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Unreliable Package Supply
They've been terrible for years
Always avoid if you care about your stuff.
UPS is fucked up even after the contract is settled. Has nothing to do with their union. It has more to do with the sketchy people they hire, the grunt labor. My son worked there for a very short time about 15 years ago. He said there were a lot of ex-cons UPS hires to help them get back to a normal life (of thievery I guess). He said packages get thrown unless marked for special handling and then some still get thrown. He didn't last long. I use USPS as much as I can.
That had happen to me but was lucky the last scan was it just showed up In my town at a depot, didn’t say which one so I just drove around and asked when I got to the biggest depot in our town he said everything coming into our town goes through this depot then sorted out to smaller ones in town for delivery . So he put my tracking number in his computer and he can see more then it showed me when tracking, it showed him it was there but never left . He went out back 20 mins later found it . By the name written in marker by the guy that shipped it out. not the shipping label it was torn off . I was so dam worried when it happen it was for a bike I was restoring one off factory 2002 husky parts and was a couple grand in the box I could never find again even if I had the money. I knew it was in my town and said I’m going drive around to every depot tell I find it no way one I’m losing this. I did call befor looking for it in town and said this happens all time and if not found in 2 weeks they will send check out for insurance, that’s when I said no way I need find this lol
According to them and their investigation it would not have mattered when I called, they "couldn't" locate it a few days after and the tracking had it in the warehouse in GA. Don't see where a few days would have changed anything. It didn't show up to the lost parcel depot until December, three months later.
Again the label was clearly visible under a layer of plastic and taped heavily. It didn't "come off," just like the the container had to be opened, someone had to remove the label it didn't "fall off...."
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Nothing to do with the Union? Do tell.
The contract(agreed to by all parties) is how and who gets hired.
Felons at every job? Hardly. But you see lot's of nose-ring tatted........your comments are hardly fair.
UPS/Fed-Ex/Amazon/Post Office all hire from the same pool. Low wage/low skill labor pays about the same....shovel to pkg.
Your postal pkg was likely carried by UPS.....
Most damages(as I've seen it) are caused by poor packaging. Your pkg will most likely get there on time and intact.
A few years ago I shipped 2 complete suspensions to a tuner. They did their work and shipped em back...all in one big box (it was a bicycle box that I cut down and carefully packed). I don't usually track stuff as its on its way, and this was no different. Delivery day arrived and at 11PM I was like...hey! wheres my package? Looked around outside and nothin (I live in the country...porch thefts rare (knock on wood).
Got online, last scan was into a distribution center in Portland a few days prior. Oh ohhh! So I immediately, called UPS...they said, well, its not the next day yet so its not lost. I was like, com'on, it ain't showing at this hour...she agreed and started the process.
I called suspension shop first thing in AM...they got right on it, but I didn't hear from them till early afternoon. Package was found, it was apparently going back and forth across Denver from one distribution center to another in a truck. I got it late that afternoon. Whew! It was insured, but who wants that hassle?
Mystery to me was, how did it never get scanned out of Portland and get all the way to Denver with no scans? The label was fine...
The fact that the scans showed it never leaving Portland had me strongly suspecting theft by some guys who knew who my suspension company was...and it was an extra big box...so my imagination had the 'theives' thinking, potential big score.
Suspension company owner said he has tried all options and all the carriers have similar problems.
I do use FedEx these days tho.
UPS lost my 77 Mako 250 engine took about a month but they did find it. There is a place in Salt Lake City. Were lost packages go.try to find that number and call them
The 15 days would not have mattered, but if the insurance policy states you have 60 days to file a claim and you did not, it's no longer their problem.
I imagine there are endless things that can go wrong. Anybody who owns and or runs a business knows how difficult it can be to keep things ontrack. I think of all of the crazy, things that have happened to me that I can not believe happened. I had the road closed down in front of my shop for a plane crash. Delays caused after the marathon bombing when the body of one of the bombers was at the local funeral home , again closing down the area. And the time I took an exit to get fuel on the way to the Budds Creek national and ended up in the parking lot of the NSA and followed by security and helicopters as well as photos and texts being deleted from my phone of the SUV's and helicopter.
I know a truck driver who took the company big rig to local MX races , or on an out of the way cruise to check out a National track they were passing by , but was a few hours out of the way. A driver doing cross country stuff that quit and left the truck and contents at a hotel or on the side of the road. And So many issues on one road trip back from Florida.
I guess I should be more surprised that packages ever show up on time at all. But then again , I have had so many amazing customers who are or were UPS,Fedex or USPS workers too. And have had so many amazing local Fedex,UPS and USPS drivers or personal that have gone above and beyond what they needed to do. I can understand wanting to eliminate the variable that people can cause. But I think that the reward of what the good people do is worth the relatively few issues that the less great people contribute to. I think overall the great people make those companies run smoother and have less issues than if you eliminated people from the process. If everything keeps getting automated , what will people do for work?
I always make sure to cover or remove any barcodes or any address other than the one its going to if I am reusing a box. and I always double tape every seam. I'm glad that a few people involved in the process have replied with some ways to help limit shipping issues.
