Another NBC Sports Gold Thread - Picture Quality

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2/29/2020 10:13 AM

Not sure what's going on or if anyone else is having issues too, but this has been an issue since Tampa with picture / video quality being around 240p. Is there anything I can do on my end, or is this an issue on Feld / NBC sports end?

I just want to watch the race with a normal picture and not blobs. MXGP streams better than this and its not even in the same continent.

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2/29/2020 10:40 AM

Mine works great on my computer and my tablet and phones. Zero problems.

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Ed Johnson

2/29/2020 11:01 AM

Mine is super sharp 1080 with both the Fire Stick and Apple TV on the big screen. Both devices are ethernet connected to the router.

Most of the time reception problems with NBC Sports are due to bandwidth issues.

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2/29/2020 12:08 PM

Not sure that my bandwidth has any issues, but I've never had issues in the past with the pic quality until recently. Thanks for chiming in, I'm going to look into it to get it squared away for the mains.

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2/29/2020 12:13 PM

At least you can get a picture. I'm trying to watch a replay of the SC qualifying and the link takes me to damn soccer. I have tried numerous ways, but the Atlanta link goes to soccer. Maybe if I try the soccer link, I can watch SX. What a joke!

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TPA | RwR | CMTRA | COHVCO | BRC

2/29/2020 12:17 PM

dmac1 wrote:

At least you can get a picture. I'm trying to watch a replay of the SC qualifying and the link takes me to damn soccer. I have tried numerous ways, but the Atlanta link goes to soccer. Maybe if I try the soccer link, I can watch SX. What a joke!

It's more or less listening to it for me at this point. Thanks for making me feel a little better about it, hope you can get your issue sorted out before the main event

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2/29/2020 12:20 PM

AppleTV / Comcast / 90 Mbps down.

For the few times I sat down to watch today (a couple 10 minute sessions), it was choppy.

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2/29/2020 12:25 PM

Ted722 wrote:

AppleTV / Comcast / 90 Mbps down.

For the few times I sat down to watch today (a couple 10 minute sessions), it was choppy.

Maybe thats why its disconnected...cuz their broadcast SUCKS....just like the network its on.

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TPA | RwR | CMTRA | COHVCO | BRC

2/29/2020 12:29 PM

dmac1 wrote:

At least you can get a picture. I'm trying to watch a replay of the SC qualifying and the link takes me to damn soccer. I have tried numerous ways, but the Atlanta link goes to soccer. Maybe if I try the soccer link, I can watch SX. What a joke!

Exact same issue here, at least we know it's the site not our equipment!

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"I love the smell of race gas in the morning"

2/29/2020 12:33 PM

I find that auto/720/1080 settings this year have been poor quality background. For example the track condition is hard to see but the bikes, numbers and main points of focus are fine. I speculate there is a bandwidth saving algorithm being used. Total speculation though. I won't buy the package again next year.

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2/29/2020 12:36 PM

I’ve never had a single issue with picture quality. I have high speed kinetic internet. Maybe those having issues have weaker WI-FI and internet?

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“Let the Good Times Roll”

2/29/2020 12:37 PM

dmac1 wrote:

At least you can get a picture. I'm trying to watch a replay of the SC qualifying and the link takes me to damn soccer. I have tried numerous ways, but the Atlanta link goes to soccer. Maybe if I try the soccer link, I can watch SX. What a joke!

Titanium wrote:

Exact same issue here, at least we know it's the site not our equipment!

UPDATE: I just contacted NBC and they are aware of this issue and are working to fix it now. She said be patient and it will be up soon!

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"I love the smell of race gas in the morning"

2/29/2020 12:43 PM

Can you watch the race from the beginning if it’s an hour into it already with the gold pass

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2/29/2020 12:51 PM

I had this issue last year. Piss poor quality. Was like watching 240p like said above. I told them about it too. So never sighed back up. Had it for two years.
Yet on all the same set up I could watch motogp in 4K. I re upped for that even though it’s on nbcsn this year free.

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2/29/2020 1:12 PM

My DirecTV NOW (well, now known as ATT TV NOW) picture quality is noticeably better than the Gold stream, both via Cast & through my Apple TV.

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