Live stream issues

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1/13/2018 12:31 PM

Anyone else having issues with the video skipping and lagging? Quality is terrible. Last week I watched with no issues. It's unbearable today.

And before anyone says oh it must be your internet speed, I have 100mbps down through Comcast

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1/13/2018 12:36 PM

It’s lagging and skipping on my end too. I have 70mbps, so it must be their technical difficulties on their end.

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"17"

1/13/2018 12:37 PM

I watched about 15 minutes worth and shut it down. Couldn’t stand it

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2011 Yamaha YZ 250 -MX
1996 Yamaha Banshee 350 -Trails
1982 Chevy S10
2005 Pontiac GTO -451rwhp

1/13/2018 12:46 PM

Yep, super choppy.

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1/13/2018 1:15 PM

I was havin same issues. Found a stream on facebook that's been workin fine.

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1/13/2018 1:25 PM

I’m on fiber optic 1Gbps and the stream is $hit, so...

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1/13/2018 4:10 PM

i don't know why Feld use cleng for their streams.. every event i've streamed from them has been horrible, thankfully you can refund if you used paypal to buy it..
when i saw cleng were doing this season i didn't even bother signing up.. i found a good HD stream of fs1.. sucks when a pirated stream has better quality than the licenced one..

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1/13/2018 5:37 PM

This is brutal... I think cricfree.tv has a better stream than this

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1/13/2018 5:47 PM

Video choppy here too. Servers are having issues I imagine. Feld will be getting some complaint emails.

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1/13/2018 5:47 PM

Yeah, mine is shocking! Piss poor!

Anyone got any decent pirate links that are better?

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1/13/2018 5:53 PM

Yep absolutely shithouse! When you pay premium $$$ you expect a premium service!

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Nelso_19 on PS3

@Nelso_19mx on Twatter

Oh shit, now I'm on Facebook too

1/13/2018 6:08 PM

MCfan4life wrote:

Yep absolutely shithouse! When you pay premium $$$ you expect a premium service!

Exactly! If they seriously think this is worth $29.99 per round, they're off their rocker!

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1/13/2018 6:43 PM

Yep same here terrible quality. It’s like an old frame by frame film or something it’s actually hurting my eyes

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1/13/2018 6:47 PM

Fox Sports Go is looking pretty good tonight, looked good last week as well. Only issuse I've had tonight is at the beginning of the broadcast it switched to UFC for about 30 sec.

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1/13/2018 7:14 PM

I emailed about it. They have told me there is nothing wrong and that it must be my internet speed.

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1/13/2018 7:16 PM

What email address did you use? We should all send them a blast. I hope the rest of the season isn't crappy quality.

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1/13/2018 7:21 PM

chillrich wrote:

What email address did you use? We should all send them a blast. I hope the rest of the season isn't crappy quality.

There's a contact us form on the website down at the bottom!

I emailed them as well, they came back with a load of bs suggesting the problem was my end.

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1/13/2018 7:29 PM

Same here! Speedtest shows I'm getting 180mbps but the play back is so oooo choppy! Very pissed, last weekend was perfect.

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1/13/2018 7:36 PM

I emailed and sent a link to this thread for proof that more than one user is affected. I'm at 70dl\30ul for speeds

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1/13/2018 7:37 PM

The Acetream ID took me to full on XXX Porn

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1/13/2018 7:44 PM

Stream is fucked...I want my money back. They should refund everyone for this race.

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1/13/2018 8:04 PM

REFUND!

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1/13/2018 8:05 PM

Email address for Cleeng
support@consumer-cleeng.zendesk.com

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1/13/2018 8:11 PM

Glad to see they're taking the complaints seriously by suggesting it's a user issue.... such an easy way out of accountability on their part

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1/13/2018 8:12 PM

There definitely was an issue with the stream. Picture quality on their archived videos is excellent. I e-mailed them too, notifying them that if they don't get their shit together for next week's race, I'll be back asking for a full refund.

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1/13/2018 8:18 PM

It's absurd. I happily pay for the mxgp streaming package and the motogp streaming package because I know that I'm going to get quality content delivered to a professional standard. Supercross seems to think that it's acceptable to charge a premium while delivering nothing more than a copy of their television show streamed abysmally. It's been years and they still can't fix these issues.

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1/13/2018 9:05 PM

I also emailed them asking for a partial refund and if the issue would be resolved for next week.

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1/13/2018 9:07 PM

I just sent an e-mail to:

happycustomer@directv.com and

lookedgreat@here.com

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1/13/2018 9:39 PM

chrisgg90 wrote:

I emailed about it. They have told me there is nothing wrong and that it must be my internet speed.

At least they responded to you, I haven't got anything back

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1/13/2018 10:08 PM

Cleengs customer service responded no issue on their end. I sent a video of the crappy quality.

Let's keep on them.

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