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I've used CanadasMotorcycle now a few times, and been very happy! Good prices, and fast delivery too...
I do know the OEM's have large warehouses, but it leaves me with the impression that Rocky Mountain has a lot on hand too.
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DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
I work in my family's motorcycle shop. We are not a motorcycle dealer, we sell parts from parts unlimited and tucker rocky. Our workshop has two bike lifts and we average about 25 bikes (or atvs, no Chinese crap) a week between myself and another mechanic.
It takes an incredible amount of money to keep the shelves stocked with everything a motorcyclist (remember not everyone rides dirt bikes, most of our customers ride cruisers) would need. We just cant do it, so we lose business occasionally because the customer cannot/will not wait for parts. There is a parts unltd warehouse 3hrs from us so 90% of the parts we can get overnight if ordered before 5pm. We stock lots of tires, oil, filters, brakes and consumables. We are loyal to a large "big four" dealer west of us for our oem parts. They offer us a small discount, it takes us 5 business days to receive parts from them.
Big online stores buy in such volume they are able to offer great deals. But if you value your local economy, know that once you spend money out of area it does not return. Spend it with guys like us, we will treat you right if you can just understand how hard it really is and show some loyalty. Then on payday, I may stop by your uncles gas station and fill up. My wife will get her haircut at your best friends wife's hair salon. And we will buy food where your 16yr old bags groceries to pay their car insurance and fuel expense.
Over priced? Then lower your prices, can't make profit? Then step back and realize that there are other avenues to do so. Rocky mountain, BTO, and motosport weren't built in a day - they were built over time and perfected. Just because your management has failed at evolving and growing with the global economy doesn't mean I take it in the shorts just to support you.
Welcome to capitalism, sink or swim - the best will thrive and continue to grow. Don't like it? Keep electing socialists like Obama, and he'll make sure you get your "Fair share" that you think you're entitled to.
If for some reason, I can't get what I need on one of those 3, I'm not sure.
As a local dealership in the Northwest corner of Iowa, I have fought my entire life to keep a small fraction of moto activity alive in an area that's dominated by the agricultural industry. I've built great friendships with my customers, and I've taken GREAT pride in helping some of the best riders this local area has had to offer at some point or another. Like mx_563 mentioned above, pretty soon we know your name...we're smiling when you walk in our door....and we are STOKED to take care of whatever you're looking for. You will not get that from Rocky Mountain and/or the like.....ever!
I do not agree that we should "support our local dealer" if that means paying full retail. The dealers really need to adapt to the current landscape. Parts are just too easy to purchase from my computer and I don't have time to BS at the counter anyway.
Not growing and evolving? Since the year we started (2005) we have moved to a larger shop twice, and running out of space again suggest there has been plenty of growth in our business. We carried on well through the down economy. Everyone (6 of us) was able to earn their full weekly pay, no layoffs or short weeks. Buying loads of specialty tools and equipment to expand our work scope put a dent in our capitol. Growing pains you could call it. We had to hire a full time counter salesman last year to handle phone calls and walk ins. Putting down the tools and helping customers up to twenty times a day really slowed down the turn around in our service department. She still has a job and is probably the busiest person there. We see new customers daily and have very little invested in advertisement. If your good, people will hear about it. Some come from out of state. Most of the time another shop has reamed them, they are pissed and expecting the same from us. So we show them what it is like when someone cares about your bike, time, and wallet. One customer is not gonna set us up for retirement, but one happy customer always turns into many opportunities to make up for what little we may have lost the first time.
Assumptions. Some people just suck at it.
Pit Row
For chemicals and things that I know will be in stock I do make it a point to visit local dealers. Some are great (Like Loudoun Motorsports in Leesburg, VA) but some are total crap (like Ridersville Cycle in Berkeley Springs WV. We bought 2 new KTM 50s there on the same day. Were dealing directly with the owner, and never once felt like he gave a damn whether we bought from him or not. Like it was a waste of his time selling to us. )
Post a reply to: I'm Done With Motosport. Where do you get parts online?