KTM 350 recall

WORCSRacer
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WORCSRacer
Edited Date/Time 1/27/2012 4:25pm
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's a problem and it is happening with alarming frequency. I heard about 3 different failures this week.

http://www.e-dirt.co.za/forumnew/forum_posts.asp?TID=35755&title=ktm-35…
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crashnburn11 5/30/2011 1:17pm
5/30/2011 1:17pm Edited Date/Time 5/30/2011 1:18pm
Good on them

I find it hard to believe a bearing that fails in 10-15 hours wasn't caught during the testing of the bike. Maybe it was a supplier not meeting the specs or something
500guy
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500guy 5/30/2011 1:24pm
5/30/2011 1:24pm
KTM Quote of the day

I have yet to approach my dealer as I've been in hospital,


And here I thought they called them back to install the missing 100cc's
WORCSRacer
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WORCSRacer 5/30/2011 1:28pm
5/30/2011 1:28pm
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of repairs. It's ugly.
newmann
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newmann 5/30/2011 1:30pm
5/30/2011 1:30pm
Seems KTM stays on top of their quality issues and takes care of the customer. That's a good thing.

Bearing failure is probably related to the damn bike weighing an 1/8th of a fucking ton though. I'm still of the thought that they should have built the 350 based off of the lighter 250F instead of 450 poundage. As much of a KTM fan as I am, hard for me to imagine what they were thinking when they looked at the scales and stamped it "approved".

The Shop

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aztecmx
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aztecmx 5/30/2011 1:31pm
5/30/2011 1:31pm
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a local shop technician!
newmann
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newmann 5/30/2011 1:32pm
5/30/2011 1:32pm
WORCSRacer wrote:
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of...
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of repairs. It's ugly.
But it's a four stroke, the savior of all things moto so it's all good.
WORCSRacer
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WORCSRacer 5/30/2011 1:39pm
5/30/2011 1:39pm
WORCSRacer wrote:
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of...
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of repairs. It's ugly.
newmann wrote:
But it's a four stroke, the savior of all things moto so it's all good.
Really??

Dude it's getting old not to mention KTM is producing the best two strokes ever made. You want to ride a two stroke ride one but seriously the whining and snide comments are retarded.
Xeno
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Xeno 5/30/2011 1:40pm
5/30/2011 1:40pm
aztecmx wrote:
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a...
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a local shop technician!
4 hours to split the cases and re-build a four stroke motor? Yea, right!
Maybe a factory mechanic that builds 350 motors all the time can do that.
500guy
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500guy 5/30/2011 1:45pm
5/30/2011 1:45pm
aztecmx wrote:
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a...
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a local shop technician!
yea that's a rip off but 99% of warranty work is, Auto Technicians get screwed daily on it.
newmann
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newmann 5/30/2011 1:49pm
5/30/2011 1:49pm
WORCSRacer wrote:
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of...
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of repairs. It's ugly.
newmann wrote:
But it's a four stroke, the savior of all things moto so it's all good.
WORCSRacer wrote:
Really?? Dude it's getting old not to mention KTM is producing the best two strokes ever made. You want to ride a two stroke ride one...
Really??

Dude it's getting old not to mention KTM is producing the best two strokes ever made. You want to ride a two stroke ride one but seriously the whining and snide comments are retarded.
Really? Looks like your statement reeks of a tad bit more whining and snide comments than anything I said. Weak sense of humor maybe??Smile
newmann
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newmann 5/30/2011 1:53pm
5/30/2011 1:53pm
aztecmx wrote:
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a...
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a local shop technician!
500guy wrote:
yea that's a rip off but 99% of warranty work is, Auto Technicians get screwed daily on it.
Obviously the time aspect of it is a ripoff, but in a motorcycle dealership, what is the customer pay labor rate in relation to warranty rate? I know auto dealerships that get approximately 50% plus more for warranty labor. Techs need to make sure they know the difference and make sure they get properly reimbursed if there is a big difference in rates hanging out there.
500guy
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500guy 5/30/2011 2:00pm
5/30/2011 2:00pm
aztecmx wrote:
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a...
Reimbursement time is for 245 minutes to pull the engine, remove the top end, split the cases, change the bearing and reassemble. That's fast for a local shop technician!
500guy wrote:
yea that's a rip off but 99% of warranty work is, Auto Technicians get screwed daily on it.
newmann wrote:
Obviously the time aspect of it is a ripoff, but in a motorcycle dealership, what is the customer pay labor rate in relation to warranty rate...
Obviously the time aspect of it is a ripoff, but in a motorcycle dealership, what is the customer pay labor rate in relation to warranty rate? I know auto dealerships that get approximately 50% plus more for warranty labor. Techs need to make sure they know the difference and make sure they get properly reimbursed if there is a big difference in rates hanging out there.
I know in our industry we get shafted on labor time and rate. I charge $95 hr and the Factories will only allow $75-$85
Erick
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Erick 5/30/2011 2:35pm
5/30/2011 2:35pm Edited Date/Time 5/30/2011 2:36pm
Shame this has happend. It is very likely that it is from a bad batch of bearings since it is because of a bearing failure.
Thats what you get when you put a lot of pressure on your bearing suppliers and take your purchase management a bit to far. You get shitty materials. The same goes for the handlebar clamps

