MXGP-TV refund?

craigathan404
Is there anyway possible to get a refund on my $30 I spent for the MXdN? It has been USELESS since the first heat this AM. I’m not sure if it’s my computer, but it hardly works on my phone either(on wifi or LTE) my internet provider told me that I have the best internet available in my area, but it’s un-usable regardless and I will have to resort to watching on TV tomorrow. It’s unbelievably laggy, hardly have any audio, and if I do it’s delayed or doesn’t match what’s happening.

Anyway, am I shit out of luck? Any suggestions?

PS, I watched the Racer-TV stream today and it was FLAWLESS. And it was free! Haha
2
|
500guy
Profile picture for user 500guy
Posts
12478
Joined
8/15/2006
Location
AZ US
500guy 10/6/2018 7:58pm
10/6/2018 7:58pm
Why would you ask Vital ? isn't that like asking Wal Mart to refund a Meal you had a In n Out Burger ?
1
5
jeffro503
Profile picture for user jeffro503
Posts
27442
Joined
7/22/2007
Location
St Helens, OR US
jeffro503 10/6/2018 8:02pm
10/6/2018 8:02pm
Craig it was seriously that bad? I'd be tempted to invite you over , but my place is small and I have a full house. They are being shown live on TV though , just an FYI.
1
craigathan404 10/6/2018 8:03pm
10/6/2018 8:03pm
500guy wrote:
Why would you ask Vital ? isn't that like asking Wal Mart to refund a Meal you had a In n Out Burger ?
I came here to see if anyone had suggestions on what I could do. Hence the part where I said “Any suggestions?”

1
craigathan404 10/6/2018 8:04pm
10/6/2018 8:04pm Edited Date/Time 10/6/2018 8:08pm
jeffro503 wrote:
Craig it was seriously that bad? I'd be tempted to invite you over , but my place is small and I have a full house. They...
Craig it was seriously that bad? I'd be tempted to invite you over , but my place is small and I have a full house. They are being shown live on TV though , just an FYI.
Yeah man, probably just going to bite the bullet and watch on TV. Hopefully it isn’t commercials with a little bit of moto in-between! Thank you for looking out for me though!

The Shop

See All »
-MAVERICK-
Profile picture for user -MAVERICK-
Posts
50375
Joined
3/26/2015
Location
Ontario CA
Fantasy
3730th
-MAVERICK- 10/6/2018 8:12pm
10/6/2018 8:12pm
Try again tomorrow. My stream was struggling during the MXGP qualifying race but was great for races 2 and 3.

Check if there's updates needed on your computer. Check if Java needs an update. Clear history, cache, etc. Limit the amount of tabs you have open.

If it freezes close your browser and open a new one.
FillmoreSouth 10/6/2018 8:26pm
10/6/2018 8:26pm
craigathan404 wrote:
Yeah man, probably just going to bite the bullet and watch on TV. Hopefully it isn’t commercials with a little bit of moto in-between! Thank you...
Yeah man, probably just going to bite the bullet and watch on TV. Hopefully it isn’t commercials with a little bit of moto in-between! Thank you for looking out for me though!
I feel ya. CBS cuts in commercial spots mercilessly with seemingly no regard for context or timing. A couple years ago, they went to commercial during the run-up to one of the MXoN races, and when they came back we had missed the start! I am not kidding.

Anyway, I don't trust MXGP-TV this weekend, so for tomorrow I'm only using it only to replay races, not for the live stream.
DPR250R
Profile picture for user DPR250R
Posts
2129
Joined
9/14/2006
Location
NJ US
DPR250R 10/6/2018 8:27pm
10/6/2018 8:27pm Edited Date/Time 10/6/2018 8:28pm
I had some technical issues as well but not sure I can blame it on the site. I usually AirPlay to my Apple TV.. but it kept throwing an error a couple minutes in (Apple not MXGP-TV)

I eventually switched to a laptop hardwired to my TV (D-Plug to HDMI cable). Then switched from 1080 to 7XX (something) on the site.

Worked pretty good for after that. Lagged only at the most crucial moments.. lol
bsharkey
Profile picture for user bsharkey
Posts
2163
Joined
6/16/2014
Location
Marysville, WA US
bsharkey 10/6/2018 8:27pm
10/6/2018 8:27pm
jeffro503 wrote:
Craig it was seriously that bad? I'd be tempted to invite you over , but my place is small and I have a full house. They...
Craig it was seriously that bad? I'd be tempted to invite you over , but my place is small and I have a full house. They are being shown live on TV though , just an FYI.
What channel jeff
pdub187
Profile picture for user pdub187
Posts
742
Joined
1/28/2013
Location
AU
Fantasy
2532nd
pdub187 10/6/2018 8:35pm
10/6/2018 8:35pm
It worked perfectly for me with my shithouse Australian internet. It has for years.
2
lastlapracer302 10/6/2018 9:00pm
10/6/2018 9:00pm
Mine worked for about 2 minutes at a time and then would stop, I would have to refresh the page, and start my 2 minutes over again.
1
500guy
Profile picture for user 500guy
Posts
12478
Joined
8/15/2006
Location
AZ US
500guy 10/6/2018 9:01pm
10/6/2018 9:01pm
500guy wrote:
Why would you ask Vital ? isn't that like asking Wal Mart to refund a Meal you had a In n Out Burger ?
craigathan404 wrote:
I came here to see if anyone had suggestions on what I could do. Hence the part where I said “Any suggestions?”

