Posts
115
Joined
6/13/2019
Location
Hollis Center, ME
US
I feel like we read a lot of posts about negative customer service experiences and I wanted to share a positive one. I placed an order for some Ryno Power supplements, which should've had 4 items in the box 2 Protein and 2 Pre-workout. When it arrived, I had three items and was missing one of the pre-workout containers. I sent one email (Thanksgiving day) stating what happened, and the next day I received an email from one of their representatives, followed almost immediately by tracking info for the missing item. My outlook is that mistakes happen, but how you/your company handles them is what matters, and Rynopower handled this right.
@RynoPower is best by far. Outstanding product and customer support. The even helped Team USA Vintage Trophy Enduro team for Italy this year!!!
Yep. Great Story! Ryan McCarthy and his Team make things happen. Ryan Hughes has essentially nothing to do with the company.....just thought giving credit where it is due would be helpful. Black Friday deals are strong too
x2 for Ryno Power Canada. I had something similar happen on an order last year and they rectified it right away. Amazing customer service. It's great product that I've been using for years, and will continue to do so.
The Shop
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Luxon 4-Post Bar Mounts
$189.95 - $239.95
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I like Skratch labs for hydration and carbs, but Ryno power is good stuff as well, and I’ve had good experiences with thier customer service as well.
100% agree! They’ve always been super helpful and accommodating.
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