Legacy Carbon Contact

bvm111
Profile picture for user bvm111
Posts
10141
Joined
7/1/2008
Location
Las Vegas, NV, USA
bvm111
Edited Date/Time 2/13/2021 4:30pm
Does anyone have experience with Legacy Carbon in Canada or a good phone number to call them? I ordered a few things from them and almost 3 months later I received only half the order with an invoice showing my full order. I have sent multiple emails to their contact email but have never received a response. The frame guards i received are works of art and I am impressed so I am not trying to start a Varner thread type shit storm just hoping to get the rest of my order.

1
|
sesker15
Profile picture for user sesker15
Posts
1054
Joined
4/14/2008
Location
Upper Marlboro, MD, USA
sesker15 7/31/2020 8:52am
7/31/2020 8:52am Edited Date/Time 7/31/2020 8:54am
I had the same thing happen to me. What work for me is sending him a direct message on Instagram. Over and Over and Over again!!!
Good luck. Hope you get your parts.
1
-MAVERICK-
Profile picture for user -MAVERICK-
Posts
67160
Joined
3/26/2015
Location
Ontario, CA
-MAVERICK- 7/31/2020 9:56am
7/31/2020 9:56am
Very common.


3
bvm111
Profile picture for user bvm111
Posts
10141
Joined
7/1/2008
Location
Las Vegas, NV, USA
bvm111 7/31/2020 10:05am
7/31/2020 10:05am
thanks for the info guys that’s what I was afraid of... ill try the Instagram route for a couple days and if nothing i’ll dispute the charges on my CC.
Mx391
Profile picture for user Mx391
Posts
324
Joined
10/25/2017
Location
y, TN, USA
Mx391 7/31/2020 10:23am
7/31/2020 10:23am
A couple of us yz250 guys had some issues just like yours. I found the best way to get ahold of him was by dm on insta. He does good work and seems like a nice guy. I just believe hes too busy and not a very good business man lol. After almost a year, I received half my order and cancelled the other half. Got my money back so im happy.

The Shop

See All »
Ryan625
Profile picture for user Ryan625
Posts
1689
Joined
9/14/2019
Location
Lynnwood, WA, USA
Ryan625 7/31/2020 10:56am
7/31/2020 10:56am
I’ve gotten several products from him, but I have to hound him constantly each time. The products are amazing but the contact is awful
yz133rider
Profile picture for user yz133rider
Posts
5027
Joined
8/1/2013
Location
Avondale, PA, USA
yz133rider 7/31/2020 12:03pm
7/31/2020 12:03pm
This is such a pattern with so many in this industry its unreal.
1
The Moto Log
Profile picture for user The Moto Log
Posts
233
Joined
7/22/2019
Location
Land O Lakes, FL, USA
The Moto Log 7/31/2020 12:40pm
7/31/2020 12:40pm
I have been dabbling in some Carbon Fiber fab for just this reason. Seems like most of the companies who offer these products are all in the same boat. I hope you get your parts, or your money back.
bvm111
Profile picture for user bvm111
Posts
10141
Joined
7/1/2008
Location
Las Vegas, NV, USA
bvm111 7/31/2020 1:10pm
7/31/2020 1:10pm
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality of the parts are impressive and the fit on to the motorcycle was just like the OEM guard. looking forward to receiving the other parts!


3
Mx391
Profile picture for user Mx391
Posts
324
Joined
10/25/2017
Location
y, TN, USA
Mx391 7/31/2020 1:22pm
7/31/2020 1:22pm
bvm111 wrote:
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality...
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality of the parts are impressive and the fit on to the motorcycle was just like the OEM guard. looking forward to receiving the other parts!


lmao from my experience, his word and the ups email means absolutely nothing lol. I got like 4 of those emails spread out over months before I got my stuff.
3
kpersonius264 7/31/2020 1:50pm
7/31/2020 1:50pm
I was part of the yz seat base group buy. I received my package Wednesday after months of waiting only to get 1 seat base. I ordered 2 and there was no invoice in the box.
bvm111
Profile picture for user bvm111
Posts
10141
Joined
7/1/2008
Location
Las Vegas, NV, USA
bvm111 7/31/2020 2:21pm
7/31/2020 2:21pm
bvm111 wrote:
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality...
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality of the parts are impressive and the fit on to the motorcycle was just like the OEM guard. looking forward to receiving the other parts!


