Lightspeed Carbon

Edited Date/Time 12/3/2014 12:03pm
Monday morning I ordered fork guards, frame guards, and a brake line pinch clamp from Lightspeed.

I got the order confirmation email immediately. But they have not charged my card or sent a shipping confirmation email.

I had called them several times in the weeks prior to placing my order without an answer. I also emailed them twice and both times my message was rejected because their inbox was full. I had a question about fitment but I figured it out myself.

Anyone have experience dealing directly with this company?
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12/3/2014 7:23am Edited Date/Time 12/3/2014 7:24am
My experience is identical to yours and I came to the conclusion on my own that Lightspeed is either out of business, or really doesn't want anyone's money. You're calling that Brea, CA number I take it.

I started calling some of those big box retailers like motosport and asked them to look at the backorder dates... and as i expected, there was no date shown, which is usually an indicator they've gone under or discontinued that part. but the thing is, it was every Lightspeed product.

maybe they are, maybe they arent, but im not going to chase them all over the solar system to give them my money.
Skuzzy29
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12/3/2014 7:33am
Since they're still active on their Facebook page, I would guess they're still around!
mxb2
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12/3/2014 7:36am
x2, good product, customer service sucks, and most stuff is always outa stock or back ordered.

The Shop

mxb2
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12/3/2014 7:37am
Skuzzy29 wrote:
Since they're still active on their Facebook page, I would guess they're still around!
Wrong lightspeed.
12/3/2014 7:40am
mxb2 wrote:
x2, good product, customer service sucks, and most stuff is always outa stock or back ordered.
This
Skuzzy29
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12/3/2014 7:49am
Skuzzy29 wrote:
Since they're still active on their Facebook page, I would guess they're still around!
mxb2 wrote:
Wrong lightspeed.
My bad...saw lightspeed and carbon then immediately went to bikes.
IceMan446
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Sacramento, CA, USA
12/3/2014 8:15am
Try ebay.

I got some white fork guards off ebay and had them in 5 days.

Havent had any experience with their website.
Paul333
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12/3/2014 8:17am
I just placed an order recently. You will be fine.

My whole order arrived without any issues.
Zycki11
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Edwardsville, IL, USA
12/3/2014 9:53am
I have been searching for 2014 Yamaha Front Brake Cover for a while! Me wanty so bad! I may just call up Lamson and ask if they have any left over! haha
Kawaboy14
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Austin, TX, USA
12/3/2014 10:20am
They will charge you when they ship it......not before
12/3/2014 10:46am
Paul333 wrote:
I just placed an order recently. You will be fine.

My whole order arrived without any issues.
How long did it take after placing the order for them to ship?
12/3/2014 10:50am
Kawaboy14 wrote:
They will charge you when they ship it......not before
That is what I expected. Just didn't want to find out I ordered from a company that was out of business.
mxb2
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12/3/2014 12:03pm
Kawaboy14 wrote:
They will charge you when they ship it......not before
That is what I expected. Just didn't want to find out I ordered from a company that was out of business.
i would call them, if they cant give you an answer, cancel the order, plenty of other options out there.

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