Robbed at the races?

Team Ideal
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Ste. Marie, IL US
1/7/2014 4:43pm
While I am a little cautious of first time posters bashing someone or thing, this crap happens around us quite often. in the beginning it was only one track but then I'm assuming the rest caught wind and followed suite. it's a total load to give someone that prefers cash back a rain check, especially when they have a long drive and the next event is over a month away. I will give a couple of ours a slight break because they put it has to be used by the end of the year, but that doesn't always work out either. I have had at least three "rain checks" that I have never had the opportunity to use because the stars didn't align so I was out the whole fee and more than once it included the entry fee for the race too. oh and I have went to the head cheese and was told it was rain check or nothing. total BS IMO
RonSkj
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Radiator Springs, CA US
Fantasy
1/7/2014 4:49pm
jayracer5 wrote:
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they...
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they sent, at least to my pit, represented to be in charge. But stuff happens, that's life.
GuyB wrote:
You felt bad enough about it that you posted a rant. So now you've been given a next step to rectify the situation from several people...
You felt bad enough about it that you posted a rant.

So now you've been given a next step to rectify the situation from several people, and your response is, "I'll check into it with them further even though I don't feel I should have to."

Wow.
Wow is right.. He gets ripped off, you call it a rant and act like he is at fault. Enjoy your lunch with Sondra.
jayracer5
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Temecula, CA US
1/7/2014 4:52pm
flarider wrote:
Did the OP, jayracer5, specifically request a cash refund in lieu of the rain check and/or go up the chain of command, to the event promoter/manager...
Did the OP, jayracer5, specifically request a cash refund in lieu of the rain check and/or go up the chain of command, to the event promoter/manager specifically requesting cash in lieu of a rain check?

IMO, had I been upset and wanted my cash in lieu of the rain check, I would not have left without it or the name of the highest in command I spoke to who denied my request. I also would have demanded a phone number or email address to take my complaint to in an attempt to resolve it privately, rather than immediately running to various forums to complain publicly

If denied by some lackey who doesn't have a complete grasp of policies or the ability to make exceptions and no attempt is made to get to the final decision maker, then you really only have yourself to blame.

That'd be like not liking your Big Mac at McDonalds and complaining to the guy cleaning the bathroom without ever speaking to the manager.

Did you speak to the manager?

and lastly, I always find suspicious people who's first post is a bashing post where it could have been resolved privately
Thanks for the feedback and Yes!, It could have been handled privately. They could have handed me my $30 back and I would have been happy and likely gone to the next race. Why is it the customer's problem that they sent someone with a bad attitude, with the wrong message, to the people that showed up trying to support their event? The person represented to be in charge and brought the message. That's on the promoter, not me. I felt going up the chain of command that day would have gotten me no where. Maybe I'm wrong and if so I can accept that. Guess I've never gone to McDonalds and paid and have them refuse to even give me my burger, or tell me to come back in 6-7 weeks to get my burger, so I'm not quite sure about that analogy.
GuyB
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Aliso Viejo, CA US
1/7/2014 4:56pm
RonSkj wrote:
Wow is right.. He gets ripped off, you call it a rant and act like he is at fault. Enjoy your lunch with Sondra.
It was a rant from a first-time poster. Like Dave said, I'm guessing a better effort could have been made at the track. Now, it's just a crap sandwich for everyone.

Lunch with Sondra, eh? You assume a little too much.

The Shop

flarider
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1/7/2014 4:58pm
Sorry flarider and Guy B but imo he shouldn't have had to go up any chain of command or resort to a rant in order to...
Sorry flarider and Guy B but imo he shouldn't have had to go up any chain of command or resort to a rant in order to get treated right. This is the kind of thing that makes us look at some of these people like they are used car salesmen and not professionals trying to run an enterprise.
Who said he had to go on a rant?
Pretty sure I didn't, but I do think if you have an issue, you speak to the manager, don't you think?

Or do you think my analogy of complaining to the McDonald's janitor and not the restaurant manager about your inadequate Big Mac is the proper procedure in seeking relief for your displeasure?

It's really simple, you have a problem, talk to management.