I watched the Replays on MXGP-TV no problem. it has to be a conflict on your end
Markee
Profile picture for user Markee
Posts
3544
Joined
4/15/2013
Location
Suffolk, VA US
Fantasy
1890th
Markee 10/6/2018 9:05pm
10/6/2018 9:05pm
lastlapracer302 wrote:
Mine worked for about 2 minutes at a time and then would stop, I would have to refresh the page, and start my 2 minutes over...
Mine worked for about 2 minutes at a time and then would stop, I would have to refresh the page, and start my 2 minutes over again.
Same here. This is the first year I have had any problems. Years past it has worked awesome.

Last years US GPs worked great too. I wonder if the weather has anything to do with it?
kidwoo
Profile picture for user kidwoo
Posts
13
Joined
4/9/2016
Location
Truckee, CA US
kidwoo 10/6/2018 9:10pm
10/6/2018 9:10pm
Dammit. I couldnt watch the race today do just sat down to buy the package. It's listed as "sold out". Wtf? A stream and replay sold out? Luongo sell out jokes welcome of course. But how the fvck do I watch the race tomorrow. It's like fox sports during sx. These idiots don't seem to want my money.
GODZILLA
Profile picture for user GODZILLA
Posts
901
Joined
3/3/2018
Location
FR
GODZILLA 10/6/2018 10:06pm
10/6/2018 10:06pm
craigathan404 wrote:
Is there anyway possible to get a refund on my $30 I spent for the MXdN? It has been USELESS since the first heat this AM...
Is there anyway possible to get a refund on my $30 I spent for the MXdN? It has been USELESS since the first heat this AM. I’m not sure if it’s my computer, but it hardly works on my phone either(on wifi or LTE) my internet provider told me that I have the best internet available in my area, but it’s un-usable regardless and I will have to resort to watching on TV tomorrow. It’s unbelievably laggy, hardly have any audio, and if I do it’s delayed or doesn’t match what’s happening.

Anyway, am I shit out of luck? Any suggestions?

PS, I watched the Racer-TV stream today and it was FLAWLESS. And it was free! Haha
You'll get NOTHING.
No one ever gets a cent from Giuseppe.

" NO WARRANTY

THE SITE AND ALL CONTENT IS PROVIDED TO YOU ON AN "AS-IS" BASIS, AND NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE BY YOUTHSTREAM MEDIA, ITS DISTRIBUTION PARTNERS OR CONTENT PROVIDERS AND/OR THEIR PARTNERS, AGENTS, DISTRIBUTORS AND PROMOTERS REGARDING MXGP-TV, SERVICE, CONTENT OR YOUR USE OR VIEWING OF THEREOF, INCLUDING WITHOUT LIMITATION, WARRANTIES AS TO THE AVAILABILITY, ACCURACY, VIDEO OR AUDIO QUALITY AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

CHANGES TO THE TERMS OF USE

Youthstream Media reserves the right to modify these Terms and Conditions of Use at its sole discretion and without advance notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions of Use as modified. Any modifications to the Terms and Conditions of Use shall become effective immediately upon their posting on MXGP-TV.

GENERAL

We do not guarantee continuous, uninterrupted or secure access to the MXGP-TV service, and operation of MXGP-TV may be interfered with by numerous factors outside our control. If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that we have the right to assign this agreement and all incorporated agreements in our sole discretion. Headings in this agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches."
Harv379
Profile picture for user Harv379
Posts
497
Joined
1/22/2017
Location
UT US
Fantasy
1988th
Harv379 10/6/2018 11:17pm
10/6/2018 11:17pm
My stream was great, entertained me for a good portion of the day, $ well spent, and mine was 45$ish after euro to usd i believe.

Pit Row

See All »
Kawi15
Profile picture for user Kawi15
Posts
568
Joined
5/31/2014
Location
West Richland, WA US
Kawi15 10/7/2018 7:52am
10/7/2018 7:52am Edited Date/Time 10/7/2018 7:53am
kidwoo wrote:
Dammit. I couldnt watch the race today do just sat down to buy the package. It's listed as "sold out". Wtf? A stream and replay sold...
Dammit. I couldnt watch the race today do just sat down to buy the package. It's listed as "sold out". Wtf? A stream and replay sold out? Luongo sell out jokes welcome of course. But how the fvck do I watch the race tomorrow. It's like fox sports during sx. These idiots don't seem to want my money.
It might be just as well for you anyways. Being the billing is overseas in Switzerland, there is a good chance that you would pay and not be able to watch it live, but only replay after the fact. This happened to me some years ago.

