ARC Levers / How to order ?

Titane
Posts
277
Joined
6/24/2017
Location
FR
Hi guys,
It might be me who’s blindfolded, but create an account on Arc levers website to pull an order, and can’t find the way to add items in cart 🤨🤪

Tried to reach them by emails but no answer ..
if someone have an adress or knows

Thanks !
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watson90
Posts
168
Joined
10/12/2021
Location
CA
7/5/2022 1:58am
Ha I felt the same way trying to order off their site. Sent two emails and have never got a reply..
1
7/5/2022 3:34am
Works Connection carries them, also your local WPS or Parts Unlimited dealer can order them. Shoot me a dm if you can't find them, Ill be glad to order you some!
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cwel11
Posts
2665
Joined
12/4/2019
Location
Orangeville, PA US
7/5/2022 4:05am
Never ordered direct. Always Motosport or eBay but did have an issue with one and the guy was super cool and had me a new part in days. Great company

The Shop

buzz06
Posts
56
Joined
4/26/2019
Location
Frederick, MD US
7/5/2022 4:12am
ARC was purchased by streamline, you’re supposed to be able to order the levers from them now.
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/5/2022 11:51am
sgrimmxdad wrote:
Works Connection carries them, also your local WPS or Parts Unlimited dealer can order them. Shoot me a dm if you can't find them, Ill be...
Works Connection carries them, also your local WPS or Parts Unlimited dealer can order them. Shoot me a dm if you can't find them, Ill be glad to order you some!
Pmed you !
Moto520
Posts
3632
Joined
2/4/2013
Location
Schaumburg, IL US
7/5/2022 11:53am
Go to Works Connection....fast shipment and great company to support
3
7/5/2022 12:03pm
better to give them a call than emailing.
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/5/2022 12:51pm
I’m French based and I would like non folding rc4 perch and levers for rc8
wrc777
Posts
3194
Joined
5/21/2020
Location
Greenwood, IN US
Fantasy
7/6/2022 5:57am
buzz06 wrote:
ARC was purchased by streamline, you’re supposed to be able to order the levers from them now.
Are the streamline branded levers the same or just look similar?
buzz06
Posts
56
Joined
4/26/2019
Location
Frederick, MD US
7/6/2022 7:41am
wrc777 wrote:
Are the streamline branded levers the same or just look similar?
According to Bob when I spoke to him they are supposed to be selling the actual arc levers. Best suggestion is call streamline and ask them if they are selling the arc levers yet
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/12/2022 1:48pm
Well I tried to get in touch with streamline but still same
Nobody answer
If someone knows someone there or can help me I’ll really appreciate
ARC Levers
Posts
2
Joined
7/14/2022
Location
Rancho Cucamonga, CA US
7/14/2022 8:43am Edited Date/Time 7/14/2022 8:46am
Hey All,

We sincerely apologize for the inconveniences with our website and phones. You are correct, we were acquired by Streamline Brakes in May. Since then we have been in the middle of a big transition. Our website is being updated and will be back online with new models and online ordering early next week. We have even lowered the price of our Memlon Composite levers!

As you can imagine our phone lines have doubled with incoming calls and unfortunately we can't take every call, so we encourage you to please email us at info@arclevers.com for a quicker response.

If you have warranty requests, we have loaded a warranty form on the bottom of the website homepage so that you can process the requests yourself for a much quicker experience.

We are working as hard and fast as possible to complete the transition so that we can take ARC Levers to the next level.

Thank you for your continued support.

Management Team
ARC Levers
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1
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/30/2022 12:51am
Well, after more than a week of my last order (a bit more than 500$)
Still no news 🤷🏻‍♂️
Hopefully I’ll get it some how
1
fooch37
Posts
35
Joined
1/13/2020
Location
Waterford, PA US
7/30/2022 5:15am
I have emailed and called twice in the last two weeks about an issue with a lever and haven't had a response. Maybe you can help me here, 2018 ktm 350sx with brembo clutch master cylinder, my lever has a large amount of play in it. Similar to of you would have too much slack in a clutch cable. I not sure if it is missing a small spring or if something fits over the plunger to take up that space. I did try the small stock spring but it doesn't seem to fit anywhere. Lever still works, it just is floppy. I am not sure if I am doing something wrong or if it is a warranty issue?

Thank you if anyone can answer.
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/30/2022 1:47pm
I wish Bob could see that post
Titane
Posts
277
Joined
6/24/2017
Location
FR
7/31/2022 5:50am
I’m looking for a the Non folding lever for the rc8 and I can’t find it anywhere else than arc website
Titane
Posts
277
Joined
6/24/2017
Location
FR
8/5/2022 11:00am
I’m still waiting my order ..
ARC Levers
Posts
2
Joined
7/14/2022
Location
Rancho Cucamonga, CA US
8/5/2022 11:15am
Hello Titane,

I see you keep posting on this forum about your order, but I do not see any emails with inquiries. Can you please email me at info@arclevers.com and I will gladly help you with your order. We have found some customer emails in the SPAM folder due to the transition, but we checked and there is nothing unanswered. Please make sure to include your order number. We appreciate your business.

Arc Levers
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Titane
Posts
277
Joined
6/24/2017
Location
FR
8/5/2022 2:09pm
I did I don’t know how many times and got one answer from the streamline guy
It’s in process since long now, to pack few levers ..
1
Titane
Posts
277
Joined
6/24/2017
Location
FR
8/8/2022 10:11am
After long wait, received my order
Ordered 6 items
Received 4
2 are good 2 are wrong
2 are missing
Emails in morning and night (as I’m 8hrs forward to make sure they get it), no answers
That’s the worst customers service
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Moto520
Posts
3632
Joined
2/4/2013
Location
Schaumburg, IL US
8/8/2022 7:30pm
My clutch lever order from Streamline showed up with no issues.

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