Least that's what I do when I have a problem at a business
1
jayracer5
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Temecula, CA US
1/7/2014 5:00pm
jayracer5 wrote:
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they...
Thanks Evoracer, slipdog, Torco1 and 450grip. I'll check into it with them further even though I don't feel I should have to. As the "messenger" they sent, at least to my pit, represented to be in charge. But stuff happens, that's life.
GuyB wrote:
You felt bad enough about it that you posted a rant. So now you've been given a next step to rectify the situation from several people...
You felt bad enough about it that you posted a rant.

So now you've been given a next step to rectify the situation from several people, and your response is, "I'll check into it with them further even though I don't feel I should have to."

Wow.
Thanks Guy. Maybe that sounded wrong. I was simply trying to say didn't feel like I should have to because I still feel/wish it would have been handled differently at the event. Just my opinion. I'm good with following up and hope to give a positive review out of the whole situation.
motomike137
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Fenton, MI US
1/7/2014 5:14pm Edited Date/Time 1/7/2014 5:15pm
Sorry flarider and Guy B but imo he shouldn't have had to go up any chain of command or resort to a rant in order to...
Sorry flarider and Guy B but imo he shouldn't have had to go up any chain of command or resort to a rant in order to get treated right. This is the kind of thing that makes us look at some of these people like they are used car salesmen and not professionals trying to run an enterprise.
flarider wrote:
Who said he had to go on a rant? Pretty sure I didn't, but I do think if you have an issue, you speak to the...
Who said he had to go on a rant?
Pretty sure I didn't, but I do think if you have an issue, you speak to the manager, don't you think?

Or do you think my analogy of complaining to the McDonald's janitor and not the restaurant manager about your inadequate Big Mac is the proper procedure in seeking relief for your displeasure?

It's really simple, you have a problem, talk to management.

Least that's what I do when I have a problem at a business
Is is a pretty mild rant and my point is that crap like this goes on too frequently. As for your analogy... he didn't get a Big Mac, he got an empty box or wrapper or whatever they serve those things in. If I ran a business such as a moto track I would not be so cheap as to try to keep a few bucks that don't belong to me in contrast to the ill will it can foster. Again jmo. Maybe both parties can learn something here?
BobbyM
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AZ US
1/7/2014 5:22pm
jayracer5 wrote:
Hello all. I've watched on Vital from time to time but have never joined until today. I need some help to figure out if I need...
Hello all. I've watched on Vital from time to time but have never joined until today. I need some help to figure out if I need to call in the men with the little white jackets to take me away because I feel like I just got robbed at the races.

I have raced MX for almost longer than I care to admit at this point. I was never more than a "wanna be" local pro, questionable at that. But I've towed the line at A LOT of races over the years. I've seen the good and bad with bikes, tracks, racers, mechanics, and promoters, etc. But what I experienced this weekend has me completely dumbfounded and left me questioning my sanity. I'll try to keep it short and I appreciate everyone's thoughts in response.

So here it goes, a promoter has a track and schedules and promotes a race for this past Sunday. An event of probably one of the most storied amateur (and even pro) racing series in history of american (or at least So Cal) MX. Over the years, I've been to some good events by this promoter and some very poor events by this promoter. But, now that my kids are racing I was actually kind of excited to take them to race at the CMC Golden State Nationals last Sunday at the old Starwest (aka Lucas Oil MX Park). We went to A1 on Sat night and got home about 11:30, then early rise at 5:30 to head to the races. We arrive at 6:30 and anxiously wait for the gates to open as we were one of the first in line. By the time the gates open at about 7:10 there are only a few more cars lined up behind us. I think to myself, "Well it's going to be a small turnout but we will make the most of it, and at least don't have to worry about a long day at the track." Then about 8:30 a worker comes around to tell us that they have canceled the race for the day because not enough people showed up. But he let us know that we could stay and practice for an extra $15 each (we had already paid $10 each at the gate). I kindly declined because we have a Fastpass at Milestone, Perris, and Pala. With that being said, I inquired about getting a refund of our gate fees only to be told that they are not giving refunds, but they would be giving a "rain check" for the Feb 22 race at Starwest. Note: It wasn't raining. Further, please excuse me for wondering if they will even be able draw a big enough crowd on 2/22 to have a race that day either.

