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This guide is designed to assist our fans by presenting information about Oakland Athletics / Oakland Coliseum offerings and accommodations. The information is presented in alphabetical order for your ease of use.
Animals:
The only animals allowed in the stadium are certified service animals. Service animals in training will not be permitted to enter the stadium unless they are authorized by the VP of Stadium Operations.
Green parrots, whether trained or untrained, are not considered service animals.
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Ok i guess somebody will now call me a &&@$.
Rules are rules, but there are always exceptions to the rules and the gate keeper is not the one to negotiate with.
I bet he had to have gotten in since he stopped responding.
Respectfully to the op......you tried everything? Everything except relying on your friends inside the building.
This thread would not exist if the gate person would have called his/her manager and they made an exception and let the little boy and his dad back in.
There are always exceptions and exclusions to rules and an exception should have been made.
Pit Row
you don't want the oakland staff making those discretionary decisions.
I worked customer service for 5 years while in college, and one thing I had to learn from my manager was to put my ego away and keep my eye on the goal of keeping customers happy. I wanted to fight every customer on every demand they made, because a lot of time it was their own "fault", so to speak. That attitude didn't last long, nor should it have. This is fan driven Supercross racing, not some strict bureaucratic process. A simple refresher on the posted signs accompanied with a pass back into the stadium would have gone a lot further than telling the guy to hit the road.
BTW, as a father of two boys under 10, I would never take a 3 year old to a SX. My hat is off to the OP for giving it a shot and I hope your son is bananas about MX. Mine would have loved the first 30 mins, the rest of the time would have had me miserable with them telling me they are bored. About 7 years old they start to get to the age of being able to sit through an enjoy something like that.
Post a reply to: Oakland disappointment