Who do you think runs UPS? It certainly isn't "grunt labor".
Our current CEO is from Home Depot.....champ. So, when you go into a f'd Home Depot and wonder how they ever make any money....
"Grunt labor" does what it is told to do....nothing more or less....it's been that way for 100 years(at UPS). UPS Mgt. wants it that way.
You've smeared labor.......most folks who can't cut it(in life).....don't last long and "work there a very short time....". Many of them a long time ago...
And Champ......tell us more of what you know....about the inner workings of UPS.
Ups lost my engine for 9 months, they found it in there warehouse. Ups is a weak shadow of its former self. 1 of the largest minority hiring co.s in America. To get tax credits from the gov. They really don’t care how bad there co is now, there a joke. Just b4 Xmas 1 of there drivers pulling a 53 had the trk hanging of the high bridge on i90 going into Chicago. The trl was also blocking lanes stuck in the middle. Captain of the st police- many yrs of exp said he never saw anything like it. This is Chicago it’s the biggest trucking hub with the fastest pace with a lot of wrecks. The driver ejected from the cad and hit the water 200+ ft below and lived. Extremely rare to ever see a ups trk driver that is not a total idiot clueless dangerous fool. In the ne there’s a few good ones. Ups uses outside 3rd party carriers also, also shady 3rd world co.s drivers that don’t know English or American #,s. Plus a Div of ic,s for long haul, they pay them nothing usually a team running 24hrs a day. Ups co drivers as soon as I see 1 2,3 mi ahead I,m prepared to hv them lane change without looking ,etc just like any other trk on the rd now. I never pass a trk without having a out, wide shoulder etc . Because they don’t spot there mirror to see if the lane is clear of traffic b4 a lane change. Ups like all large co.s thinks a computer program can run the co. Sunday night the system does a reboot very limited production at that time. The system reboots is active . And your package was lost in the system. I was in 3 unions at the biggest pipeline co in America but paid scab wages. Ups doesn’t pay or hv retirement pension in most areas in the country. If you where ever in a warehouse you would b blown away that any package could ever make its destination. Don’t forget about the other forms of transportation ups uses. Bnsf hot trains from the Ogden ave rail yard in Chicago going to Cal. All other trains hv to get on a spur rail because there the priority. Much higher cost if you want a container on that train. Basically ups is out of control going after tax credit minority hires from all levels of management. The industry as a whole look at the long haul hvy lifters of the co.s as the people to screw ovr and pay nothing. Ever see the inside of a LTL trl a high stack of trk batteries with improper shrink wrap with batteries falling out onto your engine of forks. Or hazmat leaking in the trl to destroy your parts. Always risky to ship anything I would use Old Dominion.
I've shipped parcels with pretty much all of the shipping companies. None are perfect, but UPS is about the best. There are pockets of concern with all the companies, but in general, UPS is the most consistent. We had about 97% on-time shipping with them. They move about 12 M packages a day. At those numbers, there are 360,000 packages with delays or issues on any given day. FedEx was close at about 95%, then there was a good fall off to USPS, DHL, and OnTrac.
If you ship expensive, tough-to-replace items, insure the heck out of them. Then track the heck out of them, and be relentless with follow up. Your only other option is a road trip, because checked luggage on a flight isn't guaranteed either.
Ups tracking system is a ridiculous joke. I hv 9 tracking app,s on my phone . Some don’t work very well. I text the broker with updates. I do a lot of loads that where lost in the system and r late b4 I pu them up. So the pressure is on everyday 7 days a week. I may talk to a female broker on a weekend on ld info. While she’s telling her daughter to stop chasing the dog in the house. Every day is unique. The north east ups still has Some Great drivers because it’s the most demanding conditions of the country. Package delivery drivers hustle but there only a small part of the shipping process.
You guys should be using a LTL freight company for bigger items like engines they will be a few bucks more but so worth it in the end. Also throw an air tag in with it. We’ve used Estes and YRC many times and have been super happy.
Fuck 12
Back at ya.
Wow.
The vast majority of crashes I see on the roads are anyone but UPS.....being we are one of the safest.
Most I see are independents who seemingly have a 6th grade education....based on "THERE" grammar...
Tell us more about the inner workings of UPS. I worked there 40 years.
1 reason packages r lost & late is your minority- lowest skill level of the industry. Are taking 5 hr naps hiding in a Chicago rail yard or anywhere you can park like the Burger King on pilulaski ave. Everyone earth knows ups r the biggest bums on earth. Me trained by Captain Jack the head of the dot at the largest pipeline co in America.
Pit Row
Wow this phone sucks. Pulaski ave. Unloading , text and many phones in snow storm in ny. No time to chitchat
Tug hill ny bring your snowmobile 125
Check out a company called MNX. I work in the health industry and they are often used for their white glove level of service.
WOW! A lot of horror stories! Now having big second thoughts on sending my suspension from Texas to Racetech in cali!
Ups is garbage
Always put a return address and phone number inside the box preferably zip tied to the parts. Sometimes the belt jams and packages get smashed and a bunch of things are loose on the belt.
Drop an Airtag in the goods. Track it yourself.. Works great on luggage as well.
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