Am I crazy?…. I felt like I just got ROBBED of my $30 gate fee……… I got nothing for it, Zip, Nada, Zilch. Well, only an early wake up alarm and a few wasted hours of my life. I really feel sorry for the event sponsors that spent their time energy and effort to go out there and set up a booth only to be tearing it back down before 9am, but that's another issue.

What do you think the promoter should do in such an event:

a) Refund the gate fee since they didn't hold the event.
b) Issue a "rain check" for the gate fee.
c) Go ahead and hold the race for the 30-40 racers that did show up for Round 1 of the series and let them earn their points, even if it is a very small turnout.
d) Allow people to stay and practice for the amount of gate fee already paid.
e) Other?

Thanks a bunch!
Bummer man. ..back in the day you'd have to have arrived at 300am just to get in the gate in time for practice. Ahh...the good ole days. Smile
Old-Man
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1/7/2014 5:26pm
" 30-40 racers that did show up"
At 10 bucks a head at the gate would be 300-400 bucks just to open the gate is yes, a rip off.

I am sure they cancelled the Ambulance which runs from 600-900 bucks an event because of the poor show-up and thats why they could not let you ride/race so they sent out the paid flagmen to give you the good news.

At the least they could have refunded your money or free pass next event.
Send them a email stating your displeasure and see where that gets ya first.
flarider
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1/7/2014 5:26pm
Is is a pretty mild rant and my point is that crap like this goes on too frequently. As for your analogy... he didn't get a...
Is is a pretty mild rant and my point is that crap like this goes on too frequently. As for your analogy... he didn't get a Big Mac, he got an empty box or wrapper or whatever they serve those things in. If I ran a business such as a moto track I would not be so cheap as to try to keep a few bucks that don't belong to me in contrast to the ill will it can foster. Again jmo. Maybe both parties can learn something here?
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager?
Who of the two is more likely to resolve your problem?
1
motomike137
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Fenton, MI US
1/7/2014 5:40pm
flarider wrote:
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager? Who of the two is more likely to...
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager?
Who of the two is more likely to resolve your problem?
lol... touche!
rohleder644
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Lee’s Summit, MO US
1/7/2014 5:43pm
flarider wrote:
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager? Who of the two is more likely to...
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager?
Who of the two is more likely to resolve your problem?
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking down a manager and having some sort of pow wow to resolve the situation. But that's asking a bit much for my liking from a customer that was told to go get fucked.

OP showed up ready to race, paid his dollars, and that is where his responsibility as a consumer ends. The track failed to deliver a pleasant experience. He spread the word. Where did he fail as a consumer?
Hallzilla
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Langtown, CA US
1/7/2014 5:45pm
Is is a pretty mild rant and my point is that crap like this goes on too frequently. As for your analogy... he didn't get a...
Is is a pretty mild rant and my point is that crap like this goes on too frequently. As for your analogy... he didn't get a Big Mac, he got an empty box or wrapper or whatever they serve those things in. If I ran a business such as a moto track I would not be so cheap as to try to keep a few bucks that don't belong to me in contrast to the ill will it can foster. Again jmo. Maybe both parties can learn something here?
flarider wrote:
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager? Who of the two is more likely to...
Fine, do you complain about the empty Big Mac box to the janitor or to the restaurant manager?
Who of the two is more likely to resolve your problem?
Duh .... It's McDonalds the janitor is the Manager !
flarider
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1/7/2014 5:49pm
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking...
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking down a manager and having some sort of pow wow to resolve the situation. But that's asking a bit much for my liking from a customer that was told to go get fucked.

OP showed up ready to race, paid his dollars, and that is where his responsibility as a consumer ends. The track failed to deliver a pleasant experience. He spread the word. Where did he fail as a consumer?
Where did he fail as a consumer?

In trying to resolve it in a civil manner with management, the actual people in charge.

If you, in your attempts at consumer issue resolution is to take it to the lowest person on the chain of command and believe that is an adequate attempt at a resolution, then your consumer experiences must be quite interesting when they don't meet your expectations
1
rohleder644
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1/7/2014 5:56pm
I do business at places that appoint positions to competent people
Vet145
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Central Coast, CA US
1/7/2014 6:07pm
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking...
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking down a manager and having some sort of pow wow to resolve the situation. But that's asking a bit much for my liking from a customer that was told to go get fucked.

