Moto Jack Rack

kNewc wrote:

Andy called/emailed and said he missed my order and he would try to get one shipped to me early next week (and that my order had...

Andy called/emailed and said he missed my order and he would try to get one shipped to me early next week (and that my order had been accidentally marked as shipped somehow).

I'll keep this updated.

kNewc wrote:

Andy called/emailed and said he missed my order and he would try to get one shipped to me early next week (and that my order had...

Andy called/emailed and said he missed my order and he would try to get one shipped to me early next week (and that my order had been accidentally marked as shipped somehow).

I'll keep this updated.

Broseph wrote:

What distinguishes the Switch Hauler from the Moto Jack? They look the same at first glance.

ToolMaker wrote:

Well, we start with a better design. Materials (not the jack) are all requested North American (sometimes not available but that's requested from the metal suppliers)...

Well, we start with a better design. Materials (not the jack)
are all requested North American (sometimes not available but that's requested from the metal suppliers). First thing that happens, all the scale is removed from the tubing (which is all from the same mill for consistency) because everything is TIG welded. More redundancy on safety. Really too much to explain in a short text but because of the design we can adjust the arms better for proper fitment. The unit comes pre-assembled. Because of better design we can provide some adjustability on rack height. Unit is modular for easy install. Think not lifting heavy awkward configuration. Rattle reduction system.
Stores in nice compact space when not in use. Grade 8 hardware. More effort towards a better user experience.
Try Googleing (spelling?) Switch Hauler and see what customers have to say. About 4-5 years ago MXA did a long term test, they wrote it's the best hauler they ever tested.
Did I mention if you call, people answer the phone?
Did I mention everything is made in house to control quality? While we never talk bad about another product, we sell by telling the good features of ours. Things that most people will never notice, the bolts are purchased based on shoulder length so you're not articulating on the threads, so the excess thread needs to be cut and the polished.
The attention to detail, you won't even find the washers upside down under the bolt heads.
Just stuff, we typically just sell to a different demographic.
TM

yak651 wrote:

I always hated it when salespeople would come in and just bash their competitors instead of sealing their product. Never went with them unless it was...

I always hated it when salespeople would come in and just bash their competitors instead of sealing their product. Never went with them unless it was the only option. Thanks for the explanation of why you feel your product is better

crowe660 wrote:

Wut

motojackrack wrote:

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996...

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996 there is tons of our racks out there rolling down the roads. The current labor forces inflation in recent years has not been great to us but were still cracking them out as fast as we physically can.

motojackrack wrote:

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996...

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996 there is tons of our racks out there rolling down the roads. The current labor forces inflation in recent years has not been great to us but were still cracking them out as fast as we physically can.

fourfourone wrote:

I thought Kyle was here just to bash your company... You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category. Please...

I thought Kyle was here just to bash your company...

You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category.

Please explain because your google reviews from the last year seem to show this happens quite often.

OldPro277 wrote:

Definitely sounds like a Terry Varner / Derek Harris type of deal here , LMAO. MotoJack dude-- word of advice here--- based on your response above...

Definitely sounds like a Terry Varner / Derek Harris type of deal here , LMAO.


MotoJack dude-- word of advice here--- based on your response above, your best bet is to just slip back into the bushes and concentrate on what customers that you still have.

motojackrack wrote:

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996...

Hello, Andy from Motojackrack just a big misunderstanding talked to Kyle all good shipping out in the next batch. I invented this rack back in 1996 there is tons of our racks out there rolling down the roads. The current labor forces inflation in recent years has not been great to us but were still cracking them out as fast as we physically can.

fourfourone wrote:

I thought Kyle was here just to bash your company... You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category. Please...

I thought Kyle was here just to bash your company...

You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category.

Please explain because your google reviews from the last year seem to show this happens quite often.

motojackrack wrote:

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You...

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You ever miss an email??? He contacted me today and I responded immediately. I was also out sick Monday and Tuesday unable to do anything.....today is Wednesday.

fourfourone wrote:

I thought Kyle was here just to bash your company... You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category. Please...

I thought Kyle was here just to bash your company...

You say big misunderstanding but how does ignoring someone's emails fall into the "misunderstanding" category.

Please explain because your google reviews from the last year seem to show this happens quite often.

motojackrack wrote:

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You...

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You ever miss an email??? He contacted me today and I responded immediately. I was also out sick Monday and Tuesday unable to do anything.....today is Wednesday.

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

motojackrack wrote:

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You...

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You ever miss an email??? He contacted me today and I responded immediately. I was also out sick Monday and Tuesday unable to do anything.....today is Wednesday.

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

Nathaniel129 wrote:

Dude, you are NOT helping yourself or your company replying here. Your "I'm sorry, BUT BUT BUT" replies may work with a few local customers, but...

Dude, you are NOT helping yourself or your company replying here.
Your "I'm sorry, BUT BUT BUT" replies may work with a few local customers, but it's incredibly transparent here.
Heat. Missed emails. Recession. Got it.
Listen to every single person replying to you....

motojackrack wrote:

When someone asks me a question I answer it and I did! This site has sure changed!!!

motojackrack wrote:

When someone asks me a question I answer it and I did! This site has sure changed!!!

motojackrack wrote:

When someone asks me a question I answer it and I did! This site has sure changed!!!

Nathaniel129 wrote:

If only you answered his question after he placed an order....
Wow

motojackrack wrote:

When someone asks me a question I answer it and I did! This site has sure changed!!!

LungButter wrote:

What was your previous username?

motojackrack wrote:

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You...

Yeah we are getting bashed big time and will loose hundreds of orders! I never ignored his emails but did Miss one from last month. You ever miss an email??? He contacted me today and I responded immediately. I was also out sick Monday and Tuesday unable to do anything.....today is Wednesday.

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

yak651 wrote:

:laugh: :laugh: :laugh: It's quite possible a review or 2 is a disgruntled person or someone messing with you, but to come and say all bad...

It's quite possible a review or 2 is a disgruntled person or someone messing with you, but to come and say all bad reviews are not your customers? You may want to do a little self reflection...

fourfourone wrote:

What about the google reviews?

motojackrack wrote:

Out of my hands on that google. Contacted them with no response anyone can say anything on there. The bad ones our not my customers.

yak651 wrote:

:laugh: :laugh: :laugh: It's quite possible a review or 2 is a disgruntled person or someone messing with you, but to come and say all bad...

It's quite possible a review or 2 is a disgruntled person or someone messing with you, but to come and say all bad reviews are not your customers? You may want to do a little self reflection...

OldPro277 wrote:

Definitely sounds like a Terry Varner / Derek Harris type of deal here , LMAO. MotoJack dude-- word of advice here--- based on your response above...

Definitely sounds like a Terry Varner / Derek Harris type of deal here , LMAO.


MotoJack dude-- word of advice here--- based on your response above, your best bet is to just slip back into the bushes and concentrate on what customers that you still have.

motojackrack wrote:

Oh Hey thanks for the advice but not not going to happen in this life time.....LoL