anyone use Decal Works?

Jharper
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Jharper
Edited Date/Time 12/8/2014 11:54am
So, I have to say first off that their customer service was great before purchasing and I haven't called them about some kind of replacement because I feel like this will just happen again. I bought some number plate graphics and after 20 minutes of riding they were ripped to shreds. Anyone else have this problem? Unfortunately I didn't get a before close up, but I did get a couple of before pictures. Suggestions on a better place to go? I have never seem graphics fall apart this quickly






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kopfjaeger
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kopfjaeger 12/7/2014 5:41pm
12/7/2014 5:41pm
We use them. After 2 seasons of XC, 2hr races, this set is still stuck on well. In the past I have had trouble getting them off to change numbers for a diff series. The way those are peeled off maybe you a little oily stuff on the plate? And it never adhered. Unusual for their stuff. If install was correct, I would hit em up, they may send you another or even install it on a plate.
rippaaa
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rippaaa 12/7/2014 5:45pm
12/7/2014 5:45pm
Decal works graphics are the best around, ive had them on for 2 years of hard motos and crashes and they never peeled, infact when i tried peeling them off they wouldnt come off lol.

Looks like you did not apply them correctly and or had some oil on the plastics surfaces.
Darryl916
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Darryl916 12/7/2014 5:45pm
12/7/2014 5:45pm
How'd you install them? If you wet installed them they need a couple days to dry. Also if you use too much "wetness", depending on what you use it can wash the sticky off the decals. And as stated above, did you clean the plastic before you installed the graphics? If so, with what?
Jharper
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Jharper 12/7/2014 5:45pm
12/7/2014 5:45pm
The bike didn't have any spray on it for sure. It was new off the showroom floor when I installed them, but if you say you haven't had trouble then maybe it is worth giving them a shout. Thanks for the feedback.

The Shop

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TallonT911
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TallonT911 12/7/2014 5:46pm
12/7/2014 5:46pm Edited Date/Time 12/7/2014 5:47pm
I've never had an issue with the graphics not sticking with decal works and I've used them for 5-10 years with multiple sets a year (different bikes)! I've worn plenty out but never had them peel off like that!

I'm guessing maybe you got a bad set somehow or like the poster above said used something when installing that didnt let them stick properly!

Try calling, all they can say is no!
Jharper
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Jharper 12/7/2014 5:46pm
12/7/2014 5:46pm
No wet install, just used the tool they sent along with a blow dryer.
rippaaa
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rippaaa 12/7/2014 5:47pm
12/7/2014 5:47pm
Even off the showroom floor you have to clean the panels off with something like alcohol.
walent215
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walent215 12/7/2014 5:50pm
12/7/2014 5:50pm
rippaaa wrote:
Even off the showroom floor you have to clean the panels off with something like alcohol.
^^ this
holverson34
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holverson34 12/7/2014 5:51pm
12/7/2014 5:51pm Edited Date/Time 12/7/2014 5:52pm
Seems like graphics are either hit or miss, I've had a set fall off a few days after I put them on and never even rode with them. I have Used two sets of decal works and never had issues But I used the prep and installation sprays..
Huey497
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Huey497 12/7/2014 5:51pm
12/7/2014 5:51pm
I've had good luck with them.
Cygnus
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Cygnus 12/7/2014 5:51pm
12/7/2014 5:51pm
Can't remember what it's called but Honda uses a shipping lube so the bikes don't corrode on the slow boat from japan. I would almost gaurantee you didn't clean the plastic well enough. I've gotten 2-3 seasons out of decal works stuff. Operator error is all it could be. I'm sure they will work with you though. That's how good a company they are.
Jharper
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Jharper 12/7/2014 5:54pm
12/7/2014 5:54pm
Again , I can't fault their customer service at all. I just wanted to hear if anyone had ever had the issue. I wiped them with just a towel to clean them off before installation, but I can say that I've done the same thing in the past with other graphics and never had a bit of an issue.
TeamGreen
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TeamGreen 12/7/2014 5:58pm
12/7/2014 5:58pm
Be sure to CALL THEM.