For any of you dumbasses: KTM doesn't make bearings.
WhKnuckle
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WhKnuckle 5/30/2011 2:39pm
5/30/2011 2:39pm
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going to have to hold their suppliers to higher quality standards - whether a part is made in a KTM factory or a bearing/casting/forging supplier plant is irrelevant to a buyer. But at least KTM steps up and admits when they have a problem and bites the bullet to fix it, unlike some other manufacturers who say, "Well, only 1% of our hubs have broken..."
RCC104
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RCC104 5/30/2011 2:51pm
5/30/2011 2:51pm
Basic information:

Problems with bearing 0625204280, which was installed in 350 SX-F engines up to serial number 1-772*05994*, can lead to bearing failure or even to extensive engine damage.

For this reason, KTM decided to promote exchanging of the bearing in the markets with another bearing that
meets higher bearing material quality standards. The new bearing 0625160040, together with the required washers, gaskets and restrictor, is contained in the main shaft bearing conversion kit 772 33 099 100.

Please contact your 350 SX-F customers to offer them the bearing exchange with the new conversion
kit. The bearing should be exchanged as early as possible to help avoid the risk of extensive and costly
engine damage. The conversion is reimbursed by KTM when a TI warranty application is submitted with the repair time
T3900233970 (245 minutes) and the material costs for the main shaft bearing conversion kit 772 33 099 100.


Damn my serial is in the 1000's. Looks like I better make some phone calls tomorrow...
FIREfish148
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FIREfish148 5/30/2011 2:56pm
5/30/2011 2:56pm
Transmission bearing?? Ouch thats gonna be costly.
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Flatliner 5/30/2011 3:03pm
5/30/2011 3:03pm
newmann wrote:
Seems KTM stays on top of their quality issues and takes care of the customer. That's a good thing. Bearing failure is probably related to the...
Seems KTM stays on top of their quality issues and takes care of the customer. That's a good thing.

Bearing failure is probably related to the damn bike weighing an 1/8th of a fucking ton though. I'm still of the thought that they should have built the 350 based off of the lighter 250F instead of 450 poundage. As much of a KTM fan as I am, hard for me to imagine what they were thinking when they looked at the scales and stamped it "approved".
couldn't agree more.

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T-Fish
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T-Fish 5/30/2011 3:05pm
5/30/2011 3:05pm
WhKnuckle wrote:
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going...
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going to have to hold their suppliers to higher quality standards - whether a part is made in a KTM factory or a bearing/casting/forging supplier plant is irrelevant to a buyer. But at least KTM steps up and admits when they have a problem and bites the bullet to fix it, unlike some other manufacturers who say, "Well, only 1% of our hubs have broken..."
The 2008 144SX had bearing issues as well. KTM took note and took care of it though, so good on them.
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Xeno 5/30/2011 5:51pm
5/30/2011 5:51pm
Sort of ironic that as I'm reading this thread, there is an ad for the KTM 350 on the right of the screen.
Underground 5/30/2011 7:35pm
5/30/2011 7:35pm
The 99' Husabergs that were one of the first models after KTM bought them out had an issue with the flywheel side main bearing chipping the chrome from inside the outer race were the balls run. On the primary drive side (main load) they came standard with a SKF straight roller bearing made in West Germany and on the flywheel side they had some Korean made ball bearing, probably to save a few cents. As they chipped they started to growl pretty bad and if you had an alloy bash or glide plate on the bike, it was like an amplifier! All covered on warranty though.
BobbyM
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BobbyM 5/30/2011 8:05pm
5/30/2011 8:05pm
WORCSRacer wrote:
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's...
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's a problem and it is happening with alarming frequency. I heard about 3 different failures this week.

http://www.e-dirt.co.za/forumnew/forum_posts.asp?TID=35755&title=ktm-35…
one more time... FUCKING PILE OF SHIT AT THE PRO LEVEL.

