This is Non Moto, but a moto company. I recently bought a new OGIO golf bag for this season. I had one before, along with OGIO gear and goggle bags. Anyways, my old bag had a back pack style strap on it that was very comfortable for carrying on the course. My new bag did not come with the same strap, just the single over the shoulder one. I looked on their website for the part to buy, but could not find it. I sent their customer service dept an email just asking where and how to purchase one. They responded within 24 hours asking for my address and they would send me one immediately for free! I think that is above and beyond, and want to give them a shout out for a great customer service, and an even better product. Such a huge company that has its roots deep into our sport.