OP showed up ready to race, paid his dollars, and that is where his responsibility as a consumer ends. The track failed to deliver a pleasant experience. He spread the word. Where did he fail as a consumer?
flarider wrote:
[i]Where did he fail as a consumer?[/i] In trying to resolve it in a civil manner with management, the actual people in charge. If you, in...
Where did he fail as a consumer?

In trying to resolve it in a civil manner with management, the actual people in charge.

If you, in your attempts at consumer issue resolution is to take it to the lowest person on the chain of command and believe that is an adequate attempt at a resolution, then your consumer experiences must be quite interesting when they don't meet your expectations
I disagree. The track representative was obviously following protocol from the promoter. No way he/she makes that call on their own. Never should have happened.

Would you ever purposely sell empty jugs of coolant? Of course not, not if you want to stay in business. He should not have to waste any more of his time trying to recoup money that was un-earned by the promoter. Bad business in the already dwindling market of moto...
RonSkj
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Radiator Springs, CA US
Fantasy
1/7/2014 6:12pm
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking...
You complain to the employee (the paid representative of the company). If you're feeling extra patient, you go through the pain in the ass of tracking down a manager and having some sort of pow wow to resolve the situation. But that's asking a bit much for my liking from a customer that was told to go get fucked.

OP showed up ready to race, paid his dollars, and that is where his responsibility as a consumer ends. The track failed to deliver a pleasant experience. He spread the word. Where did he fail as a consumer?
flarider wrote:
[i]Where did he fail as a consumer?[/i] In trying to resolve it in a civil manner with management, the actual people in charge. If you, in...
Where did he fail as a consumer?

In trying to resolve it in a civil manner with management, the actual people in charge.

If you, in your attempts at consumer issue resolution is to take it to the lowest person on the chain of command and believe that is an adequate attempt at a resolution, then your consumer experiences must be quite interesting when they don't meet your expectations
Dave, Did you see where JayRacer5 said : " As the "messenger" they sent, at least to my pit, represented to be in charge."? You may know who runs CMC and that may be who you would of contacted, but what make you think that he didn't think he was dealing with the person in charge?
flarider
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Daytona Beach, FL US
1/7/2014 6:16pm
Vet145 wrote:
I disagree. The track representative was obviously following protocol from the promoter. No way he/she makes that call on their own. Never should have happened. Would...
I disagree. The track representative was obviously following protocol from the promoter. No way he/she makes that call on their own. Never should have happened.

Would you ever purposely sell empty jugs of coolant? Of course not, not if you want to stay in business. He should not have to waste any more of his time trying to recoup money that was un-earned by the promoter. Bad business in the already dwindling market of moto...
You're right, the employee followed the protocol of management, to offer a rain check.

The customer did not like that resolution, so then the customer should have spoken to a manager who could provide the desired resolution.

I guess I must be a difficult customer, because if there's a problem and I do not believe the resolution offered by that employee is satisfactory, I ask for a manager or supervisor. Done it at restaurants, stores, the cell phone company, the cable TV company and others.
1
flarider
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1/7/2014 6:17pm
RonSkj wrote:
Dave, Did you see where JayRacer5 said : " As the "messenger" they sent, at least to my pit, represented to be in charge."? You may...
Dave, Did you see where JayRacer5 said : " As the "messenger" they sent, at least to my pit, represented to be in charge."? You may know who runs CMC and that may be who you would of contacted, but what make you think that he didn't think he was dealing with the person in charge?
You ask.

"Are you in charge? Who is your boss?"
Sandberm
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Pasco, WA US
1/7/2014 6:23pm
Jay shouldnt have to be a nag to get his money back. Hows about the promoter does the right thing from the start and give his money back? Dont make the customer go to extra lengths for the promoter to do the right thing in the first place.

