New Bike Crate Damage - Update #2 w/ Pics

imoto34
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imoto34 10/4/2018 3:13pm
10/4/2018 3:13pm
"The manufacturer, the shipper, and the dealer are a team."
rmgsxr
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rmgsxr 10/4/2018 3:25pm
10/4/2018 3:25pm
imoto34 wrote:
"The manufacturer, the shipper, and the dealer are a team."
There are one of those three that don't give two fucks about being on any team.

Based on what shows up on the back of some of the trucks you can tell that in the shipping industry some guys don't give a shit about anything in that box.
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TeamGreen
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TeamGreen 10/4/2018 3:52pm
10/4/2018 3:52pm
imoto34 wrote:
"The manufacturer, the shipper, and the dealer are a team."
rmgsxr wrote:
There are one of those three that don't give two fucks about being on any team. Based on what shows up on the back of some...
There are one of those three that don't give two fucks about being on any team.

Based on what shows up on the back of some of the trucks you can tell that in the shipping industry some guys don't give a shit about anything in that box.
I heard those Austrian 50s that come 2 to a crate are ALWAYS in great shape!?!?
mattyhamz2
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mattyhamz2 10/4/2018 3:57pm
10/4/2018 3:57pm
soopah noviss wrote:
I put a deposit down on ’19 CRF250 last week and the dealer calls me this afternoon to inform me that the bike crate arrived damaged...
I put a deposit down on ’19 CRF250 last week and the dealer calls me this afternoon to inform me that the bike crate arrived damaged. Apparently the swingarm was scratched by the front wheel rotor rubbing on it continuously while in transit. They received 3 new 250s, but of course mine was the only one that was impacted. They’re ordering a new swingarm and rotor and promise to have the repair completed by next week and he assures me that the damage is completely cosmetic. Now, naturally I’m dying to throw a leg over this new scoot but part of me is apprehensive about A.) paying for/accepting a bike that has been compromised without having actually assessed the severity of the damage myself and B.) leaving the repair in the dealer’s hands as I always work on my own bikes for obvious reasons. I already asked if it was possible to accept the bike as is and make the repair myself when the parts come in. I was told they cannot release the bike in this condition due contractual agreements etc etc and the repair must be made in house and the damage parts returned to Honda.

So, I basically have 2 options: waive this bike and wait a month or so for the next shipment to arrive or proceed with the purchase of the repaired one. Thoughts?
Bret wrote:
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and...
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and check everything over once I got it home. I would be doing that even if the swingarm hadn't been replaced.
This! I'd be pulling it apart to lube everything anyways.

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TeamGreen
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TeamGreen 10/4/2018 4:06pm
10/4/2018 4:06pm
soopah noviss wrote:
I put a deposit down on ’19 CRF250 last week and the dealer calls me this afternoon to inform me that the bike crate arrived damaged...
I put a deposit down on ’19 CRF250 last week and the dealer calls me this afternoon to inform me that the bike crate arrived damaged. Apparently the swingarm was scratched by the front wheel rotor rubbing on it continuously while in transit. They received 3 new 250s, but of course mine was the only one that was impacted. They’re ordering a new swingarm and rotor and promise to have the repair completed by next week and he assures me that the damage is completely cosmetic. Now, naturally I’m dying to throw a leg over this new scoot but part of me is apprehensive about A.) paying for/accepting a bike that has been compromised without having actually assessed the severity of the damage myself and B.) leaving the repair in the dealer’s hands as I always work on my own bikes for obvious reasons. I already asked if it was possible to accept the bike as is and make the repair myself when the parts come in. I was told they cannot release the bike in this condition due contractual agreements etc etc and the repair must be made in house and the damage parts returned to Honda.

So, I basically have 2 options: waive this bike and wait a month or so for the next shipment to arrive or proceed with the purchase of the repaired one. Thoughts?
Bret wrote:
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and...
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and check everything over once I got it home. I would be doing that even if the swingarm hadn't been replaced.
mattyhamz2 wrote:
This! I'd be pulling it apart to lube everything anyways.
That's what she said!
mattyhamz2
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mattyhamz2 10/4/2018 4:08pm
10/4/2018 4:08pm
Bret wrote:
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and...
Sounds like the dealer was right up front and honest with you. If it were me I would wait for them to replace the swingarm and check everything over once I got it home. I would be doing that even if the swingarm hadn't been replaced.
mattyhamz2 wrote:
This! I'd be pulling it apart to lube everything anyways.
TeamGreen wrote:
That's what she said!
Damn Manny... Didn't even see that opportunity. Bravo sir. Bravo.
GIwasB4
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GIwasB4 10/4/2018 4:09pm
10/4/2018 4:09pm
Holy shit, some of you fuckers are a bunch of entitled whiny bitches.

