How to view social scoop????

WEAL
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169
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11/6/2018
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DE
1/3/2022 9:29am Edited Date/Time 1/3/2022 3:37pm
Anyone care to explain why I need to be on instagram to view social scoop?
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Boomslang
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1/3/2022 9:46am
I'm not on Instagram and I can view all content posted in Social Scoop. Can't say why you are having issues though. Hope you come right.

Mav or ML should be able to assist you.
DF313
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Ogden, UT US
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2408th
1/3/2022 9:59am
I've had the same issue lately. Occasionally instead of displaying the picture/video it has an Instagram icon that says "view on Instagram" and you have to click the description and it takes you to Instagram. This happens on both my phone and desktop. But sometimes it works as intended. I'm not sure what the snag could be.
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Chippy
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11/18/2019
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Santa Cruz, CA US
1/3/2022 10:01am
What browser do you use? Firefox often has issues for me. Chrome sometimes works better.
DF313
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Ogden, UT US
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2408th
1/3/2022 10:01am Edited Date/Time 1/3/2022 10:03am
Oddly I was just looking at it on my phone, with chrome, and it was working just fine, then when I went back a few minutes later I get this


The Shop

DF313
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1/3/2022 10:03am
Chippy wrote:
What browser do you use? Firefox often has issues for me. Chrome sometimes works better.
I used chrome on both devices
-MAVERICK-
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Ontario CA
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3682nd
1/3/2022 10:12am
WEAL wrote:
Anyone care to explain why I need to be on instagram to view social scoop?
Close your browser and open it up again.

You should be able to see them on Vital after that.
agn5008
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Saint Marys, PA US
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343rd
1/3/2022 10:13am
It’s the only reason I finally made an instagram account
ML512
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Wildomar, CA US
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36th
1/3/2022 10:16am
Check to make sure your browser is up to date. If it isn't, update it.

Close it and re-open it. If it still shows that, then go to your browser settings and clear your cache. I had to do that the other day. Apologies, it's something to do with browser and Instagram interfacing. Nothing I can do from our end.
2
Magoofan
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Shadow Glen (for those who remember), CA US
1/3/2022 10:17am Edited Date/Time 1/3/2022 10:18am
Had the issue where everything said "View on Instagram" with no images. ML512 suggested to me a while back to clear cache and that fixed it for me.

EDIT...ha ha...posted at the same time ^^^^

Boomslang
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1/3/2022 10:18am
DF313 wrote:
Oddly I was just looking at it on my phone, with chrome, and it was working just fine, then when I went back a few minutes...
Oddly I was just looking at it on my phone, with chrome, and it was working just fine, then when I went back a few minutes later I get this


I'm using Chrome, my first view takes works great but if I want to view a clip again then it takes me to "View on Instagram" which also works without needing to register with Instagram.

Nevertheless, as Mav said, close your browser and then reopen.



.....patiently waiting for Saturday...this off season has been a long damn pull.
Supermega1
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113
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5/22/2018
Location
Henderson, NV US
1/3/2022 11:42am
DF313 wrote:
Oddly I was just looking at it on my phone, with chrome, and it was working just fine, then when I went back a few minutes...
Oddly I was just looking at it on my phone, with chrome, and it was working just fine, then when I went back a few minutes later I get this


I get that most times. It takes a second and then loads without issue. Depending upon internet speed it might take a second to load 10+ insta embeds
mxtech1
Posts
1954
Joined
7/21/2011
Location
Galesburg, IL US
1/3/2022 3:37pm
Some videos on the Social Scoop page appear to be embedded within the page and will play directly from the Vital page once clicked. Other videos on the same page, you click the "play" button and it automatically redirects you to the Instagram page to watch the video.

I am not sure why some of the videos can stream directly from the Vital page, but others have to be viewed on Instagram.
Jmicmoto13
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1853
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1/15/2016
Location
Troutman, NC US
1/3/2022 5:40pm
Clear your Google Chrome cache and cookies then refresh the page. Just worked for me.
CPR
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4311
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10/4/2018
Location
AU
1/3/2022 5:55pm
Has always been like that for me here in Oz, no matter what device I use; laptop with Explorer or Chrome, android phone, IPad….all up to date and regularly cleared cache?

I don’t have an instagram account, so can watch some clips and not others. No big deal though, first world problem.
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Last Braaap
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Somewhere over the rainbow CZ
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4250th
1/3/2022 6:02pm
Social scoop goes well with social cone. It fits right on top and the result is quite refreshing.

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