MXGP-TV

Talon
Posts
768
Joined
1/18/2022
Location
Beaver, UT US
Fantasy
Edited Date/Time 3/16/2025 3:45pm

Anyone know how to cancel your subscription? This is 2 weeks in a row i cant watch the races because the archives are fucked up. I'm not paying 30 bucks a month for something i cant watch. I do the stupid Chat bot thing and there's no getting anywhere with it

1
|
philG
Posts
10879
Joined
5/12/2012
Location
GB
3/16/2025 1:01pm

same here , useless. 

3/16/2025 1:08pm Edited Date/Time 3/16/2025 1:10pm

I only watched live so far so haven't experienced this issue, but i just checked and i'm able to see all of today's races under this link:

https://www.mxgp-tv.com/player/vod/2025-mxgp-of-castilla-la-mancha-mxgp-race-2;entryId=0_4k1r51qw;playlistTitle=Races%2520Replays;tag=full-replays

Subscription settings are under "my profile" by clicking your profile name, than under "plan details" you have a manage option with the unsubscribe button (granted this is all done on pc with a browser not through any app)

*edit: After opening my posted link again i also now got an error "no source video was found", if i click another replay on the right hand side to pick another moto it worked again, no clue whats going on but there does seem to be some issue

3/16/2025 1:23pm

Have you tried clearing your browser history & cache?

The Shop

Talon
Posts
768
Joined
1/18/2022
Location
Beaver, UT US
Fantasy
3/16/2025 3:46pm

Have you tried clearing your browser history & cache?

yes. I cant watch it on my comp or my phone. This has been an issue for a lot of people and everyone's tried the trouble shoot options with no success

3/16/2025 4:46pm

I can watch it from my phone live no problems but when i watch the archives it will cut out. Its like it needs to be watched without skipping fwd

aees
Posts
2693
Joined
8/20/2015
Location
US
3/16/2025 5:09pm Edited Date/Time 3/16/2025 5:11pm

It's the Replay. MX2 moto 2 is broken from around 45.04, and MXGP moto 2 from 18 min mark (video times, not moto). 

When it plays, it might play for 1-2min and then stop again and have to reload complete page, for it to happen again. 

It's fucking disaster. 

Comment on Twitter and email support 

2
Mucktub
Posts
886
Joined
1/31/2016
Location
GB
3/16/2025 6:08pm

I have been able to watch all races except the MX1 race 2, plays for 5 seconds and stops. Have refresh the page but still only 5 seconds.

1
Motoman79
Posts
471
Joined
1/10/2014
Location
Phoenix, AZ US
3/16/2025 7:42pm

what a joke when i try to watch replays 2 weeks in a roll works for a a few minutes then just buffers very disappointed

 

1
jemcee
Posts
12685
Joined
8/11/2008
Location
AU
3/16/2025 11:35pm

I've had no problems but my mate is struggling.. It's crazy cause it's been pretty much flawless for the last few years (for us anyway) and now when they really don't need to give anyone another reason to not follow the GPs this happens.. 

Where is all the money going Luongo?

2
cwel11
Posts
2597
Joined
12/4/2019
Location
Orangeville, PA US
3/17/2025 3:01am

Same here. Tried different devices, clearing history, blah blah. Live broadcast first motos was ok. Tried watching second motos later in the day and wanted to throw my tv through a window. Trying to get a refund. Shame too. I really enjoyed the racing. Track was brutal and those guys are fun to watch. Paul and JT calling the races is a breath of fresh air as well. 

Front242
Posts
1057
Joined
4/13/2021
Location
Tipp City, OH US
3/17/2025 5:33am

just yesterday i watched the race replay from Spain....no problem at all and since years

aees
Posts
2693
Joined
8/20/2015
Location
US
3/17/2025 6:26am
Front242 wrote:

just yesterday i watched the race replay from Spain....no problem at all and since years

Did you watch all mxgp and MX2 motos? On what platform? 

I tried on windows, android, apple. Same issue on all. And this comes up on windows. 

The streaming files are corrupt. No matter what resolution. 

1000016742

 

1
JRCII
Posts
105
Joined
10/5/2006
Location
Meriden, CT US
3/17/2025 7:45am

I’m having the same problem as everyone has mentioned, put in a complaint with the chat-bot. No problems for eight years and now this crap. Watched hours and hours of MotoGP this weekend without any problems at all. I hope that Lewis and Adam will address this on the MXGP podcast.

