Robbed at the races?

huck
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huck 1/8/2014 6:16am
1/8/2014 6:16am
jeffro503 wrote:
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but...
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but since I'm single and don't have kids....I think differently. I would of said " Give me my fucking money back! ".....with a look on my face that I wasn't playing around. You CAN'T charge someone for something....then not deliver.....then expect to keep what they just paid. That's wrong no matter how you look at it.

You're right....you did get robbed.
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the while having a look on my face like "this guy is a fucking idiot"....
Outsider
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Outsider 1/8/2014 6:17am
1/8/2014 6:17am
Ever notice how when the bank makes a "mistake", it's ALWAYS in THEIR favor? And then it's up to the customer to waste their time trying to resolve the mistake?

That's kinda what this feels like. Just give people their money back immediately and fucking apologize.
huck
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huck 1/8/2014 6:22am
1/8/2014 6:22am
jayracer5 wrote:
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they...
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they sent, at least to my pit, represented to be in charge. But stuff happens, that's life.
GuyB wrote:
You felt bad enough about it that you posted a rant. So now you've been given a next step to rectify the situation from several people...
You felt bad enough about it that you posted a rant.

So now you've been given a next step to rectify the situation from several people, and your response is, "I'll check into it with them further even though I don't feel I should have to."

Wow.
jtomasik wrote:
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running...
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running the show. He most certainly shouldn't have to be chasing his money. They should be going out of THEIR way to fix THEIR fuck up.
Their policy is to offer a rain check. They did that. If that wasn't acceptable, he should have found a resolution at the track. It's not like the promoter told him "NO, you're not getting your money back!"
lostboy819 1/8/2014 6:47am
1/8/2014 6:47am
huck wrote:
What were you expecting? I had a AX event last fall. It rained terribly Saturday night after the practices and we had to postpone it till...
What were you expecting?

I had a AX event last fall. It rained terribly Saturday night after the practices and we had to postpone it till the next day. We told our staff to tell everybody that their wristband would get them in the next day..along with the spectators that had already bought tickets. My staff was in no position to refund any money. They did their jobs as they were instructed. I had some racers and spectators find me and tell me that they couldn't be there the next day, for whatever reason...I then refunded their money, and took their wristband. I was in the position of authority, not the girls that were telling them that they could get in tomorrow....
I agree that was by far the best way to handle a rain out at your race, and you guys had it the next day so its a different deal because you cant control the weather. The race that jayracer5 went to was cancelled by the promoter for low turn out and the rain check is for a race that is a month and half away so two completely different situations.

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jayracer5
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jayracer5 1/8/2014 7:03am
1/8/2014 7:03am
rrjr wrote:
I didn't read the whole thread, so maybe this has been pointed out already. The track operator is not the race promoter. CMC is the promoter...
I didn't read the whole thread, so maybe this has been pointed out already.


The track operator is not the race promoter. CMC is the promoter of the Golden State National Series. It's a traveling series that runs at several tracks.

Look at it from the track operators position. He agrees to let CMC hold their race and puts on his website that there will be no open practice because of the CMC race. So when the race is cancelled he loses out on all the riders who went somewhere else because of the scheduled race.

However in this case the track is owned by the race promoters brother, but he doesn't manage the track and probably wasn't there on Sunday. You would think being his sister was the promoter that he would've know very early the race wasn't going to happen.

