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zookie Added a reply to When did customer service plummet?

1 day ago
Well, customer service sucks because of enshittification and because customers expect people to do things yesterday. PE is huge fans of enshittification. It has nothing to do with DEI and your original comment was insanely dumb so I’m just taking time to point out how dumb your comment was. Carry on!

zookie Added a reply to When did customer service plummet?

1 day ago
Okay I’ll bite, show me your data and evidence! Let’s see the smoking gun of 1) that PE is all DEI 2) that companies in question have bad service and finally 3) that DEI is the reason for that bad service. I’ll wait patiently for you to connect the dots for me!

zookie Added a reply to When did customer service plummet?

1 day ago
Wut? That’s the dumbest thing I’ve read recently. PE exists to extract value. That’s the purpose of it. DEI isn’t even remotely close, whether you agree with it or now, and I bet not a single motocross company has any sort of DEI police of any kind.

zookie Added a reply to When did customer service plummet?

1 day ago
As someone who has a business that has to do customer service, a huge part of the issue is customers. They have zero patience. Want things yesterday. Blah blah. It’s brutal to give folks service and customers have gotten worse in the last few years.

Mucktub Liked a reply to forum topic Achilles injuries in the past

5/7/2023 7:48pm
I completely severed mine around 15 years ago, I was 6 months off the bike and 12 month off playing football⚽. To a top class athlete like ET with the best and most upto date medical tech available I don't think it's as bad as many of the vital medical experts are claiming. There's some fucking drama queens around here.
This forum topic has 34 replies.
lol at the amount of speculation here from people who have clearly not torn an achilles. I tore mine twice in one year. first time was torn riding. Balls of feet. Came up short. pop!!! Horrible pain. I rode the rest of the day. It was my brake foot so I could function using my heel. First time no surgery...

zookie Added a reply to Safe way to clean this??

10/10/2020 10:15am
Safe to say I powerwash the dogshit out of my bikes too. I LOL'd at this pretty hard. As long as it isn't on pencil-point-blow-holes-in-things setting all is fine.

reded Liked a reply to forum topic Safe way to clean this??

10/10/2020 10:13am
Same, I power wash the dogshit out of my stuff but take care around chains, bearing seals and radiators.
This forum topic has 24 replies.

zookie Added a reply to Safe way to clean this??

10/10/2020 10:13am
Power wash, then spray mr. clean. Have a beer while you wait a lil then power wash again. Use an air gun to blast it dry. Cleaned bikes like that for 2 decades with no issues whatsoever. I tear bikes down at least 1x yearly to clean/grease everything.

zookie Added a reply to Seattle Supercross - Cancelled per the Governor

3/12/2020 9:05am
And that’s exactly why it’s important to cancel events, voluntarily isolate yourself, etc. gotta slow the outbreak so the healthcare system doesn’t get overwhelmed with patients who are compromised before the virus hits them.

zookie Added a reply to Seattle Supercross - Cancelled per the Governor

3/12/2020 8:39am
Posted this in another thread. Read the link. Great info on why its good to be cautious. No need for hysteria, but caution is very warranted. A good read for all the armchair epidemiologists and public health experts here: https://medium.com/@tomaspueyo/coronavirus-act-today-or-people-will-die… TL;DR isolation is critical to keep key resources from being Overwhelmed if this thing explodes like it has in other...
A good read for all the armchair epidemiologists and public health experts here: https://medium.com/@tomaspueyo/coronavirus-act-today-or-people-will-die… TL;DR isolation is critical to keep key resources from being Overwhelmed if this thing explodes like it has in other countries and to keep vulnerable population as safe as possible. Isolation is the short term equivalent of pack immunity or widespread use of vaccines. This is...

MDana87 Liked a reply to forum topic Custom and One-Off Parts

6/20/2019 5:03pm
From my exposure to Vital worthwhile threads are quite few and far between. This is a great thread. There is a lot of good info here, especially for engineer/entrepreneur types amongst us. Thanks for sharing!
This forum topic has 41 replies.

Luxon MX Liked a reply to forum topic Custom and One-Off Parts

6/20/2019 5:03pm
Years ago I went through the exercise of answering that question. Does it make sense to outsource everything at a higher cost to save money on machinery and time spent making everything, or does it make sense to do this all in-house with huge initial costs but at much higher margins? I quoted out some clamps and pricing came back pretty high, even at high quantities, so my margins would be pretty low, particularly for the investment in inventory. And I looked at what my ROI was on equipment vs paying these higher costs to outsource. Turns out it didn't...
This forum topic has 41 replies.

zookie Added a reply to Custom and One-Off Parts

6/20/2019 10:52am
I used to be very much in the camp of "overall it is cheaper to do it all in-house" (which is why I used to design/machine all my own parts and fixtures for prototypes). It got to the point, however, where the opportunity cost was high as it was pulling me away from brain cycles spent on R&D, testing, etc...

zookie Added a reply to Custom and One-Off Parts

6/18/2019 3:18pm
Awesome part and GREAT post! As an engineer who has worked in R&D for many years and runs a CNC mill, it is almost always cheaper on a time/material basis for me to send things out, even one-offs. Did you ever get this part quoted by a prototype shop? We often send part overseas, not because it is cheap (it...

Luxon MX Liked a forum topic Custom and One-Off Parts

6/18/2019 3:15pm
Have you ever asked a company for a custom part or a part that they don't already offer for sale? We occasionally get customers asking for things like this, and when I get back to them they're usually shocked at the cost. I wrote up a blog post over the weekend about what it takes to design and manufacture a new part, and why the process is so time consuming and expensive. I used one of our newest products as it started in this exact scenario - our one-piece integrated handguard and steering damper mount top bar clamp. Check it...
This forum topic has 41 replies.