What would make you switch???

OldTiddler
Profile picture for user OldTiddler
Posts
630
Joined
4/16/2007
Location
Longwood, FL, USA
OldTiddler 8/20/2008 6:31pm
8/20/2008 6:31pm
I usually buy my tires from Cycle Gear and whoever has them best price locally.

Everything else online (motosport.com): free shipping, it's on your doorstep within 2 days, and I don't gotta spend 1.5 hours and $10 in gas driving across town to pay higher prices to dealer, who, as it turns out, didn't have the right part after all.
xnationalwrench 8/20/2008 6:38pm
8/20/2008 6:38pm
I know several shops (again in So Cal) that have brought parts out to the track for good customers, and several shops if you buy the tire there they will mount it for you or do it for a small fee, shops have to provide good customer service or their customers just sort of fade away.
wpcjs
Profile picture for user wpcjs
Posts
956
Joined
1/11/2007
Location
Yorkville, IL, USA
wpcjs 8/20/2008 7:24pm
8/20/2008 7:24pm
shue201 wrote:
I am curious as to what things would make you or entice you to switch which shop/dealer you deal with? I know a lot of people...
I am curious as to what things would make you or entice you to switch which shop/dealer you deal with? I know a lot of people have been with one certain shop the whole time they have been racing or at least for a good while, and loyalty is a very good thing!!!

But is there anything that has been done somewhere else that has opened your eyes a little to the idea of switching shops? I know that oviously a FREE bike would probably get anyone to jump ship, but what about some sort of contingency plan or a full kind of "TEAM" deal where everything from tires, oil, gear and goggles has already been determined and all you have to do is sign on to be able to get a good discount on it all? Or...how bout some form of being rewarded for the amount of money you spend in the shop, where you can eventually get some free stuff!!!???

These are just some ideas on something that I was curious about. Please feel free to let me know any of your ideas.

Matt Shue
Come on its 15 min. from my house! lol! I still do not buy from them, I go an hour one way to TUF and deal with Andy or ottawa KTM. Pro -source looks at you like you are speaking greek if you ask for something off road and not MX.
nc_mx_kid
Profile picture for user nc_mx_kid
Posts
1485
Joined
3/6/2007
Location
Team Charlotte Motorsports, NC, USA
nc_mx_kid 8/20/2008 7:27pm
8/20/2008 7:27pm
I race motocross and sell bikes at a multi line dealership. I try to treat my customers the same way I want to be treated. I get racers/riders everyday wanting me to give them bikes, parts, gear, etc. for free but with no reason behind it. Too many times customers will ask for discounts and such but are not very methodical about it. If you approach me with some respect and reason, then I'm going to listen and help you out the best way that I can.
I feel as a dealership or online store, you need to have competitive prices, knowledgeable staff, try to stock popular items, and be able to get things you don't have in a timely manor(even if that means next daying parts).

The Shop

See All »
dookiepie37
Profile picture for user dookiepie37
Posts
105
Joined
4/3/2008
Location
Tupelo, MS, USA
dookiepie37 8/20/2008 7:51pm
8/20/2008 7:51pm
motoman0 wrote:
It gets harder every year to keep everything you need. Around our area it's 60% atv 30% street 10% dirt. We have changed that a bit...
It gets harder every year to keep everything you need. Around our area it's 60% atv 30% street 10% dirt. We have changed that a bit ,dirt was 5%. I started useing our lost sale program and it helped alot.I try to shoot for three to four year range like Dave said. I think if you build a relationship with the shop you get a better deal. Most throw it the the parts guys face "it's cheaper on the net". Then it set a bad tone for the reat of the transaction.
motoman, I am just guessing, but do you have to listen to the "Lake Hill" stuff as much as we do down here. I had to sell an 08 white 250F for 5400$ monday just to keep the guy in the store. He did buy a full set of gear though, but hell, that was the only way i made money.(i did give him 10% off on the gear)
Oldschool
Profile picture for user Oldschool
Posts
1584
Joined
8/29/2006
Location
USA
Oldschool 8/20/2008 9:45pm
8/20/2008 9:45pm
Andy and TUFF are IT right now for sure!!
I know my game after all these years so I really don't need as much shop support as I used too.
mxpimp
Profile picture for user mxpimp
Posts
194
Joined
5/25/2008
Location
Seattle, WA, USA
mxpimp 8/21/2008 9:43am
8/21/2008 9:43am Edited Date/Time 8/21/2008 9:46am
Discount and customer service. That's why I stay where I'm at.
middleagedloser 8/21/2008 9:57am
8/21/2008 9:57am
flarider wrote:
If a dealership doesn't have a soda machine and barstools, that is a bad sign
The soda machine reminded me of Mid-Town Cycles here in orlando. If you put in your 50cents and hit the button that was taped over that said "out of order" you got a cold Busch beer.

Now thats how a shop should be run.....
mxtweeker
Profile picture for user mxtweeker
Posts
106
Joined
8/17/2006
Location
Barnegat, NJ, USA
mxtweeker 8/21/2008 10:53am
8/21/2008 10:53am Edited Date/Time 8/21/2008 10:53am
When i was competetively racing, i went with the free bikes and parts, only if it was the brand i wanted to ride though.. And i had a dealer for bikes and a accessory shop that both worked together to help me that both paid a local race contingency.. Now that i just buy a bike less normal folk, i get my stuff from a shop that has a group of poeple working there who know racing and keep a healthy stock of parts..
jkkt
Profile picture for user jkkt
Posts
144
Joined
8/15/2006
Location
Atlanta, GA, USA
jkkt 8/21/2008 12:23pm
8/21/2008 12:23pm
Paying contingency on top of factory contingency would be a plus for the racer.
Jabjr222
Profile picture for user Jabjr222
Posts
1364
Joined
4/17/2008
Location
Seattle, WA, USA
Jabjr222 8/21/2008 12:54pm
8/21/2008 12:54pm
jkkt wrote:
Paying contingency on top of factory contingency would be a plus for the racer.
Yeah, it would be a plus for the racer, but why would a shop do that? Aren't you getting contingency from the OE?

Shops have to make money to stay open. It's not complicated. They can't make money off of racers. Most are just kids thinking they deserve it. And they have done nothing to earn it.

Pit Row

See All »

Post a reply to: What would make you switch???