As for the OP's question~ No you were not robbed. You paid your gate fee and were given a rain check to use at the make-up race. Were you not going to race the entire series? As far as being given a rain check when it wasn't raining, haven't you tried to buy something on sale but it was out of stock so the store gave you a rain check?
Thanks rrjt. Was planning on riding the series except for the 2/22 race. Was going to take the little guy to race Arenacross. I wasn't' offered a rain check to get in any of the other 3 events coming up. Only the 2/22 race which I knew we couldn't make. Good point on the rain check at the store, but I don't ever recall them ever taking my $ until I came back and made the purchase when they got more inventory in.
gabrielmalinois 1/8/2014 7:38am
1/8/2014 7:38am
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he had he would have probably gotten his money back because the squeaky wheel gets the oil. Then the situation would be; the promoter tried to rob him rather than the promoter did rob him. Those who are blaming the OP obviously believe it is the consumers responsibility to not get screwed and if the consumer does get screwed it's all his fault. That must be how they go about their business as well so in a sense it is as much self justification as it is "insider" culture. Good businesses bend over backwards to satisfy their customers, bad ones don't.
huck
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huck 1/8/2014 7:40am
1/8/2014 7:40am
gabrielmalinois wrote:
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he...
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he had he would have probably gotten his money back because the squeaky wheel gets the oil. Then the situation would be; the promoter tried to rob him rather than the promoter did rob him. Those who are blaming the OP obviously believe it is the consumers responsibility to not get screwed and if the consumer does get screwed it's all his fault. That must be how they go about their business as well so in a sense it is as much self justification as it is "insider" culture. Good businesses bend over backwards to satisfy their customers, bad ones don't.
This business didn't know that their customer wasn't satisfied... How could they, if the customer didn't let somebody know? I'm sure the promoter isn't a mind read....
Pond Scum
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Pond Scum 1/8/2014 7:47am
1/8/2014 7:47am
They know now, is the check in the mail ?
sc961
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sc961 1/8/2014 7:47am
1/8/2014 7:47am
gabrielmalinois wrote:
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he...
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he had he would have probably gotten his money back because the squeaky wheel gets the oil. Then the situation would be; the promoter tried to rob him rather than the promoter did rob him. Those who are blaming the OP obviously believe it is the consumers responsibility to not get screwed and if the consumer does get screwed it's all his fault. That must be how they go about their business as well so in a sense it is as much self justification as it is "insider" culture. Good businesses bend over backwards to satisfy their customers, bad ones don't.
Tell us about the business you operate. I'm interested to hear how you handle customer complaints and issues.

The OP blamed a promoter for "robbing" him. It doesn't appear the OP ever spoke to the promoter, and the track employee followed track policy for the situation.

I'm not sure anyone is placing blame on the OP, but there certainly seem to be many placing blame on the promoter that no one spoke directly too..
JeepnMike
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JeepnMike 1/8/2014 7:57am
1/8/2014 7:57am
So did the cash he paid to get in somehow leave the building between the time he got there and the time they decided to cancel the day? Saying "sorry, promoter ain't here" is BS when the cash he paid to get in is likely sitting in the same little lock box it went into when he showed up. The same people that took his money at the gate should be the same people who give him his money back on the way out with an apology at a minimum.
huck
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huck 1/8/2014 8:05am
1/8/2014 8:05am
Pond Scum wrote:
They know now, is the check in the mail ?
Has the OP contacted the promoter? NO.... How does the promoter know where to 'mail the check'... Maybe the OP wants to stay anonymous and just bad mouth the promoter? He's been given her email address, but refused to contact her.

Some people are only happy when they are miserable.
4stroke4DWIN
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4stroke4DWIN 1/8/2014 8:14am
1/8/2014 8:14am
Sometimes I wonder how old some of you are, A guy makes a post about "feeling" like he got the short end of the stick and everyone starts to pile on him? Then you guys start piling on each otherLaughing WTF? to funny, Makes me wonder how you guys make it thru the daily grind.Pinch
gabrielmalinois 1/8/2014 8:15am
1/8/2014 8:15am
gabrielmalinois wrote:
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he...
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he had he would have probably gotten his money back because the squeaky wheel gets the oil. Then the situation would be; the promoter tried to rob him rather than the promoter did rob him. Those who are blaming the OP obviously believe it is the consumers responsibility to not get screwed and if the consumer does get screwed it's all his fault. That must be how they go about their business as well so in a sense it is as much self justification as it is "insider" culture. Good businesses bend over backwards to satisfy their customers, bad ones don't.
sc961 wrote:
Tell us about the business you operate. I'm interested to hear how you handle customer complaints and issues. The OP blamed a promoter for "robbing" him...
Tell us about the business you operate. I'm interested to hear how you handle customer complaints and issues.

The OP blamed a promoter for "robbing" him. It doesn't appear the OP ever spoke to the promoter, and the track employee followed track policy for the situation.

I'm not sure anyone is placing blame on the OP, but there certainly seem to be many placing blame on the promoter that no one spoke directly too..
According to the OP's story he was specifically told by a worker that they were not giving refunds. Obviously that was the promoter's approach to this situation which was to be communicated to the customers through their workers. It seems to me (and many on this board) that the intent of the promoter was to keep money without providing a product or service. In my book that is a terrible business practice and not somebody I would do business with. If that wasn't the promoters intent they should have anticipated this as an issue and offered the choice of a refund along with the others.

