Question, cant seem to run the video player on Vital

Johnny Depp
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Johnny Depp 11/7/2016 6:27pm
11/7/2016 6:27pm
Chromebook problems.
edson_bsx 11/11/2016 1:01pm
11/11/2016 1:01pm
Update for those with video playback issues; we have implemented a fallback solution that will provide you with a direct link to the video should playback fail after a certain period of time. Hopefully in the short-term this will allow most of you to view the content.
MXBREWSKI
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MXBREWSKI 11/11/2016 3:45pm
11/11/2016 3:45pm
edson_bsx wrote:
Update for those with video playback issues; we have implemented a fallback solution that will provide you with a direct link to the video should playback...
Update for those with video playback issues; we have implemented a fallback solution that will provide you with a direct link to the video should playback fail after a certain period of time. Hopefully in the short-term this will allow most of you to view the content.
Thank you, will give it a try.
MXBREWSKI
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MXBREWSKI 11/12/2016 11:39am
11/12/2016 11:39am
edson_bsx wrote:
Update for those with video playback issues; we have implemented a fallback solution that will provide you with a direct link to the video should playback...
Update for those with video playback issues; we have implemented a fallback solution that will provide you with a direct link to the video should playback fail after a certain period of time. Hopefully in the short-term this will allow most of you to view the content.
MXBREWSKI wrote:
Thank you, will give it a try.
That worked, thank you very much as I really enjoy the Vital videos.

The Shop

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edson_bsx 12/8/2016 2:46pm
12/8/2016 2:46pm
Can anyone who still experiences no-play issues, or recieves the fall-back screen with the direct link to the video please tell me what add-ons and extensions you have installed in any browsers where the video fails (just looking for any continuity in issues).

Also, if at all possible, could you please visit this video page; http://www.vitalmx.com/videos/features/Tested-Twisted-Development-FastHouse-KTM-250-SX-F,14754/ML512,13480

And view the javascript console (instructions on how to do so for the main browsers are listed below), once you are able to view the console, please refresh the page (console should stay open) and around 30 seconds or so after loading, you should see a line in the console that starts with 'User Debug:' - please copy and paste that line as a response here.

Many thanks to anyone able to assist.

How to open the Console in Chrome: http://stackoverflow.com/questions/66420/how-do-you-launch-the-javascript-debugger-in-google-chrome
How to open the Console in Firefox: https://developer.mozilla.org/en/docs/Tools/Browser_Console
How to open the Console in IE: https://msdn.microsoft.com/en-us/library/gg589530(v=vs.85).aspx
Kx125rider 12/8/2016 2:58pm
12/8/2016 2:58pm
User Debug: | JSON success | initPreroll triggered | Preroll can run | Preroll error | mpeg4 = false | h264 = true | ogg = true | webm = true | loadedAmount = undefined | playPossible = true | os = Chrome OS 8743.85 | browser = Chrome | browserVer = 54
edson_bsx 12/15/2016 9:40am
12/15/2016 9:40am
A test for those experiencing non-playback issues, I've got two test videos for you with different settings, I just need to know which of these play or fail:

Test 1: http://v.vitalbmx.com/test/test_480_1200_h264_mp3.mp4

Test 2: http://v.vitalbmx.com/test/test_480_1200_h264_aac.mp4

Any help is much appreciated, thanks.

Pit Row

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