GET A GRIP ON REALITY
BobbyM
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BobbyM 5/30/2011 8:06pm
5/30/2011 8:06pm
WORCSRacer wrote:
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of...
The really bad news is when that bearing fails it takes the ENTIRE motor with it. Drop in power, white smoke and then $2K+ worth of repairs. It's ugly.
sounds like a scooter company that knows their shit......what a fucking joke
BobbyM
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BobbyM 5/30/2011 8:07pm
5/30/2011 8:07pm
everts wants to get out of this company so fast he can't shit fast enough to do it....decoster will be the next to bail.
BobbyM
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BobbyM 5/30/2011 8:08pm
5/30/2011 8:08pm
WhKnuckle wrote:
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going...
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going to have to hold their suppliers to higher quality standards - whether a part is made in a KTM factory or a bearing/casting/forging supplier plant is irrelevant to a buyer. But at least KTM steps up and admits when they have a problem and bites the bullet to fix it, unlike some other manufacturers who say, "Well, only 1% of our hubs have broken..."
T-Fish wrote:
The 2008 144SX had bearing issues as well. KTM took note and took care of it though, so good on them.
you can't "warranty" a pro finish can you?
ML512
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ML512 5/30/2011 8:11pm
5/30/2011 8:11pm
WhKnuckle wrote:
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going...
I think all the recalls and extended dealer fixes that KTM has done (to their credit) have been related to supplier issues. I think they're going to have to hold their suppliers to higher quality standards - whether a part is made in a KTM factory or a bearing/casting/forging supplier plant is irrelevant to a buyer. But at least KTM steps up and admits when they have a problem and bites the bullet to fix it, unlike some other manufacturers who say, "Well, only 1% of our hubs have broken..."
T-Fish wrote:
The 2008 144SX had bearing issues as well. KTM took note and took care of it though, so good on them.
BobbyM wrote:
you can't "warranty" a pro finish can you?
Idk ask suzuki, kawasaki, honda, and yamaha. im pretty sure between every brand there was a mechanical failure at texas.
txrider44
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txrider44 5/30/2011 8:14pm
5/30/2011 8:14pm
BobbyM wrote:
everts wants to get out of this company so fast he can't shit fast enough to do it....decoster will be the next to bail.
Too much norcal kush tonight Bobby?
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kongols 5/30/2011 8:17pm
5/30/2011 8:17pm
BobbyM wrote:
everts wants to get out of this company so fast he can't shit fast enough to do it....decoster will be the next to bail.
Thank God for an insider like Bobby here. Without him we would know shit.
txrider44
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txrider44 5/30/2011 8:19pm
5/30/2011 8:19pm
WORCSRacer wrote:
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's...
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's a problem and it is happening with alarming frequency. I heard about 3 different failures this week.

http://www.e-dirt.co.za/forumnew/forum_posts.asp?TID=35755&title=ktm-35…
BobbyM wrote:
one more time... FUCKING PILE OF SHIT AT THE PRO LEVEL.

GET A GRIP ON REALITY


ML512
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ML512 5/30/2011 8:42pm
5/30/2011 8:42pm
WORCSRacer wrote:
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's...
I'm glad KTM is going to take care of this its going to be expensive for them but it does reflect well on the company. It's a problem and it is happening with alarming frequency. I heard about 3 different failures this week.

http://www.e-dirt.co.za/forumnew/forum_posts.asp?TID=35755&title=ktm-35…
BobbyM wrote:
one more time... FUCKING PILE OF SHIT AT THE PRO LEVEL.

GET A GRIP ON REALITY
txrider44 wrote:
[img]http://image.dirtrider.com/f/26035285+w750+st0/141_0909_05_z+mX_gP_brazil_race_report+world_mx2_champion_marvin_musquin.jpg[/img] [img]http://image.motorcyclistonline.com/f/newsandupdates/racing_news/122_1008_tony_cairoli_ktm_2010_mx1_title/34299993+pheader_460x1000/122_1008_01_o+tony_cairoli+podium.jpg[/img]


Don't show him both pictures at once it might be too much for him to ingest.

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