It is rare for me to have customers because I rarely sell products or services but in all my business dealings I always seek to foster "win / win" outcomes. When I did provide products and services in the past I did whatever it took to please the customer often at my loss because in the long run a good reputation is far more important than short term gains. It seems to me that the $30.00 gate fee the promoter gained that day without providing a service is going to cost them significantly more in loses due to the hit it caused to their reputation.
AS64
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AS64 1/8/2014 8:57am
1/8/2014 8:57am
jayracer5 wrote:
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they...
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they sent, at least to my pit, represented to be in charge. But stuff happens, that's life.
GuyB wrote:
You felt bad enough about it that you posted a rant. So now you've been given a next step to rectify the situation from several people...
You felt bad enough about it that you posted a rant.

So now you've been given a next step to rectify the situation from several people, and your response is, "I'll check into it with them further even though I don't feel I should have to."

Wow.
jtomasik wrote:
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running...
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running the show. He most certainly shouldn't have to be chasing his money. They should be going out of THEIR way to fix THEIR fuck up.
x2
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GrapeApe 1/8/2014 9:00am
1/8/2014 9:00am
gabrielmalinois wrote:
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he...
Should the OP have spent the next hour trying to track down management to make this situation right, of course he should have, and if he had he would have probably gotten his money back because the squeaky wheel gets the oil. Then the situation would be; the promoter tried to rob him rather than the promoter did rob him. Those who are blaming the OP obviously believe it is the consumers responsibility to not get screwed and if the consumer does get screwed it's all his fault. That must be how they go about their business as well so in a sense it is as much self justification as it is "insider" culture. Good businesses bend over backwards to satisfy their customers, bad ones don't.
This isn't about good business sense, it's about sticking up for a buddy. If this were some random race/series, no one would be blaming the OP.
newmann
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newmann 1/8/2014 9:12am
1/8/2014 9:12am
sc961 wrote:
I'm amazed reading through this thread. What's the track policy? If it's a rain check, it's a rain check. Small print, big print, magic marker on...
I'm amazed reading through this thread. What's the track policy? If it's a rain check, it's a rain check. Small print, big print, magic marker on the side of the sign up building. This isn't some new policy that no other promoter in the world has in place.

Since you've been racing for longer than you'd care to admit, I'm confident you would know the right people to talk with if you felt going outside the normal policy was warranted.

Instead, you come here to try and get people in an uproar over $30.. If you felt a rain check wasn't fair, why not find the people in charge, and get it taken care of?

Seems like you thought it would be fun to go to all the moto forums you can find, and post the same shitty story to see how many other riders you could get worked up over this "terrible" treatment.

Hey Flarider, seems you have a stalker? Something new..
Hey Flarider, seems you have a stalker? Something new..

What did I miss? How is this guy stalking Dave?
DirtyFilter75
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DirtyFilter75 1/8/2014 9:23am
1/8/2014 9:23am
This thread is full of very wise posters who seem to know EXACTLY how a business should be ran!

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jeffro503 1/8/2014 9:30am
1/8/2014 9:30am
GuyB wrote:
You felt bad enough about it that you posted a rant. So now you've been given a next step to rectify the situation from several people...
You felt bad enough about it that you posted a rant.

So now you've been given a next step to rectify the situation from several people, and your response is, "I'll check into it with them further even though I don't feel I should have to."

Wow.
jtomasik wrote:
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running...
He's pissed because of a shitty business policy. That isn't his fault. Don't try turning this around on him 'cause you're tight with the people running the show. He most certainly shouldn't have to be chasing his money. They should be going out of THEIR way to fix THEIR fuck up.
huck wrote:
Their policy is to offer a rain check. They did that. If that wasn't acceptable, he should have found a resolution at the track. It's not...
Their policy is to offer a rain check. They did that. If that wasn't acceptable, he should have found a resolution at the track. It's not like the promoter told him "NO, you're not getting your money back!"
No you wouldn't.
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jeffro503 1/8/2014 9:35am
1/8/2014 9:35am
jeffro503 wrote:
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but...
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but since I'm single and don't have kids....I think differently. I would of said " Give me my fucking money back! ".....with a look on my face that I wasn't playing around. You CAN'T charge someone for something....then not deliver.....then expect to keep what they just paid. That's wrong no matter how you look at it.

You're right....you did get robbed.
huck wrote:
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the...
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the while having a look on my face like "this guy is a fucking idiot"....
Qouted the wrong one.

No you wouldn't.

