Posts
1232
Joined
9/26/2011
Location
CA
US
Been a faithful Asterisk guy for 14 years now and love the braces.
Got into a slight weed up at the races this weekend and have a slightly broken brace.
When I called their number there is a message that they are 'moving and restructuring' until mid-July and that a limited amount of stock can be ordered online...
Anyone have information about this? It doesn't sound that good.
The Shop
Well this sucks. I tried the size L Mobius and EVS Web Pro braces and they both fit on my left leg but they are too small for my right leg(3 ACL surgeries). Custom fitted CTI braces would be the optimal solution but way too expensive.
One would have hoped that they would have publicly made some announcement or at least privately informed riders who have a formal relationship with them.
Not a fan of the 'restructuring' message if that wasn't the case.
Also, how will this impact the medical crew?
I'm a firm believer that this company is now out of business due to their messages and my 50 plus phone calls + 30 + emails with no response I have actually gotten a refund from my credit card company etc etc by challenging the charge for the braces.
I suggest anyone in the similar situation to myself Challenges their charge and get your money back it is a shame because I have loved this company's product for over a decade but that's the way the cookie crumbles.
I'm not sure how such a major sponsor of motocross and Supercross could shut down all of a sudden like this and leave their customers hanging
Pit Row
My Cell braces saved my lower leg from getting torn off back 12 years ago, Im so lucky I was wearing them.
Another iconic MX company bites the dust, such a shame...
Cant be cheap for yearly maimtainance and inspection fees.
"Hello,
We apologize for the very long delay in getting back to you on this. We understand your frustration just so you know the company has been going through some changes so we couldn’t provide any clear information. We are the new management and will need another 30-45 days to get the company back up and running before we can sell or service any products. I will have you on a priority contact list for when we are able to service or supply product and take care of your needs."
That's all good news.
http://racerxonline.com/2016/09/10/alpinestars-becomes-main-partner-of-…
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