Mx391 wrote:
lmao from my experience, his word and the ups email means absolutely nothing lol. I got like 4 of those emails spread out over months before...
lmao from my experience, his word and the ups email means absolutely nothing lol. I got like 4 of those emails spread out over months before I got my stuff.
well yeah... damn you! I got excited and you made me realize I have received two of these in the past! dag nab it!
DL
Profile picture for user DL
Posts
2627
Joined
8/20/2006
Location
Menifee, CA, USA
DL 7/31/2020 3:45pm
7/31/2020 3:45pm
They knocked off my carbon end cap and are selling them to Rocket customers. Fitment and quality sucks. I reached out to them to discuss how we might work together. Nothing but crickets.
3
2
4the7ove
Profile picture for user 4the7ove
Posts
108
Joined
8/6/2014
Location
Billings, MT, USA
4the7ove 7/31/2020 6:39pm
7/31/2020 6:39pm
I try not to be to harsh on companies in our industry. So to put it nicely, after my one experience, i don’t think I’d ever order from them again for any reason.
1
B1rdman93
Profile picture for user B1rdman93
Posts
101
Joined
8/22/2013
Location
Humble, TX, USA
B1rdman93 9/9/2020 3:59am
9/9/2020 3:59am
Im having the same issue. Been waiting on a tank for almost a year. IG seems to be the best contact but he hasn't responded since April now. He seems to be nice and willing to work with you, but with several false lead times and invalid tracking numbers, I'm just going to have to cut my loses.
2
1
The Moto Log
Profile picture for user The Moto Log
Posts
233
Joined
7/22/2019
Location
Land O Lakes, FL, USA
The Moto Log 9/9/2020 3:24pm
9/9/2020 3:24pm
B1rdman93 wrote:
Im having the same issue. Been waiting on a tank for almost a year. IG seems to be the best contact but he hasn't responded since...
Im having the same issue. Been waiting on a tank for almost a year. IG seems to be the best contact but he hasn't responded since April now. He seems to be nice and willing to work with you, but with several false lead times and invalid tracking numbers, I'm just going to have to cut my loses.
that sucks to hear.
MotoGuido
Profile picture for user MotoGuido
Posts
243
Joined
9/30/2010
Location
San Diego, CA, USA
MotoGuido 11/9/2020 2:50pm
11/9/2020 2:50pm
This guy has also been ignoring me since May. I ordered parts last year..
-MAVERICK-
Profile picture for user -MAVERICK-
Posts
67160
Joined
3/26/2015
Location
Ontario, CA
-MAVERICK- 11/9/2020 3:00pm
11/9/2020 3:00pm
MotoGuido wrote:
This guy has also been ignoring me since May. I ordered parts last year..
More guys with issues in the following thread:

https://m.vitalmx.com/forums/For-Sale-Bazaar,26/YZ250-YZ125-Carbon-Fibe…

Looks like things got resolved, but it took a lot of time and there was a lot of fucking around from the company.

Contact member cdoggy81. Seems like he kept after them for other members.

Good luck.
dv12.com
Profile picture for user dv12.com
Posts
1538
Joined
8/15/2006
Location
Murrieta, CA, USA
dv12.com 11/9/2020 11:42pm
11/9/2020 11:42pm Edited Date/Time 11/10/2020 12:43am
bvm111 wrote:
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality...
The instagram DM worked and they are shipping everything out today, and just received the ups notification. I do want to say again that the quality of the parts are impressive and the fit on to the motorcycle was just like the OEM guard. looking forward to receiving the other parts!


They made a couple parts for me. A FMF shorty silencer canister and an ignition cover for my first YZ125 build. It took a few months to get the parts. Quality was very good though. I really wanted a gas tank though. Sent them the stock one to make the mold. Took them a while to get the stock one back to me too. Asked for the gas tank a few times, always thru IG DMs. A few times I got the "end of next week" answer. I finally gave up asking and used my stock tank... So my experience was 50/50, so-so, comme ci comme ça... But, I dealt with many carbon fiber guys over the years on 2 continents, they're always been carbon copy (see what I did there?) experiences. They're always swamped, always behind and take forever...
7
1

Pit Row

See All »
tobz
Profile picture for user tobz
Posts
3891
Joined
3/5/2007
Location
Adelaide, AU
tobz 11/10/2020 12:26am
11/10/2020 12:26am
Imagine how much their business would sing if it had any sort of customer service. How can it be that difficult?
3
Baton Rouge 11/10/2020 1:02am
11/10/2020 1:02am
Been trying to contact them for month in order to place an order on a carbon disc guard and i have zero answer. It is simply crazy to no want to make business like this, what the hell is going on there.

Finally, I tried my chance with Lightspeed and it is not as difficult but almost the same, i can't seem to have an answer....

Anyone knows other companies doing the same kind of carbon front disc guard ? Such as Lightspeed and Legacy, meaning it covers the disc and the lower fork all together (just like the factory one).