They give a damn about your satisfaction & they're real good about helping the customer out.
larryloopout
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larryloopout 12/7/2014 6:01pm
12/7/2014 6:01pm
The bikes are sprayed with Cosmoline before they are shipped to prevent corrosion If you only wiped it with a towel that's your problem. You need to clean the plates with alcohol or brake clean or you'll keep having the same issue
500guy
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500guy 12/7/2014 6:04pm
12/7/2014 6:04pm
DeCal has always been awesome if anything like people say, getting the stickers off is more of an issue.
GoonSquad250x
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GoonSquad250x 12/7/2014 6:04pm
12/7/2014 6:04pm
I use them too & never had any issues. Sean over there is great. I email him what I need & he has them to me in Atlanta within 5-7 days. The quality is great. I use windex & a blow dryer everytime. I did have them install my shrouds this last time because I was to lazy & their holding up great. Dizzy
Jharper
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Jharper 12/7/2014 6:08pm
12/7/2014 6:08pm
Oddly enough, Sean is the guy who I spoke with prior to ordering. Thanks everyone. I'll post how the call goes tomorrow. Regardless it may be my own error and if so (which it sounds like) then I'll pay the price.

Pit Row

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Cygnus
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Cygnus 12/7/2014 6:13pm
12/7/2014 6:13pm
larryloopout wrote:
The bikes are sprayed with Cosmoline before they are shipped to prevent corrosion If you only wiped it with a towel that's your problem. You need...
The bikes are sprayed with Cosmoline before they are shipped to prevent corrosion If you only wiped it with a towel that's your problem. You need to clean the plates with alcohol or brake clean or you'll keep having the same issue
Thanks Larry. That damn cosmoline is nasty shit. The word was on the tip of my tounge and I just couldn't spit it out.
rippaaa
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rippaaa 12/7/2014 6:34pm
12/7/2014 6:34pm
larryloopout wrote:
The bikes are sprayed with Cosmoline before they are shipped to prevent corrosion If you only wiped it with a towel that's your problem. You need...
The bikes are sprayed with Cosmoline before they are shipped to prevent corrosion If you only wiped it with a towel that's your problem. You need to clean the plates with alcohol or brake clean or you'll keep having the same issue
Cygnus wrote:
Thanks Larry. That damn cosmoline is nasty shit. The word was on the tip of my tounge and I just couldn't spit it out.
Oh yes it is! I usually just buy some acerbis plastics if its a brand new bike and clean them rather than trying to clean the OEM fresh off the floor plastics.
Ryan598
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Ryan598 12/7/2014 7:29pm
12/7/2014 7:29pm
I think this is more of a Honda problem. Happened to me too. And I bought new number plates and had them installed by decal works before they shipped. Something about my Hondas I always had problems with numbers coming off. Never on any other brand i have had though.
fullfloater
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fullfloater 12/7/2014 8:46pm
12/7/2014 8:46pm Edited Date/Time 12/7/2014 8:49pm
Just a tad off topic here but can I just say that I love the larryloopout handle? "Hey, Larryloopout." Carry on.
lostboy819
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lostboy819 12/8/2014 12:00am
12/8/2014 12:00am
Decal works is great stuff, never had an issue with any of the graphics I have bought from them, never had a problem with factory effex either stuff either.
Ardfarkl
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Ardfarkl 12/8/2014 5:50am
12/8/2014 5:50am
I have used them for 13 years. Nothing but great service and products from them.
mx621
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mx621 12/8/2014 6:56am
12/8/2014 6:56am
ive used several diff backround companies over the years and I do this no matter what. (2010 crf450 currently).. I believe it has to do with the way you ride... I squeeze a lot with my legs, happens no matter what.
Jharper
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Jharper 12/8/2014 7:06am
12/8/2014 7:06am
mx621 wrote:
ive used several diff backround companies over the years and I do this no matter what. (2010 crf450 currently).. I believe it has to do with...
ive used several diff backround companies over the years and I do this no matter what. (2010 crf450 currently).. I believe it has to do with the way you ride... I squeeze a lot with my legs, happens no matter what.
Well, it doesn't usually happen to me though is the thing, but.... I went from riding freestyle 90% of the time to riding moto 90% of the time. So that's a possibility. Just never seen it first day. I have yet to call them, but I will today.

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