Neken SFS issues

BobPA
Profile picture for user BobPA
Posts
8027
Joined
10/31/2013
Location
PA US
BobPA 7/17/2017 11:03am
7/17/2017 11:03am
BobPA wrote:
KTM never used the SFS version, only their solid mount version (still using them). The only companies teams I saw using them were JGR and one...
KTM never used the SFS version, only their solid mount version (still using them). The only companies teams I saw using them were JGR and one of the Yamaha 250 teams a while ago. I do not think any pros are running them right now, could be wrong though.
SPYGUY wrote:
[img]https://p.vitalmx.com/photos/users/64/photos/73139/s1600_GUYB0310.jpg?1393110029[/img] [i]Have you seen the Neken SFS setup that Ryan Dungey has been sporting this season? It's an air-pressurized cartridge on the bottom side of each...


Have you seen the Neken SFS setup that Ryan Dungey has been sporting this season? It's an air-pressurized cartridge on the bottom side of each bar clamp that provides 10mm of travel for the bars. SFS stands for Smooth Feeling System.

http://www.vitalmx.com/photos/features/Vital-MX-Pit-Bits-Atlanta,37720/…
No shit, I stand corrected
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/17/2017 11:10am
7/17/2017 11:10am
DADTAXI wrote:
I haven't. I had the address from when I inquired about servicing them. I just shipped & emailed my tracking info to both contacts
Did you send them to bud racing in cali or France?
DADTAXI
Profile picture for user DADTAXI
Posts
177
Joined
2/18/2016
Location
PA US
DADTAXI 7/17/2017 11:21am
7/17/2017 11:21am
DADTAXI wrote:
I haven't. I had the address from when I inquired about servicing them. I just shipped & emailed my tracking info to both contacts
bgpn35 wrote:
Did you send them to bud racing in cali or France?
JL Collab / Neken
1909 W Summerland Street
Rancho Palos Verdes CA 90275
Digger29
Profile picture for user Digger29
Posts
1886
Joined
11/2/2011
Location
Oxford, MA US
Digger29 7/17/2017 11:40am
7/17/2017 11:40am
DAMN...... I'll checking mine as soon as I unload the trailer from yesterdays race.

The Shop

See All »
Motofinne
Profile picture for user Motofinne
Posts
10686
Joined
1/4/2014
Location
FI
Motofinne 7/17/2017 11:53am
7/17/2017 11:53am
I'm happy that i ordered the X-Trig ROCS clamps. I could've got a great deal(670€) on the Neken SFS clamps from my dealer but i went with the X-Trigs.

My first concern was the whole air system and the hassle of setting it up + the risk of damaging it.

It would be cool to try the SFS clamps and see if they make a difference but i wouldn't buy them.
mattyhamz2
Profile picture for user mattyhamz2
Posts
10867
Joined
7/6/2015
Location
So Cal, CA US
Fantasy
767th
mattyhamz2 7/17/2017 11:53am
7/17/2017 11:53am
slipdog wrote:
Well, Thanks for showing me what clamps I will never buy..

Sorry for you guy's bad luck, but I'm glad nobody got hurt in the process!
Agreed. That's way too sketchy
Millerrr973
Profile picture for user Millerrr973
Posts
360
Joined
9/8/2013
Location
Mount Clare, WV US
Millerrr973 7/17/2017 12:39pm
7/17/2017 12:39pm
That really sucks, I've had two sets of the SFS's on two different KTM's and never had any issues with either. I would buy them again before I bought x-trig or ride engineering.
DADTAXI
Profile picture for user DADTAXI
Posts
177
Joined
2/18/2016
Location
PA US
DADTAXI 7/17/2017 4:54pm
7/17/2017 4:54pm
DADTAXI wrote:
That's the same set up we both have. It's cracking around that 10mm air chamber.
bgpn35 wrote:
Did you get a response yet? I sent one yesterday and haven't heard anything yet. I know it's only one day but I'm just wondering
Hi Jamie,

Thank you for the tracking number. I will inspect them as soon as I receive them and let you know what we can do.

James


Email I received today
Hopefully replace them with a new set!!!!
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/17/2017 5:13pm
7/17/2017 5:13pm
DADTAXI wrote:
Hi Jamie, Thank you for the tracking number. I will inspect them as soon as I receive them and let you know what we can do...
Hi Jamie,

Thank you for the tracking number. I will inspect them as soon as I receive them and let you know what we can do.

