Posts
27632
Joined
7/22/2007
Location
St Helens, OR, USA
Edited Date/Time
3/14/2014 6:59pm
FC just opened up shop up here around the Portland area and I'm thinking about giving them a try for my 2012 Kawi 450. Thinking about doing the valves , springs , maybe anti bottoming kits......not sure.
If you have used FC in the past year or two.....can you give me some input on how you liked / disliked them?
BTW....this aint a " You should use this guy instead " thread. I know other local suspension guys and some of them are really good......but I want to try something new. And with FC being in my neck of the woods now , I'd like to give them a try.
If you have used FC in the past year or two.....can you give me some input on how you liked / disliked them?
BTW....this aint a " You should use this guy instead " thread. I know other local suspension guys and some of them are really good......but I want to try something new. And with FC being in my neck of the woods now , I'd like to give them a try.
The shop is big, clean and full of the best equipment.
The reason I went there was because I had my 12 Ktm sxf revalved by a local guy but it was still harsh on small bumps and bottoming. FC had way more info from all the shops around the country and used that data to fix my problem.
Not trying to claim to hard that they are the best, but I had a very good experience with them. Jake who runs the shop moved up from CA factory connection to run this location. I think it's great for our scene to have a top of the line brand in the city.
Hope this info helps. Can't wait for spring!
I couldn't be happier. Their customer service is awesome. They take the time to listen and understand what you want.
I called back after a few rides to get some advice on fine tuning my suspension, and they were very helpful.
My next new bike (hopefully a 15 KXF 250) will get done there as well.
The Shop
Luxon 4-Post Bar Mounts
$189.95 - $239.95
Free shipping: VITALMX
DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
Shane
So after a conversation with Tom in OK i was prepared to ship everything over, but he said if you just want to drive it over and drop your entire bike off we can have it done in 3 or 4 hours and set your sag for you. so i gladly loaded up and made the 4 hour drive and everything went as planned.
their customer service before and after the sale was top notch and their quality of work and knowledge of bike set up speaks for itself.
Now days, I dont think I'd pay the money to let someoen else do it. For me. I'd probably do my own dental work, if there was a way.
I've revalved my own forks since 1998. Never for anyone else, or f r money, but going the diy route taught me a lot about set-up that woudl nto have been possible had I let someone else do it.
I could understand someone not doing this. Especially for something different , like KTM, but for the Japanese bikes, theres tons of information available.
I had them revalve my old yz250 and they put in some upgraded parts. My forks were a tiny bit harsh when I got them back and rode a few times so they dropped the oil 10cc and modified a shim and they felt damn good after that. In short, great service.
That's not the impressive part though....
At the time, I had just moved out there and was set up temporary in an apartment, and had to keep my bike at a storage unit. I had ridden until pretty late into dust one day, so I just parked the dirty bike in the storage unit and headed home. On the way, I decided to give FC a call to schedule getting my suspension in there. When they asked how soon I would be able to bring the stuff down, I explained my situation and that I would have to first get the bike cleaned, and then pull stuff out of my storage unit so I had room to pull it apart, so it might be a couple days. They said not to worry with that and just drop off the whole bike, dirty and all. Hearing that I just went back to to my storage until in the morning and dropped it off before work. By the end of the day, I received the call that the bike was done and back together.
On top of that, all of the guys there are really cool. It's nice to go to a place of business and you can tell that the people that work there don't hate their jobs.
I currently have FC stuff on my CRF450, too. I'll probably always use those guys for now on, even though I'm back in NY these days.
Pit Row
But, FC has always done the same first rate job for me that Mike himself did. Any bike with FC suspension [no matter who owns it] is re-valved at a reduced rate the last I knew.
this is why people send their suspension to shops (myself included) and im somewhat of a DIY'r
Valving and set up-- I send to FC only. Besides fork height, preload and a click or two- they come back READY TO RIDE.
Their knowledge is priceless.
Post a reply to: Needing some " factory Connection " suspension testimonials please.