Why would you think it would be justified to keep my money? What if that was the only race I had planned on attending........and you want to give me a rain check? You charge me a gate fee....no riding happens because there isn't enough people.....but you want to keep the money I just gave you? I would have gotten my $10.00 from you in either cash or some other way that made me feel like I didn't get ripped off. I wouldn't of left until I got something.
huck
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huck 1/8/2014 9:47am
1/8/2014 9:47am
jeffro503 wrote:
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but...
Hell YES he should of returned the money! I know you had your kids with you , so you kept your cool like a good dad.....but since I'm single and don't have kids....I think differently. I would of said " Give me my fucking money back! ".....with a look on my face that I wasn't playing around. You CAN'T charge someone for something....then not deliver.....then expect to keep what they just paid. That's wrong no matter how you look at it.

You're right....you did get robbed.
huck wrote:
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the...
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the while having a look on my face like "this guy is a fucking idiot"....
jeffro503 wrote:
Qouted the wrong one. No you wouldn't. Why would you think it would be justified to keep my money? What if that was the only race...
Qouted the wrong one.

No you wouldn't.

Why would you think it would be justified to keep my money? What if that was the only race I had planned on attending........and you want to give me a rain check? You charge me a gate fee....no riding happens because there isn't enough people.....but you want to keep the money I just gave you? I would have gotten my $10.00 from you in either cash or some other way that made me feel like I didn't get ripped off. I wouldn't of left until I got something.
If you come to me like a normal person, you would leave satisfied. If you come to me like a dumbass, you will most likely leave less than satisfied.


Here is exactly how it would happen....

If you came up with a shitty attitude DEMANDING something, or saying "Give me my fucking money back", I would most likely tell you our policy is to offer you a rain check. If you kept being a 'bad ass', you'd be removed from the property. Act like a douche bag asshole, get treated like a douche bag asshole.

However, if you came up and said that you couldn't make it back, or that you would rather simply have your money back, I'd give you it back. Act civilized and respectful, get treated civilized and with respect.
motogrady
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motogrady 1/8/2014 9:51am
1/8/2014 9:51am
huck wrote:
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the...
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the while having a look on my face like "this guy is a fucking idiot"....
jeffro503 wrote:
Qouted the wrong one. No you wouldn't. Why would you think it would be justified to keep my money? What if that was the only race...
Qouted the wrong one.

No you wouldn't.

Why would you think it would be justified to keep my money? What if that was the only race I had planned on attending........and you want to give me a rain check? You charge me a gate fee....no riding happens because there isn't enough people.....but you want to keep the money I just gave you? I would have gotten my $10.00 from you in either cash or some other way that made me feel like I didn't get ripped off. I wouldn't of left until I got something.
huck wrote:
If you come to me like a normal person, you would leave satisfied. If you come to me like a dumbass, you will most likely leave...
If you come to me like a normal person, you would leave satisfied. If you come to me like a dumbass, you will most likely leave less than satisfied.


Here is exactly how it would happen....

If you came up with a shitty attitude DEMANDING something, or saying "Give me my fucking money back", I would most likely tell you our policy is to offer you a rain check. If you kept being a 'bad ass', you'd be removed from the property. Act like a douche bag asshole, get treated like a douche bag asshole.

However, if you came up and said that you couldn't make it back, or that you would rather simply have your money back, I'd give you it back. Act civilized and respectful, get treated civilized and with respect.
Sounding a bit premadonna to me.

Hey, if you can't be there, your employee should have had the authority to refund.

They had the authority to take the cake, did they not?

Why should a paying customer have to chase you around? You a little God or something?
huck
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huck 1/8/2014 9:55am
1/8/2014 9:55am Edited Date/Time 1/8/2014 9:56am
motogrady wrote:
Sounding a bit premadonna to me. Hey, if you can't be there, your employee should have had the authority to refund. They had the authority to...
Sounding a bit premadonna to me.

Hey, if you can't be there, your employee should have had the authority to refund.

They had the authority to take the cake, did they not?

Why should a paying customer have to chase you around? You a little God or something?
Using your "logic", why can't the checker at Wal-Mart give you your money back if a product is defective?



Let's say that a MLB game is rained out (or there is an issue with the power for the lights)...do the people taking the tickets give money back? hell no they don't. Rain checks are offered.


Are you really that fucking stupid?
motogrady
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motogrady 1/8/2014 10:02am
1/8/2014 10:02am
motogrady wrote:
Sounding a bit premadonna to me. Hey, if you can't be there, your employee should have had the authority to refund. They had the authority to...
Sounding a bit premadonna to me.

