Posts
2265
Joined
4/1/2008
Location
USA
Edited Date/Time
11/21/2021 7:54pm
Been trying to get a Dr. D muffler repack pillow kit from them for about 2 month - they don't answer their phone or reply to emails
I tried to buy the "Pillow kit" from motosport and ended up with a bag of loose fiberglass packing (not what was in my muffler)
I can't even get them to respond with a part number I can use at a different distributor
I would think twice before I purchase anything from this company
I tried to buy the "Pillow kit" from motosport and ended up with a bag of loose fiberglass packing (not what was in my muffler)
I can't even get them to respond with a part number I can use at a different distributor
I would think twice before I purchase anything from this company
Business is simple. Dubach needs to simply communicate.... )
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Owning a business is fucking hard. Pre-covid. Throw in the shit show that the last 20 months has been, and a lot of us are ready to throw in the towel. According to that screenshot posted, sounds like they’re on the verge of working some of this stuff out. Sit tight, be patient, and support a business that’s build a pretty flawless reputation once he gets back on track. Or admonish the legend’s good name because you can’t get your preferred muffler packing.
CLEARLY Dr D could simply communicate better.
Running a business might be hard, but communication is simple.
I’ll admit, my original reply was a little hostile. But c’mon man. “ I would think twice before I purchase anything from this company” on arguably the largest moto site in the world. This is Dubach’s livelihood. He didn’t answer some dude’s email about a bag of muffler packing and you’re gonna blow him out like that? A “man I haven’t heard shit back from Dubach for a couple months. Anybody know what’s up? And no worries, it’s 2021 and I was able to easily source the product I was trying to get” wouldn’t have been the worst way to go.
Pit Row
I have a contractor I'm dealing with that does the exact same stuff... and guess what.. .he's broke! What a shocker. Wonder why....
Oh well....
In the mean time I tried to purchase their product from motosport.com.
The muffler on my bike had what Dubach racing calls a pillow kit Here is youtube link so you can see https://www.youtube.com/watch?v=nRCTyKxYytY
What I received was a bag with at least 60 yards of 1/2 diameter fiberglass rope. to the genius who said just use packing - How much of this should I "pack" into the muffler? What will this do to performance? Finally, why should I go outside my level of expertise when Dubach racing posts a how to video on YOutube and show's me the packing materials I should be using
The old saying about opinions and A-holes sure applies to this.
Again, I waited over 2 months to voice my complaint. yep I'm a impatient bastard for sure
https://www.motosport.com/dr-d-muffler-packing-kit
This shows how bad dubach racing has become - this web site shows a picture of both packing and pillow kit for same item. The bullet point descriptions clearly call it a pillow kit. I ordered it and got a bag of fiberglass rope . . .
IF I could have gotten the part number from dubach racing I would not be sitting home today wasting time on the internet, I would be out riding dirt bikes with my son.
reading comprehension issues abound - I stated this in my original post but I guess it didn't click in your brain
What showed us was a black front fender and a blue rear. Not what was in the picture. We inquired to the seller what was going on and they asked what did we order? We ordered the kit in the picture! With the description.... that matched the picture.
This stuff is everywhere. People are not in general getting smarter.... Sadly.
Not for nothing, I hope you’re able to get out with junior sooner rather than later.
Border state issue they never out grew was my conclusion
Having said all that, I can see you have pretty much perfected talking out both sides of your mouth at the same time.
If you still need me to show you what I mean, read your first post in this thread, then read your second reply - They contradict each other
Enjoy
I'm done with this thread - made my point and reasonable people can agree to disagree.
Post a reply to: Did Dubach racing go out of business?