Posts
11
Joined
6/25/2015
Location
Irvine, CA
US
Edited Date/Time
9/7/2015 11:01am
For $110 an hour you may not get service performed according to manufacturer specifications at Mission Motorsports. This could potentially void your motorcycle’s warranty. Coincidently or conveniently, depending on how you view my case, the steps that were skipped involved stripped oil plug threads on the engine case.
I built a site with the full story: http://missionfailedservice.com
I built a site with the full story: http://missionfailedservice.com
As to the Mission guys NOT cleaning the screen? Damn. That's actually sad.
The Shop
I also had a pinched crankcase breather from another shop that caused the bike to dump all the oil out and a new water pump seal leak from the same visit. That company took my bike back and fixed it no questions asked.
I've also picked a bike up after carb cleaning from yet another shop and it ran exactly as it did before I brought it in and they fixed it no questions.
link to GoPro videos? i'm into watching sick riding videos, not so much reading about he-said she-said bs
Pit Row
https://www.youtube.com/channel/UCbePGS9YmKWYvinjAmsgspw
I'm intermediate trail rider on my best day. I've gotten a lot better in the past 4 months than the past 6 years though.
I had my oil changed on a work truck years ago and 15 mins later my AC freon was blowing out from under the hood. Looked at the engine and the dodo that changed the oil left a wrench on top of the engine and across some hoses. Wrench heated up and burned the hose n half. Anyway I took it back within hours of the incident and asked if they were missing a wrench. Due to my beat red face and tone of voice they denied everything and I was left to have it repaired on my own. Most likely if that mechanic that stripped the bolt did not have the integrity to admit his mistake when it happened he will lie to your face when confronted about it at a later date
I did read your story and that certainly does suck (assuming all of the events according to you are accurate with reality), but come on, this is a little much.
If you are paying them to perform a specific task that by the book requires certain detailed work to be performed and they do not do it then they need to tell you that up front and notate that on your service records. Anything else is them implying they are doing it by the book since they are collecting the fees to do so. Since they had two whacks at your machine and you were never notified of the change of service they assume all liability for workmanship that was implied and that you paid for. Period.
After you explained all of your problems to them they crafted an excuse around the responsibility area of your misfortune and stood on that. This tells me they have a lot of experience in the entire mind game of service and repair and can not be trusted as far as you can throw them. So much so that they have a dirt bag lawyer in their back pocket for circumstances such as these.
A reputable shop with honest people would have assumed responsibility even if they are not the cause but held the responsibility for your bike. In other words if they had implied that they were doing the entire service and charging you an honest shop would see it from your view and understand how they look like hacks and thieves and to protect their reputation would suck that one up. You don't have to ask honest people to do that. Dishonest people do not understand that.
I also refuse to let anyone work on our stuff anymore. Even one of Reeds former factory guys jacked up one my machines. LoL.
I know you are a busy guy but you need a couple day vacation. Walk this one into the courtroom of Judge Judy with all of your records and you will win huge and they will be embarrassed on the number one day time tv show. You owe it to yourself.
If you buy a bike the new owner should verify things are on the up and up - they blame someone for a problem, there is no way to verify who made the mistake. Maybe it was mission, or maybe the mechanic was that wise to others' lack of prior proper maintenance. Maybe the last owner sold the bike because the drain was busted out. No mechanic wants to say, hey the threads are blown out, because the owner would always say, "It was fine when I brought it in, YOU DID IT" It is a lose lose situation. I could understand that a mechanic could say, I am not taking that screen off on an old bike to risk the chance of it being blow out, WHY, he would get blamed. He was fucked in this situation not matter what he did because the deck was stacked against him regardless of the fact he did or didn't do it.
If you ride dirt bikes you should work on your own bike or be rich enough to buy and new bike every year and don't give an F.
Kind of a cheap move to build a site and try to trash a shops reputation on speculation. There is now way to prove who did the WRONG. Not in this case.
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