1
Sparkey
Posts
444
Joined
1/4/2007
Location
Meridian, ID US
3/17/2025 8:31am

Last week was horrible and I gave up trying to watch them.  This week a bit better but could not watch 2nd mxgp moto as it kept on crashing.  I did comment on their FB page replays are horrible this year

Talon
Posts
768
Joined
1/18/2022
Location
Beaver, UT US
Fantasy
3/17/2025 8:58am

I wasn’t getting anywhere with the chat bot until I typed in “I’m getting a lawyer” 😂  sure enough “oh wait one second while we locate someone who can help”  


Got this email 12 hours later.  I don’t consider this a win by any means as I am thoroughly enjoying MXGP  but with it coming on at 3 and 4 am I watch the replays and with those not working, what’s the point. Hopefully they fix it so I can keep up with it  

IMG 8876.png?VersionId=oY.2z6iUuVoWxxhP z13
3/24/2025 12:48pm

Ok so I'm not the only one. I'm a pretty tech savvy guy and can troubleshoot a lot of things on my own, but I can't for the life of me figure out why the replays just end at any point. I've been going back and forth with them over email too, but I never got the "we know its an issue and we are looking into it" response. I just keep getting troubleshooting advise from them that does me no good. I'm pretty pissed off about it. I paid $150 or something like that for the whole season and so far I have watched 2 full motos. The rest cut out on me.

Sparkey
Posts
444
Joined
1/4/2007
Location
Meridian, ID US
3/24/2025 1:41pm

For whatever it’s worth, last night and this morning was the first time this year I’ve been able to successfully watch all the replays on multiple devices.  Hopefully they’ve got  it sorted out and no one else is having issues anymore as I have never been able to watch replays successfully until last night.

1
Talon
Posts
768
Joined
1/18/2022
Location
Beaver, UT US
Fantasy
3/24/2025 2:22pm
Sparkey wrote:
For whatever it’s worth, last night and this morning was the first time this year I’ve been able to successfully watch all the replays on multiple...

For whatever it’s worth, last night and this morning was the first time this year I’ve been able to successfully watch all the replays on multiple devices.  Hopefully they’ve got  it sorted out and no one else is having issues anymore as I have never been able to watch replays successfully until last night.

This was the post i was waiting for! If i see a couple more saying the archives work then ill re subscribe

Sc2
Posts
373
Joined
6/4/2018
Location
GB
3/24/2025 2:33pm

works fine for me in uk, 

it may of been asked before , but is the location a common denominator 

 

1
braybray182
Posts
10
Joined
12/8/2022
Location
Altona, MB CA
3/24/2025 2:37pm

I was having the same issue and going back and forth with their support (which kept suggesting the same troubleshooting tips). They finally emailed me yesterday admitting the issue was on their end and that their technicians had fixed it. I watched this weekend's race replays with no issues, haven't had a chance to go back and watch the whole races but last weekend's races seemed to be working better for the 5 minutes I tested as well.

2
MagMx08
Posts
162
Joined
11/20/2014
Location
IE
3/24/2025 2:47pm

I had streaming issues over the weekend too. Been a longtime subscriber to MXGP-TV and never had a problem. However, the streaming of the replays at the weekend was driving me insane. Couldn’t watch more than 2 mins of racing straight without it pausing and jumping back to the start. Done all the trouble shooting with no luck. Finally messaged them stating my disappointment and got an email back saying they are aware of the issue and are working on it, I’ll attach the email. Funnily enough, the streaming of replays was flawless after that. I hope they get it fixed, it’s usually a great service. 

IMG 9179

NicNak
Posts
1001
Joined
2/18/2019
Location
Palm Desert, CA US
3/24/2025 3:05pm

no issues over here this weekend either!

Mucktub
Posts
886
Joined
1/31/2016
Location
GB
3/24/2025 3:43pm
Sc2 wrote:

works fine for me in uk, 

it may of been asked before , but is the location a common denominator 

 

I couldn't get the replays to work properly over the weekend and I'm in the UK.

Talon
Posts
768
Joined
1/18/2022
Location
Beaver, UT US
Fantasy
3/28/2025 5:42am

Can anyone verify the issue is fixed? I don't want to re subscribe if the archives aren't fixed

Post a reply to: MXGP-TV

The Latest