Posts
6826
Joined
8/16/2006
Location
Colleyville, TX, USA
Edited Date/Time
1/26/2012 9:04pm
I just want to thank Lightspeed Performance for their excellent customer service. I recently bought a set of their Titanium footpegs and one of them had a small defect. Willy at Lightspeed told me to send it to him and within less than a week of me shipping it out, a new peg shows up in the mail! Lightspeed customer service does it like everyone should. Great company with great product!
BUT TCX/Novation North America is most certainly one of the elite in regards to customer service. I bought a pair of TCX Comp 2 boots a few months ago, and after a couple of rides, there was a crack in one of the plastic pieces. Talked to their customer service, explained that our summers here are short and that I'd appreciate getting some replacement boots a.s.a.p. She understood, and had a new pair of boots shipped out THAT same day. A few days later, the boots were on the doorstep. I opened the box to a nice shiny pair of the BRAND new Pro 2.1's. Big props to TCX for making me a lifetime customer.
The Shop
DeCal Works Huge Plastic Inventory of UFO and Polisport kits.
Luxon 4-Post Bar Mounts
$189.95 - $239.95
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