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three9zero
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three9zero 10/4/2018 4:28pm
10/4/2018 4:28pm
rbspecial138 wrote:
They occasionally will crate up multiple bikes in one crate, if they are headed to the same destination, in many cases like yours where dealers order...
They occasionally will crate up multiple bikes in one crate, if they are headed to the same destination, in many cases like yours where dealers order multiple of the same bikes, they will come in the same crate with the handlebars facing the opposite direction and the tires could have been on opposite sides as well. just my $0.02
40acres wrote:
That's a good point, but those bikes are never crated together. The smaller, trail bikes are often shipped 2 to a crate and even 3 to...
That's a good point, but those bikes are never crated together. The smaller, trail bikes are often shipped 2 to a crate and even 3 to a crate on some of the 50cc bikes. But in this case (big bikes), they are always shipped in their own crate.
yz 125's are 2 to a crate.
three9zero
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three9zero 10/4/2018 4:29pm
10/4/2018 4:29pm
imoto34 wrote:
"The manufacturer, the shipper, and the dealer are a team."
rmgsxr wrote:
There are one of those three that don't give two fucks about being on any team. Based on what shows up on the back of some...
There are one of those three that don't give two fucks about being on any team.

Based on what shows up on the back of some of the trucks you can tell that in the shipping industry some guys don't give a shit about anything in that box.
TeamGreen wrote:
I heard those Austrian 50s that come 2 to a crate are ALWAYS in great shape!?!?
Every 2018 65 SX we have opened this year has been mangled.
GoYamaha
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GoYamaha 10/4/2018 4:32pm
10/4/2018 4:32pm
three9zero wrote:
yz 125's are 2 to a crate.
Negative. At least to the last few dealers I've worked at. Trail bikes and small mx bikes are the only ones ive seen double up. KTM 50,65, Yam TTR line, yz65, CRF50-125, groms, ext. Never have I seen a full size bike come in a set.
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Jbulz
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Jbulz 10/4/2018 4:35pm
10/4/2018 4:35pm
Welcome to the stupidest discussion on vital. Accept the bike with the new swingarm. Or walk away. Both sound like fine options.
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kiwifan
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kiwifan 10/4/2018 4:57pm
10/4/2018 4:57pm
soopah noviss wrote:
Per my request, the dealer sent me these: [img]https://p.vitalmx.com/photos/forums/2018/10/04/291571/s1200_Crate_Damage_1.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291572/s1200_Crate_Damage_2.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291578/s1200_Crate_Damage_3.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291583/s1200_Crate_Damage_4.jpg[/img]
Per my request, the dealer sent me these:







Given the state of that crate frame hardly manufacturers fault....!!!!! Its clear the crate frame has suffered considerable damage after packaging and during transit. Must be itching to get on that beast though!!! Sad
GoYamaha
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GoYamaha 10/4/2018 4:57pm
10/4/2018 4:57pm
Its a few parts. Let the dealer fix it (seat, seatcover, fender, sticker on fender, swingarm, swing arm stickers.) Its going to get fixed and go on the floor. Whether you buy it or someone else does, it doesn't hurt the dealer. They have to fix it.
murph783
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murph783 10/4/2018 5:04pm
10/4/2018 5:04pm
Jesus! Make sure that subframe ain’t tweaked from whatever the dropped on it lol
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MX915
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MX915 10/4/2018 5:11pm
10/4/2018 5:11pm
murph783 wrote:
Jesus! Make sure that subframe ain’t tweaked from whatever the dropped on it lol
This right here. Something about that picture from the back doesn't seem right. And the way the side panel meets the rear fender in that other pic with the seat tear.
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ledger
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ledger 10/4/2018 5:22pm
10/4/2018 5:22pm
Looks like yours wasn't the only one that was damaged.
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JWACK
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JWACK 10/4/2018 5:55pm
10/4/2018 5:55pm Edited Date/Time 10/4/2018 5:56pm
Get another one. Mangled from front to rear.
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ledger
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ledger 10/4/2018 6:11pm
10/4/2018 6:11pm
The ball is in your court, if not in a hurry I would tell your dealer... thank you for the effort but I'll wait for the next shipment.
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early
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early 10/4/2018 6:31pm
10/4/2018 6:31pm
So they didn't mention the subframe and pipe?

