Just thought I’d share a story of caution on my dealings with Sirius XM.
I purchased a new truck on September 18, 2017 and got 3 months of free XM with it. I never used it once in the 4 months I’ve had the truck. I magically got a bill for $58.94 today stating I agreed to a 6 month discount package. I proceeded to call and speak with a csr who I could barely understand. I then got hung up on after I stated my name and address to 3 people. So I call back and go through the same jargin again. This csr tells me I verbally committed to extending my service, which I’ve never used once, on October 17th. A Sirius XM rep called me on October 17th and proceeded to hard sell me and badger me about extending service and taking a deal. I declined and thought that was the end of this, until today. The last CSR I spoke with told me she cancelled my 6 month contract but I still had to pay $10.12 for the service since December 16th up until today. We proceeded to argue about this balance and I stated I would not pay it and she claimed she would send it to collections before she hung up on me. What a crappy company and horrible customer service! Glad I never listened to your crap in the first place!