Mountain Motorsports bait and switch scam!

Brent wrote:

Never take any salesman's word for anything. Have the approved loan docs e mailed to you before you travel, so if they don't come through it...

Never take any salesman's word for anything. Have the approved loan docs e mailed to you before you travel, so if they don't come through it can be breach of contract on their part.

JoJmoto wrote:

So we wanted to buy a new bike for Lane for his birthday which is in a couple weeks, he has never had a new bike...

So we wanted to buy a new bike for Lane for his birthday which is in a couple weeks, he has never had a new bike before. I was searching Cycletrader.com and found Mountain Motorsports advertising left over 2014 Kawasaki kx250f's for $4611.00 So, I call the Lawrenceville store and spoke with a salesman. I was told the out the door price for this bike would be $5800. He went over the cost as such. $4611 for bike, $890 for set up and fees and 6% sales tax. Grand total, $5840.00. I asked if they had a bike at the store and was told no, the Marietta store had all the Kawasaki's but he could have one brought over.

I said I would fill out the finance paperwork on their website. On Monday, March 2, 2015, I was contacted by a salesman named Sean from the Marietta store. He said he had great news, we qualified for financing on the 2014 kx250f. I explained to him we could come down on Thursday, March 5, 2015 to sign the paperwork and pick up the bike. He said that would be great.

So today, my wife and I head down there this afternoon, driving the 1 1/2 hour and fighting the Atlanta traffic. We get there and ask for Sean. We were told Sean was off today. We explained that we had an appointment with him to pick up this bike and we did not understand why he would be off. The man said no worries, he could help us. I don't know his name but he was a skinny guy with sleeve tattoo's. He gets my information and asked that we bare with him while he looks for our paperwork. He comes back and does have the paperwork in hand. He then says he has to do a few things and asked we stand by again... we are there nearly an hour before he finally comes up and says he is ready for us.

Right away, we see in his hand is our personal information and $7159 wrote in blue ink. He then tells us, they don't have any more 2014 models but they would get us in a 2015 for this amount. We can't understand why they don't have a 2014 waiting there for us, we have an appointment and have completed the paperwork! He said they sell a ton of bikes and they must have sold all of them. This of course does not make sense to me considering we had it all set up with Sean. I asked about Sean again and this time was told, he must have went home early. Changing that he was off today..

I begin to understand what is going on so I start to ask more questions about their practices of selling these bikes. I finally say to him I believe this is a bait and switch scam and I felt they never had a bike there to being with. He said we should have placed a down payment on the bike, which I said I would have however we were never asked to. I said to him I feel that the reason we were not asked to put a down payment on this bike was because they never had the bike to begin with so they would not be liable to producing said bike when we showed up. I asked him why they still had the 2014 bikes listed for sale on Cycletrader if they don't have any and he said, it takes a week or so to pull down the ads.

Nonetheless, they never offered to try and make us a happy customer by offering a discount on the new bike or anything. He acted as if he could care less, it was a take it or leave it deal. So of course I walked out of there, pissed that they wasted my time driving down there and our gas money.

Here is the link to the bikes that are STILL for sale... at least on paper..

I WILL NOT BUY SO MUCH AS A SPARK PLUG FROM THESE GUYS AND ENCOURAGE YOU TO BOYCOTT THE THIEVES AS WELL!!

http://www.cycletrader.com/Georgia-KAWASAKI-Kx-250f-Motorcycles-For-Sal…;

Brent wrote:

Never take any salesman's word for anything. Have the approved loan docs e mailed to you before you travel, so if they don't come through it...

Never take any salesman's word for anything. Have the approved loan docs e mailed to you before you travel, so if they don't come through it can be breach of contract on their part.

Sir Roostsalot wrote:

You always paint with such a broad brush?

JoJmoto wrote:

I think what pissed me off the most was telling the guy on the phone that I did not want to haggle over price, tell me...

I think what pissed me off the most was telling the guy on the phone that I did not want to haggle over price, tell me what you want and if I can do it I will! I did not want any drama from a big sales pitch ect...

Man, my kid is so deserving of a new bike too. He has always rode older stuff. Last year we rode a 2008 kx250f and he pulled more dang starts on that bike and finished up front all year! This year, right now we have a 2009 kx250f he has been riding. Our first LLQ is next weekend and the bike we have is a mod bike so unless we can get a stock bike, he will not be able to ride the limited classes and therefore, limiting our chances at getting into the show just that much more..

FlickitFlat wrote:

JoJmoto confirms it that you are not the only one. I would print the add and turn them into the better business bureau. For real, the...

JoJmoto confirms it that you are not the only one. I would print the add and turn them into the better business bureau. For real, the BBB don't joke around.

steveada wrote:

I have had bad experiences with that dealership. They advertise a great price, then add incredible fees. I did get 1 good deal there a few...

I have had bad experiences with that dealership. They advertise a great price, then add incredible fees. I did get 1 good deal there a few years ago, but that was only because I raised a stink. I did the same thing you did, called about a good advertised price, talked to the salesman and made a deal. The only difference is I asked for a quote showing all fees and an oTD price, and I put down a deposit. He did tell me I didn't have to, but I insisted. I also asked for the VIN so I could check my credit union for a loan. Drove 2 1/2 hours to the store, and they told me the guy I had talked to wasn't there but they would help me. The bike was supposed to be ready but it was still in the crate. Then they said that my salesman had made a mistake and the real price would be close to $1000 more. I had a printout of their quote in my hand showing the complete cost breakdown, my deposit amount, and the remaining balance. We sat around for another 45 minutes before they finally came back and said the boss had approved the sale, but the salesman that gave me the quote was in deep sh*t and the $1000 was coming out of his paycheck, as if it was my fault. We then sat there another 1 1/2 hours while they did the "$800 prep" on the bike (put on front wheel and handlebars). I have bought 3 bikes since then and don't even bother calling them no matter what price they advertise.