FMF warranty?

Baird
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Baird
Edited Date/Time 5/1/2012 9:48am
Has anyone ever had to send their pipe back due to a manufacturing fault?
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ocscottie
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ocscottie 4/30/2012 1:30pm
4/30/2012 1:30pm
Put down the keyboard and pick up the phone and CALL them Cool
Baird
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Baird 4/30/2012 1:34pm
4/30/2012 1:34pm
I already did that Scottie

I actually already had it fixed... I guess I should ask IF you had your pipe fixed under waranty were you happy with it?
newmann
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newmann 4/30/2012 1:34pm
4/30/2012 1:34pm
And post a photo of the supposed fault.

And I did send a full ti system back to DSP when the welded seam on the ti muffler canister shredded itself within the first 30 minutes of use. They replaced it no questions asked.
ocscottie
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ocscottie 4/30/2012 1:35pm
4/30/2012 1:35pm
Did they fix/repair it? or just kick you down a new one?

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newmann
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newmann 4/30/2012 1:35pm
4/30/2012 1:35pm
Baird wrote:
I already did that Scottie I actually already had it fixed... I guess I should ask IF you had your pipe fixed under waranty were you...
I already did that Scottie

I actually already had it fixed... I guess I should ask IF you had your pipe fixed under waranty were you happy with it?
Details Baird, details?
yamaha581
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yamaha581 4/30/2012 1:38pm
4/30/2012 1:38pm
I sent the megabomb header back to FMF when it cracked in 2 spots. Im not sure if they fixed it or if they just gave me a new one but its been good since I got it back.
Baird
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Baird 4/30/2012 1:45pm
4/30/2012 1:45pm
The clasp at the end of the pipe where it bolts to the frame ripped off. The weld holding the clasp is what failed. I called and sent it in for repair / replacement. The pipe arived back after 3 weeks. They had welded on a new piece of pipe. However this piece of pipe was not chromed. The did however re-use the clast that had broken because you can still see the chrome on it in certain spots where the new weld didnt cover it all.
Baird
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Baird 4/30/2012 1:47pm
4/30/2012 1:47pm
So now I am left with a pipe that does not look like its new. I am pretty dissapointed since I just did a restoration on it from the frame up. This was the third time I rode the bike since I put it all back together.
Baird
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Baird 4/30/2012 1:47pm
4/30/2012 1:47pm
Newmann, I will post pictures tomorrow.
M-M
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M-M 4/30/2012 2:12pm
4/30/2012 2:12pm
Buy Akrapovic or Leo Vince next time.
larryloopout
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larryloopout 4/30/2012 2:29pm
4/30/2012 2:29pm
Not pointing fingers but usually when a mount breaks its caused by the bolt being loose and it flopping around. Fmf usually stands by their product and are easy to work with
andymoto
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andymoto 4/30/2012 2:34pm
4/30/2012 2:34pm
larryloopout wrote:
Not pointing fingers but usually when a mount breaks its caused by the bolt being loose and it flopping around. Fmf usually stands by their product...
Not pointing fingers but usually when a mount breaks its caused by the bolt being loose and it flopping around. Fmf usually stands by their product and are easy to work with
Fmf usually stands by their product and are easy to work with

X2.
tobz
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tobz 4/30/2012 3:24pm
4/30/2012 3:24pm
Baird wrote:
So now I am left with a pipe that does not look like its new. I am pretty dissapointed since I just did a restoration on...
So now I am left with a pipe that does not look like its new. I am pretty dissapointed since I just did a restoration on it from the frame up. This was the third time I rode the bike since I put it all back together.
Like oc said, not much will get done posting it here. Did you call them back? I'd be disappointed as well.
Baird
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Baird 4/30/2012 5:35pm
4/30/2012 5:35pm
I did call them back. They have now contacted me and we will resolve the issue. I do agree they stand by their products as they should.
lostboy819 4/30/2012 5:39pm
4/30/2012 5:39pm
Baird wrote:
So now I am left with a pipe that does not look like its new. I am pretty dissapointed since I just did a restoration on...
So now I am left with a pipe that does not look like its new. I am pretty dissapointed since I just did a restoration on it from the frame up. This was the third time I rode the bike since I put it all back together.
That is a valid point on your part. so I hope they get you fixed up.
Camp332
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Camp332 4/30/2012 6:29pm
4/30/2012 6:29pm
Baird wrote:
I did call them back. They have now contacted me and we will resolve the issue. I do agree they stand by their products as they...
I did call them back. They have now contacted me and we will resolve the issue. I do agree they stand by their products as they should.
That is good news. I like when FMF or any company does the right thing for their customers.
Moto_Geek
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Moto_Geek 5/1/2012 9:48am
5/1/2012 9:48am Edited Date/Time 5/1/2012 9:49am
Bills Pipes.. They had the best customer service.

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