Hey, if you can't be there, your employee should have had the authority to refund.

They had the authority to take the cake, did they not?

Why should a paying customer have to chase you around? You a little God or something?
huck wrote:
Using your "logic", why can't the checker at Wal-Mart give you your money back if a product is defective? Let's say that a MLB game is...
Using your "logic", why can't the checker at Wal-Mart give you your money back if a product is defective?



Let's say that a MLB game is rained out (or there is an issue with the power for the lights)...do the people taking the tickets give money back? hell no they don't. Rain checks are offered.


Are you really that fucking stupid?
Ha, right, your as big as WalMart, the place where you walk up to a counter and get your money back, without
a receipt or a manager.

You wanna be a bad ass, reap what you sow, get on the Vital review board for a day.
huck
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huck 1/8/2014 10:06am
1/8/2014 10:06am
motogrady wrote:
Sounding a bit premadonna to me. Hey, if you can't be there, your employee should have had the authority to refund. They had the authority to...
Sounding a bit premadonna to me.

Hey, if you can't be there, your employee should have had the authority to refund.

They had the authority to take the cake, did they not?

Why should a paying customer have to chase you around? You a little God or something?
huck wrote:
Using your "logic", why can't the checker at Wal-Mart give you your money back if a product is defective? Let's say that a MLB game is...
Using your "logic", why can't the checker at Wal-Mart give you your money back if a product is defective?



Let's say that a MLB game is rained out (or there is an issue with the power for the lights)...do the people taking the tickets give money back? hell no they don't. Rain checks are offered.


Are you really that fucking stupid?
motogrady wrote:
Ha, right, your as big as WalMart, the place where you walk up to a counter and get your money back, without a receipt or a...
Ha, right, your as big as WalMart, the place where you walk up to a counter and get your money back, without
a receipt or a manager.

You wanna be a bad ass, reap what you sow, get on the Vital review board for a day.
I think you mean "you're".


And besides, there were only 40 people at this event, I'm sure the promoter wasn't THAT hard to find.


The only ones acting like a 'bad ass' are the ones saying that they'd 'get their money worth one way or another'.



You fucks won't be happy until you chase every promoter and track owner off.
motogrady
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motogrady 1/8/2014 10:14am
1/8/2014 10:14am Edited Date/Time 1/8/2014 10:15am
No, I'm talking "your" money, not "you're gonna get the money".

Face it, the track offered a service.
For whatever reason, they did not deliver the service.

They give the money back.

And by the way, anyone who tries to win an argument, or belittle a foe with their lack of grammar, is weak.

Even when they're right.
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Rizzo 1/8/2014 10:14am
1/8/2014 10:14am
Falcon wrote:
I had a similar thing happen to me at the Anaheim Supercross amateur day in 2002, for the exact opposite reason. There were too many people...
I had a similar thing happen to me at the Anaheim Supercross amateur day in 2002, for the exact opposite reason. There were too many people for the promoter to handle (it was CMC, by the way.)
The rush of people trying to get into the track to practice was so deep that it jammed the entry way. People kept looping around and getting back in line to "re" practice and I was one of the guys who didn't even get practice. They eventually called practice and posted the race lineup, and it was apparent that my first race would occur sometime around 10PM. This was on a Sunday after the Supercross, by the way.
Well, I decided I had had enough, and went to the signup booth to get my money back. The dude in front of me was in the same scenario and they wouldn't refund his money. Remember, this was without tires ever touching dirt, and a dubious likelihood that we'd even get to ride. He tore out of there cursing up a storm and I had to act much more calmly to try and get my refund. I ended up getting my entry fees back, but not the $15 gate fee (or was it $20?)
That was a crappy situation for sure. I've never had that kind of problem with AMA, NMA, CMMC, or any other organization I've raced with.
I also signed up for that, OMG what a nightmare. The entire tunnel of Anaheim stadium was filled with people/bikes, its was like a running of the bulls. It was close to noon and motos weren't even posted yet. I too went to the promoter trailer to ask about a refund as I was signed up for 2 classes, one was starting around 4pm and the other, 10 or 11pm. I was not happy at all, this was not how I wanted to spend the Sunday after A1. I'll be the first to admit that I'm a short tempered hot head and for whatever reason, I went to the trailer and was calm and polite (again, very unusual for me). The lady there(maybe Sandra) said they weren't issuing refunds right there on the spot, but that if I wanted to cancel my second class, they would refund that amount later. I had no idea if they would honor that, had nothing in writing or no guarantee, but about 2-3 weeks later, after the dust settled of course, it was returned. It was pretty cool riding in the stadium, track was tamed down of course with triples made into doubles and finish line a table and probably 3 laps if I remember correctly. Looking back, I'm sure they were overwhelmed and should have capped entries.