Better to buy the stream early in the week beforehand.
Clutchy
Profile picture for user Clutchy
Posts
2833
Joined
3/24/2009
Location
redding, CA US
Clutchy 10/7/2018 8:36am
10/7/2018 8:36am
MINE WAS PERFECT. THANK YOU MXGP TV
4
DA498
Profile picture for user DA498
Posts
1570
Joined
10/11/2008
Location
Milliken, CO US
DA498 10/7/2018 8:47am
10/7/2018 8:47am
Clutchy wrote:
MINE WAS PERFECT. THANK YOU MXGP TV
Mine worked great. Had a couple glitches during B Main but nothing compared to watching commercials. I have the lowest grade laptop hooked up to an ancient tv via an hdmi cable with a wireless internet connection that barely catches the nearest tower in my area. i also dont know shit about cookies and whatever to clear out to make it better. Thanks MXGP-TV
Bramlett321
Profile picture for user Bramlett321
Posts
1071
Joined
9/14/2012
Location
Texarkana, TX US
Bramlett321 10/7/2018 8:58am
10/7/2018 8:58am
craigathan404 wrote:
Is there anyway possible to get a refund on my $30 I spent for the MXdN? It has been USELESS since the first heat this AM...
Is there anyway possible to get a refund on my $30 I spent for the MXdN? It has been USELESS since the first heat this AM. I’m not sure if it’s my computer, but it hardly works on my phone either(on wifi or LTE) my internet provider told me that I have the best internet available in my area, but it’s un-usable regardless and I will have to resort to watching on TV tomorrow. It’s unbelievably laggy, hardly have any audio, and if I do it’s delayed or doesn’t match what’s happening.

Anyway, am I shit out of luck? Any suggestions?

PS, I watched the Racer-TV stream today and it was FLAWLESS. And it was free! Haha
Man I have to agree with you mine has worked like crap since the beginning and we always stream really good here. I finally just gave up and went to racer X’s twitter account
davis224
Profile picture for user davis224
Posts
6248
Joined
8/15/2006
Location
Cornland, IL US
Fantasy
165th
davis224 10/7/2018 9:07am
10/7/2018 9:07am Edited Date/Time 10/7/2018 9:08am
Couldn't stop crashing on my phone/chromecast, works fairly decent on my laptop also over wifi. Never had an issue with NBC Gold, and SX was hit and miss over Playstation vue.
8tensolutions
Profile picture for user 8tensolutions
Posts
2406
Joined
11/15/2009
Location
Salt Lake City, UT US
8tensolutions 10/7/2018 9:09am
10/7/2018 9:09am
Watch the replays if your stream wasn't good. Many of us had great streams, so it was likely on your end.
FillmoreSouth 10/7/2018 9:24am
10/7/2018 9:24am
Here's my strategy for today.

I use a Mac with up-to-date software (macOS 10.13.6 and Safari 12.0). Like many people here, yesterday was an annoying experience, close to a disaster. So today I'm gonna change two things ...

1. Use the Chrome 69 browser.

2. Reduce the stream resolution from 1080p to 720p.

If this doesn't work -- meaning if that thing stops and buffers so much as once -- I'm switching to CBS Sports Network and putting up with the commercials. I can stream the replays on Safari.

Good luck to everyone else.
DA498
Profile picture for user DA498
Posts
1570
Joined
10/11/2008
Location
Milliken, CO US
DA498 10/7/2018 9:38am
10/7/2018 9:38am
Too much tech seems to be the common theme for the guys having problems. I just hooe everyone gets to eventually see what we all have been waiting for and enjoy the best racers representing their countries with pride.
Yeti365
Profile picture for user Yeti365
Posts
255
Joined
9/11/2018
Location
Chula Vista, CA US
Yeti365 10/7/2018 9:45am
10/7/2018 9:45am
If it comes to the worst and they won't refund, just dispute the charge on the card with your bank for paying for a service you didn't get.

Has yet to not work for me when I get screwed on something.
mx 219
Profile picture for user mx 219
Posts
3717
Joined
8/15/2010
Location
South Central, PA US
Fantasy
974th
mx 219 10/7/2018 10:04am
10/7/2018 10:04am Edited Date/Time 10/7/2018 10:07am
fubo tv trial appears to be working for anyone that doesn t have cbs sports
Spat24
Profile picture for user Spat24
Posts
1147
Joined
10/23/2009
Location
OR US
Fantasy
856th
Spat24 10/7/2018 10:39am
10/7/2018 10:39am
Yeah - it sucks. Signed on and the circle of death keeps spinning - 45 min now. All other websites work great. I was really looking forward to watching this.

Post a reply to: MXGP-TV refund?