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The fact that you think maybe THOUSANDS of people are in the same situation as you shows that you don't have a grasp on reality. Being that you are from Utah I supposed I should cut you some slack in that department though.....
It does suck what happened, I'd be pissed if I was out my money too but to think it's 100% ML and not anyone else who was involved in the business is pretty ignorant in my opinion.
Why you taking this Scot guys word as gospel? To date it doesn't seem he's followed through either....
*I'm out, I don't have a dog in this fight*
While I would never buy anything from any company associated with you, I also think people need grace at times and you aren't an exception.
Communicate and don't make a promise you aren't absolutely sure you can keep. That's all man.
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“I didn’t justify shit, pal.”
Well that was quite the cliffhanger 🙄
I say hundreds or thousands because he ripped off more than just WCL customers.
And p.s. mounts may not make you faster. Neither do grips, footpegs, levers or seat foam. You know what they do? Add comfort. So much for grasping reality. Are straws called reality where you’re from?
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Any guys, final update.
Send your messages to ML with proof of purchase to get your refund.
Concerning WCL, I’d email Scot with what you are looking to purchase and get an ETA from him prior to ordering to ensure you’ll be satisfactory with his delivery window. His still digging through his orders aligning everything so just be clear on timelines with him before proceeding.
Thank you everyone who reached to me directly and help cleared WCL and Scots name.
I think I speak for everyone when I say we want the old ML back. You have a long road ahead of you.
I’m not sure at what expense, but thank you for finally stepping up 👍 make it happen, captain
I think that neither of these guys had any intention of screwing anybody over, and shit went sideways. Make this right by everyone and this doesn’t have to define you, learn from these mistakes and make sure it doesn’t happen again. Meanwhile, anyone waiting for products or refunds need to get paid back immediately, as this is your problem, not theirs. Get the money together by any means necessary to make it happen, if the well is dry it’s already past the time to start selling personal valuables. Make everyone square, and consider it an expensive lesson learned.
Fucking up doesn’t make them dirt bags, I’m sure they had the best of intentions with this business and it turned into a nightmare with poor judgement and bad decisions. Give them a chance to redeem themselves here.
And Mike/Scot, the main lesson you should take from this is the importance of being honest and transparent with your customers. Don’t make promises that you can’t keep, and never allow the lines of communication to fall apart with business matters. You need a dedicated business email to keep track of orders, keep it organized and stay on top of it. You should have hired someone to do this for you if you were stretched too thin, or stopped accepting orders if unable to fill them in a timely manner. I’m sure you know this by now anyways and the damage is done.
These guys may be knuckleheads but I don’t think they are bad people.
I don’t like how it happened but ML appears to be getting refunds out and will be back on Vital soon. Regardless of how bad he hurt credibility going forward, I’ll just repeat my same opinion that he makes this right with everyone involved and goes back to his genuine self on here delivering us AMAZING content.
I’d still like to use WCLs mounts, and I’ve wanted to since I decided what I’d like on my bike. Scot didn’t put anything in terms of him still sending me top mounts on MY dime, and he still offered a full set when lowers are available. And I still offered to PayPal him something once I sell my FCP mounts for him hanging in there through all this.
Pitchforks are lowered and people are moving forward with a right path which is all most of us ever wanted.
I don’t know any more than anyone else here, but if I were to guess, I bet Michael was getting strung along with money owed to him, and he was tapped out. Promises of “the check is in the mail” had him pushing off customers, hoping to be able to refund them when the money came in, without having to take a major personal loss. He let it go on way too long and here we are now. It should have been handled differently, not at the customers’ expense. Again, just my guess.
1. Under-promise and over-deliver.
2. Good news fast, bad news faster.
Communication with your customers is paramount. ML512 looks fairly young and, unfortunately, I think he may be learning these lessons publicly. Hopefully, he can help to make all of these disgruntled customers whole and rebuild from here.
Anyhoo...
I just posted something along the lines of what you've said here...over in the Team FXR Chap Honda thread; but, from my own perspective and by talking to everyone -except you- about this and it sounds to me like you've got a big hole to fill.
That sucks; but, it's just another bump in the road.
I'm bummed for ya and I'm fully aware of the balls you dropped. All the while..."shit happens". Fix this shit and move on.
Also, some of the moto-stuff I use due to your positive influence & input with certain brands and products? Well, uh...no. I'm making some changes...since they can't seem to honor their agreements with you...and others. One of those brands has simply decided to not pay people -or- pay them 1/2 of what they're CONTRACTUALLY OBLIGATED to pay...etc. I personally know a rider that only got paid 1/2 of his contract. Yup. One half.
Some are gonna compare that to what you've put them thru at WCL; but, in contrast...you're trying. You're...at the very least...and I'll use the term..."eventually" getting shit sorted out for your customers.
I know you.
I know you'll get it done.
So be it.
I wish these other "brands" would do the same; however, in the case of one of them...I know that requires time, money and LAWYERS...to go get the money they owe.
Oh, and, we're talking about a WHOLE LOT MORE than $300-$400 motor mounts!
Sweet talk, justify, or try to excuse this shit all you want.
Funnelling customers money from WCL to fund a poorly ran race team to the point where their were no funds left at WCL is the epitome of ML.
That's what you're running with?
Or...did ML drop the ball on managing WCL?
What do you "know"?
Pit Row
All you've said may be true. Maybe it isn't.
What we know isn't conjecture, it's PUBLIC promises and failure to follow through. Excuse after excuse.
ML came in here and posted, which took balls. Hopefully he starts righting the wrongs.
Honestly, Manny, you posting what you have been is making it worse for ML. Now he has someone else making excuses for him.
Yeah you've said a few times he screwed up, but again part of the industry cool guy club is coming in and doing this.
ML screwed people over, PERIOD. I don't care where the money went or what it was used for.
ML literally posts that he ran the team into debt while Scot writes that there’s no money left for refunds at WCL with ML wouldn’t respond to any of his communications (or anyone else’s for that matter).
I’m still waiting to hear back after my last message but I may just offer those to a member on here for like $10 shipping.
I told him I got my refund and he’s still insisting on sending me parts but I really just want to tops so I think I’ll send those out to anyone missing an order. He’s being a stand up dude through all this.
It's not "just" the $300. It's the blatant lies and BS excuses. In a hotel with COVID but then in a Weege video.
ML has come in here and made a couple posts, and hopefully he backs it up this time. BUT....he still made a lot of excuses and gave us so many reasons why he did what he did.
You have Manny on his nuts with all those looooooooong posts, which is hurting more than helping I think. We all already know Manny knows everyone and loves to drop those names in 99% of his posts, so the industry-bro defense is tired.
It’s kinda hilarious for me. Hadn’t been around the vast majority of this industry for well over a year. Go to one event. Do a bit of digging and find it’s pretty easy to find out what’s going on…
Put it all down in here “as I was told”…
And all the usual suspects ain’t having it…because…well…”they know better” & all that. You know, the virtue signaling regulars that really seem to have a problem with EVERYTHING…?
But, aside from all that, you nailed it. In the end…
Welcome to The Web (pun inclusive).
Signed,
The Nut Hugger that never seems to learn to not say anything.
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