The guy who was robbed, I don't feel was ranting or bitching, he spoke kind about the org and their history, but I do think he should have asked for someone else when he didn't agree with the outcome. Everyone is different, but, I always shake my head at people that accept "no" right from the start or wont counter offer in a scenario like this. Turning the race into open practice was fine, but asking for more $$ for it, mmmmmm NO. Hey, we screwed up and have to cancel, so either give us more, or leave with nothing, that doesn't seem right.
GIwasB4
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GIwasB4 1/8/2014 10:15am
1/8/2014 10:15am
huck wrote:
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the...
If somebody came to my like that at my event, I would have politely told you to go fuck yourself and never come back... all the while having a look on my face like "this guy is a fucking idiot"....
jeffro503 wrote:
Qouted the wrong one. No you wouldn't. Why would you think it would be justified to keep my money? What if that was the only race...
Qouted the wrong one.

No you wouldn't.

Why would you think it would be justified to keep my money? What if that was the only race I had planned on attending........and you want to give me a rain check? You charge me a gate fee....no riding happens because there isn't enough people.....but you want to keep the money I just gave you? I would have gotten my $10.00 from you in either cash or some other way that made me feel like I didn't get ripped off. I wouldn't of left until I got something.
huck wrote:
If you come to me like a normal person, you would leave satisfied. If you come to me like a dumbass, you will most likely leave...
If you come to me like a normal person, you would leave satisfied. If you come to me like a dumbass, you will most likely leave less than satisfied.


Here is exactly how it would happen....

If you came up with a shitty attitude DEMANDING something, or saying "Give me my fucking money back", I would most likely tell you our policy is to offer you a rain check. If you kept being a 'bad ass', you'd be removed from the property. Act like a douche bag asshole, get treated like a douche bag asshole.

However, if you came up and said that you couldn't make it back, or that you would rather simply have your money back, I'd give you it back. Act civilized and respectful, get treated civilized and with respect.
I can see him now. He's the guy with the flat bill hat on sideways and the shorts hanging off his ass with his boxers all wadded up in his crack, making him have a mean look on his face.
huck
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huck 1/8/2014 10:17am
1/8/2014 10:17am
motogrady wrote:
No, I'm talking "your" money, not "you're gonna get the money". Face it, the track offered a service. For whatever reason, they did not deliver the...
No, I'm talking "your" money, not "you're gonna get the money".

Face it, the track offered a service.
For whatever reason, they did not deliver the service.

They give the money back.

And by the way, anyone who tries to win an argument, or belittle a foe with their lack of grammar, is weak.

Even when they're right.
You're talking about "my walmart"??

"Ha, right, your as big as WalMart,"



TELL YOU WHAT, if this guy is THAT butthurt about it, have him message me on vital his name and address and I'll send him the fucking money...
Torco1
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Torco1 1/8/2014 10:25am
1/8/2014 10:25am
There's a reason why these types of policies are in place. It would be very hard for the promoter, the track owner and whoever else that might be involved to keep track of things. If the person at the gate and the people at sign up were given the authority to just refund people money for whatever reason things could get messy. What happens at the end of the day when the money totals don't add up to the amount of people that were there? Say for example they are $500 short of what should be there, people at the gate or sign up or whatever could say...."this many people left before the event started and they wanted a refund". Meanwhile that worker has $300 stashed in their pocket. That's why rain checks and other options are given instead of refunds. Now if there was an issue where you really needed to leave and the no refund policy was in effect, pretty much all the lower employees, volunteers and helpers are going to say there are no refunds, only rain checks because that is what they were told to say and do. That's when you would need to find someone in the position or with the authority give you an actual refund and I'm pretty positive the person running things would do that for just about anyone.

I'm not even talking about this specific event, I talking about this situation in general because a lot of people are saying its robbery or a scam to have these types of policies. When a track is holding a race that's being put on by a promoter or some special event, there are usually a lot of extra workers there that day, most of them are volunteers. They are given instructions on how things are going to work that day and they don't have any authority to change policies or make bigger decisions. They are going to do what they were told and instructed to do.

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