It baffles me, why are you such a staunch advocate for this promoter Flarider?
RonSkj
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Fantasy
1/7/2014 6:32pm
It seems as though Guy B & Flarider both know Sondra, and Jayracer is nothing more than a new poster. So both are quick to point out what Jayracer does wrong while not willing to acknowledge that he got screwed!
flarider
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1/7/2014 6:40pm
Not about the promoter, that's irrelevant

When Pepsi/Air Dania was open down here, I was the guy caught in these situations, because it would rain many days and there were times turn out was bad, and we'd try to offer the same thing, usually over the PA, not someone walking about, nevertheless, if someone came up to the trailer and said they'd rather have their money back, no problem.

all they had to do is ask

This guy didn't seek a resolution with anyone higher up. Didn't ask for a manager so he could say "Hey, I'd really rather have my cash back and we're gonna go"

I know I would have said "no problem"

That's the point, this customer made little effort to resolve it at the track, but preferred to sign up here just to rant about it and elsewhere.
1
Old-Man
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Colorado springs, CO US
1/7/2014 6:43pm
Flarider and Sandberm have great points here but lets face it there are 3 types of folks on this topic:

Those who are passive, let shit go
Those who let it go at the moment then it works them to a point to raise hell about it later (even on the local boards)
Those who believe there hard earned Dollar is at least worth a Dollar in return.

I count myself as the later, I work hard for my money
Old-Man
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1/7/2014 6:47pm
Wait....I DID work hard for my money, now my money works hard for meWink
Sandberm
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1/7/2014 7:01pm
flarider wrote:
Not about the promoter, that's irrelevant When Pepsi/Air Dania was open down here, I was the guy caught in these situations, because it would rain many...
Not about the promoter, that's irrelevant

When Pepsi/Air Dania was open down here, I was the guy caught in these situations, because it would rain many days and there were times turn out was bad, and we'd try to offer the same thing, usually over the PA, not someone walking about, nevertheless, if someone came up to the trailer and said they'd rather have their money back, no problem.

all they had to do is ask

This guy didn't seek a resolution with anyone higher up. Didn't ask for a manager so he could say "Hey, I'd really rather have my cash back and we're gonna go"

I know I would have said "no problem"

That's the point, this customer made little effort to resolve it at the track, but preferred to sign up here just to rant about it and elsewhere.
So over the P.A. you offered what? Did you offer the customers money back? Or did you make the customer come to you to complain to get his money back?

Jay didnt get the offer of his money back and that should have been one of his offers.

Us racers spend the whole week stressed, dealing with assholes and trying not to get screwed at our regular jobs/business's so we have the money to spend on something that we enjoy,relaxes us. Motocross on Sunday isnt supposed to be another place we have to be on guard for getting screwed over on.
jayracer5
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Temecula, CA US
1/7/2014 7:04pm Edited Date/Time 1/7/2014 7:05pm
Wow, I wasn't quite expecting all this. I honestly did not think I would get anywhere with the promoter. Some people here have spoken highly of them and I will give them a chance based on the recommendation. I do not think anyones post should be "discounted" because they are a first time poster. Everyone had a first post at some time. Some positive, some probably not. Anyway, I appreciate all of your comments, just to clarify my intent here: I tried to be open and honest in presenting what happened. Then if the promoter sees it, or someone who knows the promoter sees it, maybe they look at it and say. "Geez, there are a some people who feel the same way as this guy, maybe we should reconsider how we handle these situations." Then that's an end positive in my book. In many other instances, to flarider's point, I probably would have tried to pursue it more. Say the races ran super late, the track was not watered, the gate malfunctioned, the races were scored wrong, or it rained (now there is a reason for a "rain check"), or any number of other things maybe I press on. At least they would have tried to deliver but failed in some regard. But here there was no attempt to deliver any service after payment and I was basically told to pound sand.
jayracer5
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1/7/2014 7:07pm
jayracer5 wrote:
Hello all. I've watched on Vital from time to time but have never joined until today. I need some help to figure out if I need...
Hello all. I've watched on Vital from time to time but have never joined until today. I need some help to figure out if I need to call in the men with the little white jackets to take me away because I feel like I just got robbed at the races.

I have raced MX for almost longer than I care to admit at this point. I was never more than a "wanna be" local pro, questionable at that. But I've towed the line at A LOT of races over the years. I've seen the good and bad with bikes, tracks, racers, mechanics, and promoters, etc. But what I experienced this weekend has me completely dumbfounded and left me questioning my sanity. I'll try to keep it short and I appreciate everyone's thoughts in response.

