Posts
96
Joined
5/27/2015
Location
Ramona, CA
US
Wintyfresh
1/31/2018 8:49am
1/31/2018 8:49am
Last weekend when I got done riding I noticed the screw holding the extension stop of my X8 brace had backed out, causing both the screw and stop to wind up MIA. I contacted Mobius to see about getting a replacement part and was pleasantly surprised to receive an email reply after hours the same day. After sorting out what was needed they've shipped out the replacement parts on their dime, plus the extension stop kit which wasn't included in my earlier-released accessory kit. It's great to find a company that takes the time and effort to really make their customers feel valued!
Thanks to anyone able to provide feedback!
I am coming from Leatt C frame and both the patella protection broke off and Leatt is no longer supporting them and tried to get me to purchase their new X Frame... ok yeah sure I will
Now, to the honest part of the brace. They are decently comfortable, hold position fairly well, and feel very solid on my knees. The downsides is you sweat like a whore in church with them and they are bulky. But protection being the top priority in my opinion they do that very well.
The Shop
My cables were coming apart and I didn't have time to ship them back. They shipped me the parts to repair them myself with no questions asked.
BTW: I love my braces
Post a reply to: Mobius has great customer support!