of 1M PPM per fargin' icehole poster.
Timestamps = drunk-o-clock.
This showed up my YouTube feed this morning. Looks like the delays were caused by dealing with many different countries/states for road legal vehicles. I deal with only one state with my business. I can't imagine dealing with government entities from many countries and states...
https://youtu.be/CJQ86ZZgi5E?si=IhvuAV8pwuFlma_4
Awesome! 👍
There are alot of people in Canada still waiting for there Varg to show up - 2 years and on going.
At this point, why don't they just buy from a local dealer?
I took a minute to search for Stark dealers in CA, and clicked on 2 of them. One more east coast and one more on the west. They both have multiple Varg's ( one has 2 the other has 4 available) in stock according to their websites. And are pretty close to the same prices I see around me after You convert. If they have only put the $100 down, they would still save money and be able to have the bike. Just might not be exact same specs.
Okay. Posts like this spread fear, uncertainty, and doubt, especially when there's no context or alternative perspective. That kind of FUD can create real problems if the claims aren’t accurate or are shared too soon. In this case, the issue was that the customer didn’t want to wait. On top of that, people sometimes order from fraudulent websites and then blame the actual company, which ends up hurting both the business and current bike owners if sales take a hit. We have to be careful when airing stuff out so hopefully we get help but don't cause panic.
Post a reply to: Huge Stark Issue/ Refunded