So here it goes, a promoter has a track and schedules and promotes a race for this past Sunday. An event of probably one of the most storied amateur (and even pro) racing series in history of american (or at least So Cal) MX. Over the years, I've been to some good events by this promoter and some very poor events by this promoter. But, now that my kids are racing I was actually kind of excited to take them to race at the CMC Golden State Nationals last Sunday at the old Starwest (aka Lucas Oil MX Park). We went to A1 on Sat night and got home about 11:30, then early rise at 5:30 to head to the races. We arrive at 6:30 and anxiously wait for the gates to open as we were one of the first in line. By the time the gates open at about 7:10 there are only a few more cars lined up behind us. I think to myself, "Well it's going to be a small turnout but we will make the most of it, and at least don't have to worry about a long day at the track." Then about 8:30 a worker comes around to tell us that they have canceled the race for the day because not enough people showed up. But he let us know that we could stay and practice for an extra $15 each (we had already paid $10 each at the gate). I kindly declined because we have a Fastpass at Milestone, Perris, and Pala. With that being said, I inquired about getting a refund of our gate fees only to be told that they are not giving refunds, but they would be giving a "rain check" for the Feb 22 race at Starwest. Note: It wasn't raining. Further, please excuse me for wondering if they will even be able draw a big enough crowd on 2/22 to have a race that day either.

Am I crazy?…. I felt like I just got ROBBED of my $30 gate fee……… I got nothing for it, Zip, Nada, Zilch. Well, only an early wake up alarm and a few wasted hours of my life. I really feel sorry for the event sponsors that spent their time energy and effort to go out there and set up a booth only to be tearing it back down before 9am, but that's another issue.

What do you think the promoter should do in such an event:

a) Refund the gate fee since they didn't hold the event.
b) Issue a "rain check" for the gate fee.
c) Go ahead and hold the race for the 30-40 racers that did show up for Round 1 of the series and let them earn their points, even if it is a very small turnout.
d) Allow people to stay and practice for the amount of gate fee already paid.
e) Other?

Thanks a bunch!
BobbyM wrote:
Bummer man. ..back in the day you'd have to have arrived at 300am just to get in the gate in time for practice. Ahh...the good ole...
Bummer man. ..back in the day you'd have to have arrived at 300am just to get in the gate in time for practice. Ahh...the good ole days. Smile
That's the truth BobbyM! I was worried when I left the house that we were gonna be late! :-)
flarider
Posts
25496
Joined
4/1/2008
Location
Daytona Beach, FL US
1/7/2014 7:20pm Edited Date/Time 1/7/2014 7:23pm
Sandberm wrote:
So over the P.A. you offered what? Did you offer the customers money back? Or did you make the customer come to you to complain to...
So over the P.A. you offered what? Did you offer the customers money back? Or did you make the customer come to you to complain to get his money back?

Jay didnt get the offer of his money back and that should have been one of his offers.

Us racers spend the whole week stressed, dealing with assholes and trying not to get screwed at our regular jobs/business's so we have the money to spend on something that we enjoy,relaxes us. Motocross on Sunday isnt supposed to be another place we have to be on guard for getting screwed over on.
No, we tried to make it as easy as possible, count heads and hand out rain checks for each person on the way out at the gate....whether rider, spectator or child.
Regardless of what they paid, they all got the same.
Lot easier for you and if you think about it, better deal for you, because you could use the everyone else's rain check whenever you wanted, stretch 'em out as long as you wanted.
Easier for us too, because we didn't hold everyone up at the gate trying to leave while calculating who paid what and how much.

Jay was offered a rain check.
He didn't want that, and I understand that. He wanted his cash back and I understand that as well.

So, just like we did at that track, just ask.

No one was being screwed over, he just preferred a different form of refund than that offered, and likely all he had to do was ask.
1
Old-Man
Posts
8019
Joined
10/21/2011
Location
Colorado springs, CO US
1/7/2014 7:20pm
" Say the races ran super late, the track was not watered, the gate malfunctioned, the races were scored wrong, or it rained (now there is a reason for a "rain check"),"

You would ask for a "rain check" for a malfunctioning gate, track not watered or races ran late??
Old-Man
Posts
8019
Joined
10/21/2011
Location
Colorado springs, CO US
1/7/2014 7:24pm
Races not run=rain check
Races run late= rain check
No water=Rain check
Too much water (rain) = Rain check

See how this is coming off?

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