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Only $10 for all 2026 SX, MX, and SMX series.
We would see a package, and say "oh, I know where that is supposed to go", but policy was policy.
RETURN TO SENDER!
The Shop
Luxon 4-Post Bar Mounts
$189.95 - $239.95
DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
Not every motorcycle shop in the country is motocross-minded to begin with.
Twenty five years of progress in the sport of motocross definately has it much more on the map then it used to be, but it still isn't to the point that many shops can base any large percentage of its business on stocking parts, accessories, etc for the moto crowd.
Twenty years ago I would drive almost two hours to a shop that was started and run by a couple of motocross racers.
Despite their efforts (and mine to support them), I don't think they made it two years before the doors shut.
I have been to So Cal, and there are definately shops that have and can support the higher percentage of riders/racers that exist in certain spots.
Since I don't live in So Cal (or for that matter in an area of the country with a good MX-oriented dealer) I have experienced everything bullpen mentioned (...and then some).
After the motocross shop I spoke of had closed, I had to go back to my local dealer again.
I once ordered a KX-250 front number plate from them. Besides costing $60 for a flat peice of green plastic, it took me close to six weeks to get it.
After four weeks of stopping in to see if it had arrived, I made the parts person dig through the stack of order forms next to the register. My order was still on the bottom, unplaced after four weeks.
Mind you this is just one bad example from a customer whom at that time between my father and myself had given them 25 years of business including purchasing over a dozen bikes.
In the last ten plus years, with internet and places like Motosport, BTO, etc at my disposal, I no longer have a need for my local dealer, just as they had little need for me over the years.
I'm happy that some dealers can exist and service the motocross crowd, but rest assured that isn't the truth everywhere!
Why don't I support my local dealer? It isn't even convenient or financially efficient for me to do so.
Free Shipping over 99 bucks
Huge discounts on OEM parts
They STOCK what they sell.
Recently ordered a bunch of oem parts from them, no tax & free shipping. Made it to my house in So Cal from Colorado in 2 days. also found a 756 rear for 49.00
Service Honda _
Barely stocks any OEM parts
Parts Dept. Sucks
No matter how much you spend 8.00 shipping
The last time somebody tried that with me I told them to go ahead and I'll dispute the charge with uncle VISA.
Apparently businesses don't like disputed charges...
I deduct a buck twice for the first and second times, then they get canned. With that said, I would have a hard time buying anything from him again after you were treated so rudely. Ultimately its the owners job to weed idiots out of their business
...is over.
first they looked at me like an idiot when i told them what i wanted. they looked in a book and said its not available. turns out they were in a street book. i get them straight and looking in a dirt book and they open it up to the pit bike section. after a few more words i grab the book turn to the page i want and give them the part number.
next they had an attitude about price matching. so i asked for a military discount and they said yes.
next i needed a chain and that went bad. the words "well its a chain and its oily so it should work" were spoken
finally 30 min later im at the register and notice the total was way to high. turns out the discount was not applied and they cant do that at the register. in a hurry i pay and get back on the road. look at the receipt and noticed they charged me shipping.
WTF??????? really
took almost a week to get the part in. I am done with them and will never return.
I can get OEM Yamaha stuff so cheap I never look else where. Truly amazes me some times.
I understand not all shops can match what I get or even come close but I will always support my local shop even though I don't race for them any more.
that motofab fella has hooked me up once or twice two. I won't argue it's hard to find good dealers, but when/if you do support them.
Pit Row
I agree, it sounds like they handled it wrong....but if I shopped at place and had positve results 19 outta 20 times.....i am not going swear off them and go bashing their name so quickly....
We value you as a customer and your business, if your parts were delayed for whatever reason, I apologize for any issues.
As one of the worlds largest and most successful OEM parts suppliers, moving a very large volume of parts and packages world wide, we strive for everything to be accurate and delivered in a timely fashion.
However given the volume, sometimes mistakes or things simply can and do come up in shipping..When it occurs we try and resolve it as quickly as we can.
Although I have no details, and no way to look into it yet, your case seems like things went sideways and again my apologies.
.
I'm just back from vacation and was notified of the thread.
If you can supply me your full name and the orders invoice number , i would certainly be glad to look into the situation and
a resolution.
If you are uncomfortable with putting that information on a public forum, you can contact me directly at ajwaggoner@servicehonda.com,
The email is on our website under contact
http://www.servicehonda.com/contact
Sincerely,
AJ Waggoner
Operations Manager
Service Powersports
I don't even care about the price....I just want it to be as easy as possible. And stopping by the shop (which isn't in my living room or office...gotta drive all the way over there) once to order and again to pick up the part is just a pain in the butt. Nevermind that the punk, bad attitude, kid working the parts counter is more concerned with having his flat billed hat at the just-the-right-angle atop his head, than learning what's in stock and how to use the parts book...
With Rocky Mountain ATV just down the road...I can order anything (before 3:00 in the afternoon) and its on my doorstep literally the next day, for free! It's just plain easy.
Seems this would allow them to somewhat level the playing field with the mail order places...and for a guy like me that just wants his parts in the easiest way possible...that would actually make a difference.
The *AF* motorcycles are a cool part of our business, but OEM parts is the main division and has been for decades..
everyone has an opinion,so i'm entitled to post mine as well , and its obviously biased,but hopefully tempered with experience and background ,maybe even a joke or two
That said, I think it's pretty well known , that Service Honda/Powersports has always been an industry leader in OEM parts sales and service., hence the name itself.
We were innovators in many of the OEM parts ordering conveniences ,like on-line diagrams and parts look ups, riders are so used to today.
Hey , it is unfortunate your buddy couldn't buy a wide ratio transmission from us!
I had spent a lot of time previously researching the old HRC transmission kits and tracking down where any might be, and even where any IMS W/R trans kits might be left on a dusty shelf,
as well as where the IMS tooling and machines had been sold off to.
I tried to find those and possibly buy them to make the kits available again.
It turned out they had been sold off to an American machine shop, who then later sold them to a Chinese company so ultimately, and for all intents and purposes gone.
The few kits still in the USA, where really limited, perhaps 3 to 5 at most?
IMS had one kit, and having worked with them long term agreed to sell me that kit ,so we might possibly use in re- manufacturing the WR kit. One other firm stated they had two or 3 sets?. We received one set from that vendor , and never any more.
We never mislead any one on that possibility, or on availability, and certainly gave anyone asking about it, the information I had at the time on how they might get a kit from those other sources.If even possible.
If his ex wife was equally difficult , I think he came out ok in the divorce?
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