Thks
Skerby
Profile picture for user Skerby
Posts
1282
Joined
4/9/2013
Location
Mayes County, OK, USA
Skerby 11/12/2020 8:03am
11/12/2020 8:03am
You guys haven't spent enough time in the composites industry. Expect to wait 6 years next time.
1
3
TeamGreen
Profile picture for user TeamGreen
Posts
37384
Joined
11/25/2008
Location
Thru-out, CA, USA
TeamGreen 11/12/2020 8:19am
11/12/2020 8:19am
Skerby wrote:
You guys haven't spent enough time in the composites industry. Expect to wait 6 years next time.
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at Vital.

Grinning
4
Baton Rouge 11/12/2020 12:33pm
11/12/2020 12:33pm
Skerby wrote:
You guys haven't spent enough time in the composites industry. Expect to wait 6 years next time.
TeamGreen wrote:
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at...
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at Vital.

Grinning
Which one is it ?

On my side, still no return from lightspeed or legacy carbon....
kpersonius264 11/12/2020 2:17pm
11/12/2020 2:17pm
Skerby wrote:
You guys haven't spent enough time in the composites industry. Expect to wait 6 years next time.
TeamGreen wrote:
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at...
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at Vital.

Grinning
p3?
TeamGreen
Profile picture for user TeamGreen
Posts
37384
Joined
11/25/2008
Location
Thru-out, CA, USA
TeamGreen 11/12/2020 5:42pm
11/12/2020 5:42pm Edited Date/Time 11/12/2020 5:43pm
Skerby wrote:
You guys haven't spent enough time in the composites industry. Expect to wait 6 years next time.
TeamGreen wrote:
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at...
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at Vital.

Grinning
kpersonius264 wrote:
p3?
P3 does make really good stuff.

My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers.

We'll have skids/glides and some chain guides and other goodies for 2021.

Here's the stuff we have avail these days...

https://www.cdgtech.com/store/
3
Tyler101 11/12/2020 7:02pm
11/12/2020 7:02pm
TeamGreen wrote:
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at...
Well, one composite company around here ships THOUSANDS of parts a week! Hell, I see those parts in a lot of poeple's Bike Pics here at Vital.

Grinning
kpersonius264 wrote:
p3?
TeamGreen wrote:
P3 does make really good stuff. My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers. We'll have...
P3 does make really good stuff.

My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers.

We'll have skids/glides and some chain guides and other goodies for 2021.

Here's the stuff we have avail these days...

https://www.cdgtech.com/store/
Where’s all the bLUcRU stuff?
1
Markopolo400
Profile picture for user Markopolo400
Posts
1427
Joined
7/24/2012
Location
St. Paul-ish, MN, USA
Markopolo400 11/12/2020 7:12pm
11/12/2020 7:12pm
TeamGreen wrote:
P3 does make really good stuff. My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers. We'll have...
P3 does make really good stuff.

My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers.

We'll have skids/glides and some chain guides and other goodies for 2021.

Here's the stuff we have avail these days...

https://www.cdgtech.com/store/
Can you please mfg green carbon end caps? Thanks in advance Smile
2
TeamGreen
Profile picture for user TeamGreen
Posts
37384
Joined
11/25/2008
Location
Thru-out, CA, USA
TeamGreen 11/12/2020 7:29pm
11/12/2020 7:29pm Edited Date/Time 11/12/2020 7:32pm
TeamGreen wrote:
P3 does make really good stuff. My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers. We'll have...
P3 does make really good stuff.

My company, CDG, makes the majority of the exhaust stuff and some other specialty parts like engine hangers.

We'll have skids/glides and some chain guides and other goodies for 2021.

Here's the stuff we have avail these days...

https://www.cdgtech.com/store/
Markopolo400 wrote:
Can you please mfg green carbon end caps? Thanks in advance Smile
If we did...they'd be for someone that we've already done it for....hint...Silly

Blue, too...or Red for the MXoN...& when Jason ran Red at Vegas...remember?

Yyyyyyears ago we made 'Silver Carbon" for the TLD 250s...Honda...250s...that is.

Heck, my Rip to Cabo 2020 bike has a Blue Kevlar &Carbon cap on it (Husky FE350).
2
Markopolo400
Profile picture for user Markopolo400
Posts
1427
Joined
7/24/2012
Location
St. Paul-ish, MN, USA
Markopolo400 11/12/2020 7:43pm
11/12/2020 7:43pm
Soooo are you saying I should call and beg tomorrow? Woohoo
TeamGreen
Profile picture for user TeamGreen
Posts
37384
Joined
11/25/2008
Location
Thru-out, CA, USA
TeamGreen 11/12/2020 8:05pm
11/12/2020 8:05pm
Markopolo400 wrote:
Soooo are you saying I should call and beg tomorrow? Woohoo
I'm thinking you'll be able to get them in the New Year...
3

Post a reply to: Legacy Carbon Contact