2015 crf450r Honda frame "goodwill" :(

davis224
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davis224 10/12/2016 10:25am
10/12/2016 10:25am
Brad460 wrote:
Remember the dealer is an independent business and they don't work for free....I spent some years working in warranty and often reimbursed parts only..no labor. But...
Remember the dealer is an independent business and they don't work for free....I spent some years working in warranty and often reimbursed parts only..no labor. But the labor needed to be performed by a "dealer" for many obvious reasons. If customers really pushed hard we would cover some labor...

For sure $700 is a lot of money to have to pay someone to swap over the frame, but likely what it cost the dealer.

I would ask the dealer to consider a discount on the labor as a good-will..
Ryno23 wrote:
Brad, that is exactly the truth. There is a "cost" to labor as well. A dealer can discount that labor rate to make it more fair...
Brad, that is exactly the truth. There is a "cost" to labor as well. A dealer can discount that labor rate to make it more fair for a customer as well.

And there is no way it cost the dealership $700 to do. Think of it this way, a tech making lets say $25hr lets figure his cost of labor is actually about $30 an hour. So at $700 that is 20+ hours of labor??? Ummm.... either they are paying this dude WAY too much or he is REALLY milking the clock on this one. Just saying...
The shop's labor rate is probably $75-$90 an hour, let's say the tech gets $25/hr flat rate. The extra $50/hr goes toward all non flat rate employee's pay, shop supplies, bills, etc. So the hourly mechanics, lot boys, service writer, service manager, all have to come out of the labor rate minus the mechanics cut. It probably pays somewhere in the neighborhood of 7 hours, I'd imagine.
davis224
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davis224 10/12/2016 10:32am
10/12/2016 10:32am
But at 75 hours, I'm surprised they paid for the frame. Sucks that it cracked, but they aren't guaranteed for life parts. I'd ask the shop nicely if they can discount the labor, like mentioned already.
kiwifan
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kiwifan 10/12/2016 11:46am
10/12/2016 11:46am
mmmbrap41 wrote:
Dude I was nice kinda the whole 10 yards... been there a few times so I am a returning customer
KTMShane699 wrote:
Been there a few times meaning you stop in occasionally when you need something in a pinch and order everything else online? Or returning as in...
Been there a few times meaning you stop in occasionally when you need something in a pinch and order everything else online? Or returning as in you're always there buying your stuff and the guys that work there know you when you walk in?

Returning and regular are two different things. It seems small, but the dealer is asking for goodwill for you. They are going out of your way. They may push a little harder if you're a regular and a good customer. If you're a customer who just stops in for oil when you run out, don't be surprised when you get standard answers.

I don't know the situation you're in, but it sounds like the dealer and Honda have been reasonable.
mmmbrap41 wrote:
Oem parts and small items, the dealership is way to far to just stop in 1 hour drive and they have fixed 4 wheelers and stuff...
Oem parts and small items, the dealership is way to far to just stop in 1 hour drive and they have fixed 4 wheelers and stuff before. THIS HAS NOTHING TO DO WITH THE DEALERSHIP, they are in business to make money. This has to do with Honda paying for there mistake
Sorry buddy but it sounds to me (as many other have said here) that the Honda has actually been very good in getting you a free frame. If anything I would actually swap over the stuff myself, but thats just me. I had a '15 CRF but (luckily? I was never aware of any issues with the welds tbh) never had a weld problem...
ktm212
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ktm212 10/12/2016 12:04pm
10/12/2016 12:04pm
mmmbrap41 wrote:
Oem parts and small items, the dealership is way to far to just stop in 1 hour drive and they have fixed 4 wheelers and stuff...
Oem parts and small items, the dealership is way to far to just stop in 1 hour drive and they have fixed 4 wheelers and stuff before. THIS HAS NOTHING TO DO WITH THE DEALERSHIP, they are in business to make money. This has to do with Honda paying for there mistake
Unfortunately it has everything to do with the dealership, they're the ones putting the work in with the service department, their parts department to get you the parts, mechanics to swap the parts, to be in business. Again, 75 hours on the bike, you should be thankful you got what you did. Honda and the dealership is handling this correctly whether you like it or not. its costing you 700 instead of 2500.

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inthebadboycorner 10/12/2016 12:16pm
10/12/2016 12:16pm
newmann wrote:
My 1978 Yamaha YZ80 shit the bed in grand fashion when the frame developed 13 cracks...my lucky number. The damn engine nearly fell out the bottom...
My 1978 Yamaha YZ80 shit the bed in grand fashion when the frame developed 13 cracks...my lucky number. The damn engine nearly fell out the bottom of the frame! Yamaha provided a new frame and labor to weld in a mfg. provided gusset kit but I had to pay the $90.00 labor to swap everything over on a bike that cost $572.00 out the door. So, your 700 bucks doesn't seem too out of line...Sick

Make sure to get the gusset kit! It, by the way didn't help as that frame promptly started falling apart and my parents sold my bike. Big FU to Yamaha for that, they ruined my childhood and owe me reparations. I'll take a new YZ125 please!Laughing

http://www.ebay.com/itm/NOS-Yamaha-YZ80E-YZ80-Frame-Gusset-Lit-OEM-2J5-…



Sad to say but I'll probably buy that gusset kit to go with a 78 YZ80 I recently purchased from a friend in Colorado. Going to recapture my youth and get that factory ride I was destined for.

