Posts
1065
Joined
8/15/2006
Location
Kearny, NJ, USA
Edited Date/Time
1/21/2012 7:08pm
I cant believe Apple customer support.
My 2 1/2 year old Macbook Pro recently started shutting down on its own while on battery power (only like 30 mins into using the battery).
I go online and find out that they have a "bulging battery" problem. Basically the battery gets old and explodes.
So I call up Apple Care. Not only do I talk to somebody that speaks perfect English and is polite, but I am only on the phone for about 3 mins. Talk about lack of care for me - they wanted to get the call over and done with in as little time as possible.
Turns out they sent me a new battery and I got it in 2 days for free.
Those Apple products really are shitty. They just have the market of stupid people in this country by the balls and the flocks of people just buy whatever is thrown towards them in the right manner.
I should have gotten a Dell instead.
My 2 1/2 year old Macbook Pro recently started shutting down on its own while on battery power (only like 30 mins into using the battery).
I go online and find out that they have a "bulging battery" problem. Basically the battery gets old and explodes.
So I call up Apple Care. Not only do I talk to somebody that speaks perfect English and is polite, but I am only on the phone for about 3 mins. Talk about lack of care for me - they wanted to get the call over and done with in as little time as possible.
Turns out they sent me a new battery and I got it in 2 days for free.
Those Apple products really are shitty. They just have the market of stupid people in this country by the balls and the flocks of people just buy whatever is thrown towards them in the right manner.
I should have gotten a Dell instead.
I've never bought a warranty from them. They've always replaced anything that went wrong within the first three years (A power supply in an old quadra and the above mentioned video card).
The Shop
DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
Free shipping: VITALMX
Luxon 4-Post Bar Mounts
$189.95 - $239.95
I'll stick to my mac with no viruses, no lag, quick start up, no bullshit, and the best customer service in the computer world.
The Apple store is a great resource setting things up and getting things running. I've used them for my iPhone, the kid's iPods, my iMac, and his laptop.
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