Ironically, I was in East Bay Motosports in Hayward today, on a parts mission. Not even sure what lines they carry, but I saw a Yamaha and Kaw street bike on the sidewalk out front. Called first, needed a couple of filters for my Zook. Devon (I think) answered the phone, great service during the call, not some bungling pimplefaced, flatbilling kid with no clue, or desire to be there. Confirmed he had them in stock, drive down to the shop. Walked inside, asked for him, a guy pointed him out. At the same time, he looks at me and says, “Ya’ll here for some oil filters, aren’t you?”. Nice to get service like that, every place should be so lucky to have employees like that. We chatted for a couple of minutes, while I also explained it wasn’t ME that talked funny, it was him, and gave him the proper pronunciation of “z”.