Freecaster Refunds?

Sondy132001
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Sondy132001
Edited Date/Time 1/23/2012 2:30am
How many are asking for refunds because it didn't work ? what is your advice on getting a refund ?

I was just going to email them for starters, see what happens next !

S
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Cygnus
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Cygnus 9/27/2010 12:45pm
9/27/2010 12:45pm
The internet/cellphone blocker at the track was so powerful it must have blocked their signal too.Evil
ocscottie
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ocscottie 9/27/2010 12:50pm
9/27/2010 12:50pm
I read this morning on here somewhere that someone got refunded.

Here is freecaster supports email, i used it last night to let them know that their MXDN archive was messed up and they got right back to me.

support@fr​eecaster.co​m
Sparkey
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Sparkey 9/27/2010 12:51pm
9/27/2010 12:51pm
I agree in principal, but how much time are you going to spend trying to get back $9.00. If it was me, I would let it go and call it a 'learning opportunity'.
drmarkr
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drmarkr 9/27/2010 12:53pm
9/27/2010 12:53pm
Protest it on your credit card. You'll never have to pay it.

The Shop

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Sondy132001
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Sondy132001 9/27/2010 1:03pm
9/27/2010 1:03pm
Sparkey wrote:
I agree in principal, but how much time are you going to spend trying to get back $9.00. If it was me, I would let it...
I agree in principal, but how much time are you going to spend trying to get back $9.00. If it was me, I would let it go and call it a 'learning opportunity'.
I'm tired of principal, I always let it go, but I'm not letting it go this time, I was told it would be better then the redbull feed and it was worse or I wouldn't have bought it, so I want my $8.31 back plain and simple. Then maybe when they get the contract for next year they'll treat it like a business and get their shit straight.

S
moto282
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moto282 9/27/2010 1:12pm
9/27/2010 1:12pm Edited Date/Time 9/27/2010 1:13pm
I emailed them saying the quality was poor and audio cut out asking for a refund, and they replied today with:



"Indeed, the quality of the source feed didn't meet our expectations.

You've been refunded."
Denny979
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Denny979 9/27/2010 1:50pm
9/27/2010 1:50pm
In the confirmation email from Freecaster there is a link. I cliked it and said we had to watch the race on Redbull TV This morning I got the "Indeed, the quality of the source feed didn't meet our expectations.

You've been refunded."

Getting a reply meant more to me than the $8.
Sondy132001
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Sondy132001 9/27/2010 1:59pm
9/27/2010 1:59pm
Denny979 wrote:
In the confirmation email from Freecaster there is a link. I cliked it and said we had to watch the race on Redbull TV This morning...
In the confirmation email from Freecaster there is a link. I cliked it and said we had to watch the race on Redbull TV This morning I got the "Indeed, the quality of the source feed didn't meet our expectations.

You've been refunded."

Getting a reply meant more to me than the $8.
So took about a day ? I sent an email this morning, so I look forward to the same and that's great news thanks !

S
Ing
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Ing 9/27/2010 2:34pm
9/27/2010 2:34pm
I really hate to be the one that said "I told you so". But.........I told you so. BTW, glad you guys/gals are getting your bucks back.
SLAPAHO
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SLAPAHO 9/27/2010 3:17pm
9/27/2010 3:17pm
it was free on the redbull site and it worked perfect
lostboy819
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lostboy819 9/27/2010 3:23pm
9/27/2010 3:23pm
Why would anyone pay for something called FREEcaster? Next thing you will tell me is that some people were dumb enough to pay $30 a year to post on a MX forum, damn some people are so gullible.Wink
Ozzy
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Ozzy 9/27/2010 3:24pm
9/27/2010 3:24pm
What's in a name?
"Freecaster".......?
Go figure, as in What's FREE here?
Something for nothing, hardly!!!!!!
Maybe:
"PayPalcaster"....
"CreditCardcaster".....
"Paycaster"........

Red Bull TV was cool-n-FREE!
Hopefully next year there will be MONSTER TV!
Dave O.Wink
Sondy132001
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Sondy132001 9/27/2010 3:27pm
9/27/2010 3:27pm
SLAPAHO wrote:
it was free on the redbull site and it worked perfect
Listen here Ho Wink I had it on the Redbull site, it was good, then someone mentioned if I got freecaster it would be much more clearer and I'd be able to read the #'s on the bikes, Redbull was good but it wasn't that clear ! Sheesh sometimes suzuki's would go by and they were a greenish color, my dad was all who's on the kawi and I'd say it's a suzuki ! so Needless to say I got the "premium" package, that turned out to be shit, no announcers etc, so I want my money back nothing more !