James


Email I received today
Hopefully replace them with a new set!!!!
I got a email shortly after I asked if you got one, I'm sending mine tomorrow. Hopefully this will work out!
Crisp BRAAAP! 7/17/2017 7:51pm
7/17/2017 7:51pm
Man, I'd be pissed if I spent that sort of money. Seems to me like they should be floating free sets with an apology.
Roostermx58
Profile picture for user Roostermx58
Posts
1507
Joined
9/18/2013
Location
Raleigh/Durham, NC US
Roostermx58 7/18/2017 5:36am
7/18/2017 5:36am
I inspected the ones on my KTM and didn't see any cracks in them.
MR. X
Profile picture for user MR. X
Posts
6917
Joined
6/24/2010
Location
North Tonawanda, NY US
MR. X 7/18/2017 6:21am
7/18/2017 6:21am
Do high end after market clamps have a lot number assigned to them? Just curious if guy with similar problems can track it down to a specific build date.
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/18/2017 7:09am
7/18/2017 7:09am
MR. X wrote:
Do high end after market clamps have a lot number assigned to them? Just curious if guy with similar problems can track it down to a...
Do high end after market clamps have a lot number assigned to them? Just curious if guy with similar problems can track it down to a specific build date.
I'm not sure, I will clean them real good and see if I can find some #'s on mine
aroark247
Profile picture for user aroark247
Posts
556
Joined
2/25/2014
Location
TX US
aroark247 7/18/2017 8:57am
7/18/2017 8:57am
They ought to take care of you guys, this post alone has halted me from buying some. Neken doesn't deserve a bad rep. but if they don't take care of you guys that's not cool....... keep us posted
DADTAXI
Profile picture for user DADTAXI
Posts
177
Joined
2/18/2016
Location
PA US
DADTAXI 7/24/2017 3:39pm
7/24/2017 3:39pm
MR. X wrote:
Do high end after market clamps have a lot number assigned to them? Just curious if guy with similar problems can track it down to a...
Do high end after market clamps have a lot number assigned to them? Just curious if guy with similar problems can track it down to a specific build date.
bgpn35 wrote:
I'm not sure, I will clean them real good and see if I can find some #'s on mine
Have you heard back ?

They received mine Friday & James emailed saying he would reply Monday.
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/24/2017 5:10pm
7/24/2017 5:10pm
DADTAXI wrote:
Have you heard back ?

They received mine Friday & James emailed saying he would reply Monday.
Not yet, mine haven't made it yet. I shipped them Wednesday so they should be there tomorrow. I'm sure you will know something before me so keep me posted! Thanks
Spooner
Profile picture for user Spooner
Posts
1929
Joined
1/8/2011
Location
Kansas City, MO US
Spooner 7/24/2017 6:56pm
7/24/2017 6:56pm
James is a great guy and will take care of you guys no doubt. I'm tempted to try the new spring version that was recently released.

Pit Row

See All »
DADTAXI
Profile picture for user DADTAXI
Posts
177
Joined
2/18/2016
Location
PA US
DADTAXI 7/24/2017 9:14pm
7/24/2017 9:14pm
"I wanted to let you know I ordered a replacement for you this morning but it is shipping from France. Lead time is 5-7 days. As soon as I can ship it to you, I will send you the tracking number. "

Looks like their great customer service continues
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/25/2017 4:28am
7/25/2017 4:28am
DADTAXI wrote:
"I wanted to let you know I ordered a replacement for you this morning but it is shipping from France. Lead time is 5-7 days. As...
"I wanted to let you know I ordered a replacement for you this morning but it is shipping from France. Lead time is 5-7 days. As soon as I can ship it to you, I will send you the tracking number. "

Looks like their great customer service continues
Awesome, I'm glad to hear that! I will let you know what my verdict is as soon as I hear back. I wonder if it's the whole setup or just the clamp itself, either way that's still great news!
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 7/27/2017 4:26am
7/27/2017 4:26am
DADTAXI wrote:
"I wanted to let you know I ordered a replacement for you this morning but it is shipping from France. Lead time is 5-7 days. As...
"I wanted to let you know I ordered a replacement for you this morning but it is shipping from France. Lead time is 5-7 days. As soon as I can ship it to you, I will send you the tracking number. "

Looks like their great customer service continues
I just got my email from James this morning and he is shipping me a replacement today!
bgpn35
Profile picture for user bgpn35
Posts
504
Joined
9/25/2011
Location
Gastonia, NC US
bgpn35 8/2/2017 3:33pm
8/2/2017 3:33pm




James sent me a new set, looks like a updated design. I am very appreciative of what they did for me!

Millerrr973
Profile picture for user Millerrr973
Posts
360
Joined
9/8/2013
Location
Mount Clare, WV US
Millerrr973 8/8/2017 10:59am
8/8/2017 10:59am
I guess I spoke too soon. On one of my sets of clamps there is a crack on one of the air chamber. Certainly this shouldn't happen?

mxer613
Profile picture for user mxer613
Posts
488
Joined
11/22/2011
Location
Forest Grove, OR US
mxer613 8/8/2017 11:56am
8/8/2017 11:56am
Looks like they have a completely new spring design instead of air and about 30% less money.
philG
Profile picture for user philG
Posts
9709
Joined
5/12/2012
Location
GB
philG 8/8/2017 12:04pm
8/8/2017 12:04pm
Just shows how easy it is to design stuff that isnt fit for purpose. CAD is great, but only as good as the load case accuracy.

Post a reply to: Neken SFS issues