Best way to contact Works Chassis Lab?

Related:
Create New Tag

2/4/2020 12:30 PM

Ive been trying to contact them for weeks now on an order that I placed over 2 months ago. (Cyber Monday). Tried emailing them, emailing the michael lindsay email that was included with order reciept, etc. I fully understand they are mad busy with the supercross team. Just would like my mounts, any direction would be great.

|

Gone:
2006 CRF230F
2008 KTM 200 XC
2017 KTM 250 SX
2019 CRF250R
Current: 2021 YZ250F

2/4/2020 12:43 PM
Edited Date/Time: 2/4/2020 12:45 PM

Shoot, I apologize! Here is my cell 951-757-2661, shoot me a text and I’ll get it out today on priority/drop your invoice price. Anything lagging that long is crap on my part, I had a few things get lost in mail from cyber Monday sale.

|

2/4/2020 12:56 PM

All good! Will text asap!

|

Gone:
2006 CRF230F
2008 KTM 200 XC
2017 KTM 250 SX
2019 CRF250R
Current: 2021 YZ250F

2/4/2020 3:55 PM

And this, Vitards, is how to properly customer service ^^^. Mistakes happen, we all make them. Own that Ishh and make it righht. Props ML

|

2/7/2020 9:09 PM

Leeham wrote:

All good! Will text asap!

Any update on your mounts?

|

2/7/2020 11:25 PM

ML got them sent out the day before yesterday! The wait didn't bother me too much, havent been riding a ton. But excited to try them out!

|

Gone:
2006 CRF230F
2008 KTM 200 XC
2017 KTM 250 SX
2019 CRF250R
Current: 2021 YZ250F

2/8/2020 12:09 AM

Sacko wrote:

And this, Vitards, is how to properly customer service ^^^. Mistakes happen, we all make them. Own that Ishh and make it ...more

it shouldnt take a public message board to get it sorted though

|

2/8/2020 4:26 AM

Agreed. I placed an order almost a week ago and received a pre-shipment notification with a tracking number. But after checking back days later, I am still seeing the same information. I have sent a couple emails and even tried to message through social medial. Not receiving any responses.

|