S
SLAPAHO
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SLAPAHO 9/27/2010 4:01pm
9/27/2010 4:01pm
SLAPAHO wrote:
it was free on the redbull site and it worked perfect
Sondy132001 wrote:
Listen here Ho ;) I had it on the Redbull site, it was good, then someone mentioned if I got freecaster it would be much more...
Listen here Ho Wink I had it on the Redbull site, it was good, then someone mentioned if I got freecaster it would be much more clearer and I'd be able to read the #'s on the bikes, Redbull was good but it wasn't that clear ! Sheesh sometimes suzuki's would go by and they were a greenish color, my dad was all who's on the kawi and I'd say it's a suzuki ! so Needless to say I got the "premium" package, that turned out to be shit, no announcers etc, so I want my money back nothing more !

S
ahh, yeah the quality wasn't spectacular, that's for sure. we had it set up on a 47in. LCD tho, seemed to help quite a bit....
hope to see you next time The Ranch is open : )
Sondy132001
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Sondy132001 9/27/2010 4:24pm
9/27/2010 4:24pm
SLAPAHO wrote:
ahh, yeah the quality wasn't spectacular, that's for sure. we had it set up on a 47in. LCD tho, seemed to help quite a bit.... hope...
ahh, yeah the quality wasn't spectacular, that's for sure. we had it set up on a 47in. LCD tho, seemed to help quite a bit....
hope to see you next time The Ranch is open : )
woo hoo shameless plug via my friend, Ho ha...perfect ! I'll be there on Saturday the 16th (Marc's Birthday btw), I have a race on the 17th at Racetown395...Stu will be there on Friday the 15th, we all take turns helping my brother, it's all for the good of mankind of course Wink

S
xo
Void Main
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Void Main 9/27/2010 4:26pm
9/27/2010 4:26pm
I watched on the Red Bull site. Didn't have to pay anything and the feed was pretty good for free.
jgmxdad251
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jgmxdad251 9/27/2010 4:41pm
9/27/2010 4:41pm
Sent e-mail last night to freecaster, received refund this morning. Eight dollars isn't allot to lose but, I feel better since I got it back.

Pit Row

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Moto_Geek
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Moto_Geek 9/28/2010 9:50am
9/28/2010 9:50am
drmarkr wrote:
Protest it on your credit card. You'll never have to pay it.
I wouldn't recommend this over $9.00..
kwhite199
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kwhite199 9/28/2010 10:51am
9/28/2010 10:51am
I asked for a refund and received one as well. I couldn't care less about the money, it is the principle of the thing. Nobody is going to miss $8.31, but all businesses should deliver on what they promise to deliver. I ended up watching most of the race on the Redbull stream and it worked quite well.
jeffro756
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jeffro756 9/28/2010 11:07am
9/28/2010 11:07am
Void Main wrote:
I watched on the Red Bull site. Didn't have to pay anything and the feed was pretty good for free.
Im with you void. Watched the redbull site, hooked up to my 32 inch tv, made the pic clearer and the announcers were ok. Wasn't the clearest pic, but it was live and it was free.

How about albertson...I thought he was pretty good in the booth!
AdamB
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AdamB 9/28/2010 11:15am
9/28/2010 11:15am
Just go mine back. Thats nine dollars toward the next mxdn Smile
Sondy132001
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Sondy132001 9/28/2010 11:16am
9/28/2010 11:16am
Void Main wrote:
I watched on the Red Bull site. Didn't have to pay anything and the feed was pretty good for free.
jeffro756 wrote:
Im with you void. Watched the redbull site, hooked up to my 32 inch tv, made the pic clearer and the announcers were ok. Wasn't the...
Im with you void. Watched the redbull site, hooked up to my 32 inch tv, made the pic clearer and the announcers were ok. Wasn't the clearest pic, but it was live and it was free.

How about albertson...I thought he was pretty good in the booth!
He was the best thing on the free broadcast and it was refreshing to hear a racer sound educated while speaking. He was pretty funny and knowledgeable on both the Euro's and the Americans...he needs to do more commentating !

S

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