Please help me with a contact number!

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12/11/2017 7:58 AM

Does anyone have a contact number for www.myracenumber.com ? The only way to get in touch with them is through email. I’ve tried everything. Made a purchase over a week ago and they won’t return my messages.

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12/11/2017 8:04 AM

On the privacy policy page of their website:

800 950 4553

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12/11/2017 8:12 AM

FCMX wrote:

Does anyone have a contact number for www.myracenumber.com ? The only way to get in touch with them is through email. I’ve tried everything. Made a purchase over a week ago and they won’t return my messages.

Here you go bud.

Photo

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"Sorry Goose, but it's time to buzz the tower."

12/11/2017 8:17 AM

ga_pike wrote:

On the privacy policy page of their website:

800 950 4553

That number is for a company called Tentcraft according to Google. That's probably a business that My Race Number uses to do custom pit tents, banners, etc.

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"Sorry Goose, but it's time to buzz the tower."

12/11/2017 8:29 AM

Google images makes it look like a residential address, at best someone working out of their house. They haven't posted anything on Facebook since May and updates on website are from the spring...Might want to start disputing those charges...

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12/11/2017 8:55 AM

Thing is....I purchased with them about a month ago with no issues. So I did another jersey id kit order and Poof! It’s like they vanished.

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12/11/2017 8:59 AM

FCMX wrote:

Does anyone have a contact number for www.myracenumber.com ? The only way to get in touch with them is through email. I’ve tried everything. Made a purchase over a week ago and they won’t return my messages.

-MAVERICK- wrote:

Here you go bud.

Photo

I just called that number. No one answered so I left a voicemail. Bad business to leave customers in the dark after you’ve paid them over a week ago.

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12/11/2017 9:02 AM

Interesting.....Photo

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12/11/2017 9:18 AM

FCMX wrote:

Does anyone have a contact number for www.myracenumber.com ? The only way to get in touch with them is through email. I’ve tried everything. Made a purchase over a week ago and they won’t return my messages.

-MAVERICK- wrote:

Here you go bud.

Photo

FCMX wrote:

I just called that number. No one answered so I left a voicemail. Bad business to leave customers in the dark after you’ve paid them over a week ago.

There's two numbers. Did you try both or just the 517-285-5277?

Other one is 888-722-3676

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"Sorry Goose, but it's time to buzz the tower."

12/11/2017 9:45 AM

The other one is a chance to win a $100 gift card.

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12/11/2017 10:02 AM

What did you order? Just a jersey transfer?

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12/11/2017 12:13 PM

Yep....may have only cost $30, but that’s not the point.

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12/11/2017 12:24 PM

FCMX wrote:

Yep....may have only cost $30, but that’s not the point.

If they don't get back to you and your out the money, send me a email and I will do one to you for free you just pay the shipping. I hate seeing other members get screwed. My email is Austin@mgxunlimited.com

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12/11/2017 1:46 PM

Well I surely appreciate that Austin. Mighty nice of ya.

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12/11/2017 9:53 PM

I spent $165 on November 25th buying 3 personalized hoodies for Christmas... it's still "processing". I don't have that money to just throw away if they don't follow through with my order. I have emailed them last week and this week with absolutely no response.

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12/12/2017 4:10 AM

What do you even purchase from this website?

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12/12/2017 4:27 AM

Well looky there. I’m not alone!

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12/12/2017 4:30 AM

Heather, I’m not sure Wtf is going on with these ppl, but these type of things will hurt their reputation.
@m.Hardesty......they sell custom jersey number transfer kits and other various items.

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12/12/2017 7:23 AM

I believe it's only him and his wife that operate the business and with the holidays just around the corner they could be really busy filling out orders and shipping them out so people can get their orders in time for x-mas.

That said it's still not an excuse to not respond to emails. I don't get why they don't have a business phone number either. It does appear that they work out of their home but if that's the case they should still have another phone line installed for business. Whatever the cost may be, it's a write off.

Hopefully you both hear from them soon and won't lose your money. Don't forget to let them know how you feel about the whole situation and remind them that there's other businesses out there that would gladly accept your money as well.

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"Sorry Goose, but it's time to buzz the tower."

12/12/2017 12:13 PM

Well said Maverick. I totally agree.

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12/12/2017 8:28 PM

I called the number one of you posted on here, I didn't get an answer, but within minutes of leaving a message on the voicemail... I got an email reply. He said "Sorry for the delay, your order will ship Thursday". So I guess just be patient.

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12/12/2017 8:31 PM

Heather_Minter wrote:

I called the number one of you posted on here, I didn't get an answer, but within minutes of leaving a message on the voicemail... I got an email reply. He said "Sorry for the delay, your order will ship Thursday". So I guess just be patient.

I really don’t get businesses that don’t answer their phones.

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12/12/2017 8:45 PM

Yeah, it had a generic voicemail message too. So I wasn't sure exactly who I called.

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12/12/2017 9:59 PM


On a similar note, I bought a CR250 shock off Ebay last week. The box arrived today, but the box was empty. Not even bricks, rocks or bags of sand in it. I guess that would be too much trouble. Just an empty box.
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12/12/2017 10:52 PM

Rockinar wrote:
On a similar note, I bought a CR250 shock off Ebay last week. The box arrived today, but the box was empty. Not even bricks, rocks or bags of sand in it. I guess that would be too much trouble. Just an empty box.

Was the seller rating good? In terms of customers reviews and stuff, I always look there before buying from someone on ebay

I can’t imagine how angry you’re now

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12/12/2017 11:04 PM

Rockinar wrote:
On a similar note, I bought a CR250 shock off Ebay last week. The box arrived today, but the box was empty. Not even bricks, rocks or bags of sand in it. I guess that would be too much trouble. Just an empty box.

That could be a scam
I had that happen to me too. I ended up getting my money back, but I had to file with PayPal.

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12/13/2017 10:29 AM

Heather_Minter wrote:

I called the number one of you posted on here, I didn't get an answer, but within minutes of leaving a message on the voicemail... I got an email reply. He said "Sorry for the delay, your order will ship Thursday". So I guess just be patient.

I’ll be damn. You actually got an email reply?? Impressive. I had to make EBay/PayPal step in for assistance. Not doing business with this guy anymore. I actually messaged him before I bought my first set because he had an odd feedback rating and only had like 12 sales on eBay, but his description said “sold thousands of these kits”. So then he replies in a bragging manner about how he has sold so many kits to top athletes and that he just started listing his services on eBay. I said ok, fair enough. Ordered a jersey id kit, came in a week later. Boom, no problems. But, to not have a contact number on your fancy new web page is just plain aggravating. Having to come on a forum to dig up your number that has to be looked up through the BBB. C’mon man! And here I was, thinking after I called and left him a voicemail, that surely he’d get back to me ASAP since I was a returning customer. I was wrong. Oh well. I’ll spend my money elsewhere.

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12/13/2017 10:50 AM

867-5309

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12/13/2017 11:02 AM

SweetDaddy wrote:

867-5309

Lol

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