Newmann,

The gusset kit you have there differed from mine supplied in Australia,
That large plate was not supplied, i think it was supplied a smaller plate 1/10th the size.

The next year i purchased a YZ125 F, that also developed a frame issue when the tube around the monoshock creased.
This time they supplied a new frame.
mmmbrap41
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mmmbrap41 10/12/2016 3:42pm
10/12/2016 3:42pm
aedwards07 wrote:
If you search on here I posted the exact same thing happen on the exact same bike. Then I got a call from American Honda. He...
If you search on here I posted the exact same thing happen on the exact same bike. Then I got a call from American Honda. He basically told me to take it wherever I wanted dealer wise. 2 weeks later i had s brand new frame. Honestly they couldn't of handled it any better. Moral of the story is I would post pictures and some way to get ahold of you as certain people do read the boards apparently.
Evo "Jermey" and I were talking about you. He said about me doing this. You did my graphics
mmmbrap41
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mmmbrap41 10/12/2016 3:53pm
10/12/2016 3:53pm
aedwards07 wrote:
If you search on here I posted the exact same thing happen on the exact same bike. Then I got a call from American Honda. He...
If you search on here I posted the exact same thing happen on the exact same bike. Then I got a call from American Honda. He basically told me to take it wherever I wanted dealer wise. 2 weeks later i had s brand new frame. Honestly they couldn't of handled it any better. Moral of the story is I would post pictures and some way to get ahold of you as certain people do read the boards apparently.
Evo "Jermey" and I were talking about you. He said about me doing this. You did my graphics. Mine cracked at the same place
aedwards07
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aedwards07 10/12/2016 4:39pm
10/12/2016 4:39pm
mmmbrap41 wrote:
Evo "Jermey" and I were talking about you. He said about me doing this. You did my graphics. Mine cracked at the same place
I would. I can't complain about how Honda handled the situation. I hope your happy with the graphics!
zookie
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zookie 10/12/2016 4:53pm
10/12/2016 4:53pm
~$700 seems crazy to swap a frame. I hope that tech is flat rate and not a doofus..he will make bank on that. A frame swap on a modern MX bike should take no more than 2 hours. Take off the front end as an assembly brake/wheel/forks/clamps/front fender, take off the shock/swingarm/rear wheel/brake/linkage as an assembly, subframe with airbox/pipe/fender, put frame with engine/electronics/tank next to the new frame and swap everything over and rebuild. I've seen it done in half an hour with 3 experienced guys.
Uncle Tony
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Uncle Tony 10/12/2016 5:22pm
10/12/2016 5:22pm
I'm a tech at a Honda shop and ran this by my boss, he said yes Honda will good will the frame but not the labor as dirt bikes are sold with no warranty, when I asked about labor he said it's not very likely Honda would pay, he would if you were a good customer help out with labor (our rate is $120.00 per hour) and not beat you up, $700.00 does seem excessive and no way in hell would he put 3 techs on that job
vetmxr
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vetmxr 10/12/2016 5:33pm
10/12/2016 5:33pm
If I had a local dealership around here offer to do that, I would insist that I do the labor myself as I've found that most of the mechanics involved in bike setup are not that good at what they do......even if they did the work for free I'd have to tear that machine back down and make sure that it is reassembled correctly before I put my ass on it and assume parts aren't going to fall off. Thats just me.....I've seen alot of messed up stuff come back from dealerships after paying 100 per hour for an expert to fix it for me. Just sayin.
Skuzzy29
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Skuzzy29 10/12/2016 6:52pm
10/12/2016 6:52pm
So to sum up this thread: You were going to spend a lot of money buying TWO brand new 17's, but now you're not because $700 is too much money to spend replacing a frame that you got for free...even though there's no warranty guaranteeing you a free frame in the first place!
lostboy819 10/12/2016 9:19pm
10/12/2016 9:19pm Edited Date/Time 10/12/2016 9:20pm
Skuzzy29 wrote:
So to sum up this thread: You were going to spend a lot of money buying TWO brand new 17's, but now you're not because $700...
So to sum up this thread: You were going to spend a lot of money buying TWO brand new 17's, but now you're not because $700 is too much money to spend replacing a frame that you got for free...even though there's no warranty guaranteeing you a free frame in the first place!
Funny how that is.Laughing I dont know how Honda can possibly survive with out that whiny little twit not buying two new bikes,not that he really was anyway. Pinch I hope they dont give him a new frame now either.
KICKERMAN360 10/13/2016 2:50am
10/13/2016 2:50am
Well you can probably get the bike back if you sign a waiver so you can't sue them if the bike has other issues. Like others have said, getting someone to grind back the weld and fix it was the cheapest solution. But $700 for a fitted new frame is pretty neat. Dirt bikes were never meant to be cheap!
edgo897
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edgo897 10/13/2016 3:40am
10/13/2016 3:40am
Why can't you strip your bike down to just the frame and motor are carry that in to be swapped?
GeorgiePorgie 10/13/2016 4:53am
10/13/2016 4:53am
Alright. Look at it this way. You're getting a brand new frame. So basically that 75 hour slut you been riding just got upgraded to a fresh 0 hour slut.

Now do all the chassis bearings, and rebuild the motor ground up, new cables and grips and you got a brand new bike. And you didn't spend $9,899 plus freight tax title and setup.
holeshot100
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holeshot100 10/13/2016 6:00am
10/13/2016 6:00am
75 hours on a Honda 450....better get ready for them to warranty the crank/rod also.

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