Posts
1085
Joined
9/21/2015
Location
NL
Has anybody dealt with Cycra customer service in the recent past? I need some info from them but it seems really hard to get in touch with them. I found this thread on thumpertalk because they also weren't too pumped on Cycra customer service.
First I sent them a private message on facebook on the 29th of November 2018. Facebook messenger said this message was read on the 21th of December but they simply didn't reply. This time I tried the email route. I sent an email out to them on the 21th of January. Ofcourse they haven't answered yet otherwise I wouldn't be making this thread. Just wanna hear if there are others on here who've dealt with them.
And no, please don't suggest ''I should try calling them''. I live in the Netherlands so I'm not gonna make an expensive phone call to America. We live in 2019 and every company should check their email regularly IMO. They seem to have enough time to update their social media pages but dealing with their customers is another story....
First I sent them a private message on facebook on the 29th of November 2018. Facebook messenger said this message was read on the 21th of December but they simply didn't reply. This time I tried the email route. I sent an email out to them on the 21th of January. Ofcourse they haven't answered yet otherwise I wouldn't be making this thread. Just wanna hear if there are others on here who've dealt with them.
And no, please don't suggest ''I should try calling them''. I live in the Netherlands so I'm not gonna make an expensive phone call to America. We live in 2019 and every company should check their email regularly IMO. They seem to have enough time to update their social media pages but dealing with their customers is another story....
What do you want to know?
The Shop
Here ya go: https://cycra.com/contact-tech/
800-448-1223 x 7012
Pit Row
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