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Premix
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Premix 10/4/2018 6:38pm
10/4/2018 6:38pm
You’d be surprised how often this happens. Both in the motorcycle and auto world. Seen cars get complete repaints before they hit the lot. I wouldn’t sweat it, either have them replace the parts or just wait for the next shipment.
gsxr6
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gsxr6 10/4/2018 6:44pm
10/4/2018 6:44pm
I remember a buddy ran his 85 cr250 into a van . Bout 10mph. Bike was never the same, frame was bent. Turned great left. Not so much right though, I never liked riding it after that, it had noticeably changed......but if it had been delivered bent I'd have never known and just been screwed. Seriously the forks, wheel, levers all of it looked fine.....that bike has a bent frame. I'd walk bro. That's allot more than cosmetic damage. That's fell from 10 ft in the air type damage lol. That bike could be bent for sure, could is good enough reason to walk. No way I'm buying that bike. Insurance should be totalling it. Period
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gsxr6
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gsxr6 10/4/2018 6:47pm
10/4/2018 6:47pm
I realize crashing somehow doesn't bend them too bad. I have had some big ones. Seen my bike do flips for 30 yards downhill and they were fine. Have also seen a frame be bent from a 10 mph crash that was just probably the perfect hit. Don't risk it that dealer would never know, let alone tell u if the frame was bent. No.thank.u.
scrubz
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scrubz 10/4/2018 6:48pm
10/4/2018 6:48pm
early wrote:
So they didn't mention the subframe and pipe? [img]https://p.vitalmx.com/photos/forums/2018/10/04/291647/s1200_Screenshot_20181004_212549_kindlephoto_104919881.jpg[/img]
So they didn't mention the subframe and pipe?

Thanks for sharing the pics! Subframe looks very bent, exhaust took a blow it looks like, better check the exhaust and the mounts for cracks. If the disc hit the subframe that hard, the spokes, rim and the hub could have issues also! Swing arm looks like it got into a wreck with another bike on a track....... The bike in the background looks like it took a beating as well. OP, I would not accept the bike at all!
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gsxr6
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gsxr6 10/4/2018 6:49pm
10/4/2018 6:49pm Edited Date/Time 10/4/2018 6:54pm
I have seen my bike flipping downhill over and over for 30 yards and had it be ok. They are tough. Have also seen a bike have a bent frame from a 10mph crash that was probably the perfect hit. That dealer couldn't even tell if it was bent if they wanted too. No.thank.u. lol those crates are designed to hold hundreds of pounds man. Even cardboard holds allot. That was a big hit.
Racer111
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Racer111 10/4/2018 6:53pm
10/4/2018 6:53pm
soopah noviss wrote:
Per my request, the dealer sent me these: [img]https://p.vitalmx.com/photos/forums/2018/10/04/291571/s1200_Crate_Damage_1.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291572/s1200_Crate_Damage_2.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291578/s1200_Crate_Damage_3.jpg[/img] [img]https://p.vitalmx.com/photos/forums/2018/10/04/291583/s1200_Crate_Damage_4.jpg[/img]
Per my request, the dealer sent me these:







Just my 2cents...

I work at a dealer. No way in HELL Im taking delivery of that motorcycle. Even if the dealer was going to fix it, no sir.

If it were a car or truck someone ordered there isn’t anyone on this forum that would take delivery if it had suffered that kind of damage. The fact that this is a dirt bike makes no difference. You should get what will be on the “Purchase Order” as it will never reflect any of this damage once the dealer fixes it.

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gsxr6
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gsxr6 10/4/2018 6:55pm
10/4/2018 6:55pm
This is what shipping insurance is for. Guess what? His frame breaks and he gets hurt, he will always wonder
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Pirate421
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Pirate421 10/4/2018 6:58pm
10/4/2018 6:58pm Edited Date/Time 10/4/2018 6:59pm
Maybe get the vin number of that one too in case they fix it and say they got some “new” ones in.

I would wait for the next shipment. You are paying the money after all I think you are entitled to pass on that one, much more than a swingarm scuff that rearend looks no good.
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